Sydney, 2020, NSW,
Australia
Avis Budget Group Australia Technographics
Avis Budget Group Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Avis Budget Group Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 Avis Budget Group Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Avis Budget Group Australia has purchased the following applications: Workday Compensation for Compensation Management in 2016, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, Oracle Service Cloud (ex RightNow) for Customer Support in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Avis Budget Group Australia is running and its propensity to invest more and deepen its relationship with Workday , Perkbox , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Avis Budget Group Australia revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Avis Budget Group Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Avis Budget Group Australia Tech Stack and Enterprise Applications
Avis Budget Group Australia HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Compensation | Compensation Management | HCM | n/a | 2016 | 2017 |
In 2016, Avis Budget Group Australia implemented Workday Compensation as a centralized Compensation Management solution. The deployment targeted a 1200 employee professional services operation with focused rollouts across ANZ corporate functions and high volume operational sites in New South Wales and the Australian Capital Territory, supporting a regional population of more than 400 employees inside those operational segments.
The Workday Compensation implementation configured core Compensation Management capabilities, including salary and merit planning, variable pay and bonus cycle orchestration, award and market benchmarking workflows, role based pay actions and approval routing. Configuration emphasized compensation event orchestration tied to position and grade structures and compensation worksheet workflows to support annual and ad hoc pay planning across corporate and frontline employee populations.
Integrations were established with the broader Workday HCM tenant and UKG PeopleAssist as part of the HR technology stack, consolidating employee master data, organizational hierarchy and case driven HR service workflows. Workday Compensation was instrumented to feed compensation events and status into Workday reporting, enabling executive level dashboards and streamlined HR service workflows across the employee lifecycle as part of the HRIS program.
Governance for the solution was operated through the regional HR business partner model and HRIS stakeholders who led award benchmarking, configuration ownership and staged rollout coordination. Change and process controls focused on establishing approval matrices, standardized compensation cycle process flows and regional compliance checkpoints to align compensation administration with existing workforce planning and rostering practices.
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Core HR | HCM |
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2016 | 2017 |
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Employee Recognition and Rewards Management | HCM |
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2020 | 2020 |
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Learning and Development | HCM |
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2016 | 2017 |
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Payroll | HCM |
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2013 | 2013 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2017 |
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Workforce Management | HCM |
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2016 | 2017 |
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Avis Budget Group Australia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Avis Budget Group Australia implemented Cisco Webex Meetings. Cisco Webex Meetings is deployed as the company chosen Audio Video and Web Conferencing application, and the full Cisco Webex Meetings product is used both for internal collaboration and for customer facing meeting access on the Avis Budget Group Australia website.
The deployment surfaces Cisco Webex Meetings functionality on the public site to publish join links and to present scheduled meeting entry points, while staff access is provisioned through browser clients and native Webex applications. Functional capabilities in use align with standard Audio Video and Web Conferencing workflows, including real time video conferencing, screen sharing, participant management, meeting scheduling interfaces, VoIP audio and cloud recording.
Operational coverage focuses on the Australian business and the corporate website, supporting sales engagement, operations coordination and customer service interactions through web based meeting workflows. Governance is oriented around centralized meeting access controls, meeting scheduling policies and standard conferencing usage practices, with configuration centered on the Cisco Webex Meetings application and its web embedding and client access patterns.
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Avis Budget Group Australia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Service Cloud (ex RightNow) | Customer Support | CRM | n/a | 2016 | 2017 |
In 2016 Avis Budget Group Australia deployed Oracle Service Cloud (ex RightNow) for Customer Support. The implementation centered on administration of the Oracle RightNow program across the Australia support organization, covering customer service and contact center operations.
The deployment configured Oracle Service Cloud's case management and knowledge management capabilities to standardize ticket intake and self service content. Multichannel support workflows were provisioned for email and web channels, with automated routing rules and SLA queues to align work assignment. Reporting and service analytics configurations were established to provide operational visibility into case volumes and agent workload.
Program administration included governance over knowledge lifecycle, role based access control, and change control for configuration updates. Administrative responsibilities extended to template management, response scripting, and scheduled configuration releases to support consistent agent workflows. Training and operational handoffs were organized for customer service supervisors and support agents to maintain configuration hygiene.
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Avis Budget Group Australia ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Avis Budget Group Australia TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Avis Budget Group Australia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Avis Budget Group Australia
Apps Being Evaluated by Avis Budget Group Australia Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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