Sheffield, S3 9PT,
United Kingdom
Bag It Don`T Bin It Technographics
Bag It Don`T Bin It Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bag It Don`T Bin It and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 22 Bag It Don`T Bin It employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bag It Don`T Bin It has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2016, Feefo Surveys for Customer Experience in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bag It Don`T Bin It is running and its propensity to invest more and deepen its relationship with Zendesk , Microsoft , Feefo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bag It Don`T Bin It revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bag It Don`T Bin It intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bag It Don`T Bin It Tech Stack and Enterprise Applications
Bag It Don`T Bin It AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Bag It Don`T Bin It implemented Zendesk Chat on its public website to enable real-time customer engagement. The deployment uses the cloud-hosted Zendesk Chat widget embedded in site pages to capture visitor queries and initiate live conversations, scaled to support a 22-employee UK manufacturing operation.
Zendesk Chat is configured to deliver capabilities aligned with the Chatbots and Conversational AI category, including real-time messaging, canned responses, visitor monitoring, chat transcripts, and routing to available agents. Operational control is centered in the customer service function, with workflows to triage inbound website inquiries into live chat, standardize response templates, and retain conversation records for follow-up, while the Zendesk Chat application provides the conversational interface and session management.
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Bag It Don`T Bin It Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Bag It Don`T Bin It implemented Microsoft 365 as a Collaboration solution. The small United Kingdom manufacturing company with 22 employees adopted Microsoft 365 to provide a unified collaboration and productivity platform, and references to Microsoft 365 appear in the company website source.
The Microsoft 365 deployment centers on standard Collaboration capabilities, including Exchange Online for email and calendaring, SharePoint Online for document libraries and intranet content, OneDrive for Business for personal file sync, Microsoft Teams for chat and meetings, and Office desktop and web apps for document authoring. Microsoft 365 is used to support core business functions such as internal communications, document management, and everyday office productivity across the organization.
Elements of Microsoft 365 are surfaced in the public website source, indicating a web-side integration or embedding of Microsoft 365 services alongside the company site. Given the 22-user scale, operational coverage is organization-wide and spans administrative, operations, and commercial functions, with tenant-level configuration and centralized user provisioning expected as the control plane.
Governance and operational control are structured around centralized Microsoft 365 administration, with tenant admin roles, mailbox and document sharing policies, and standard collaboration workflows to manage access and content lifecycle for the company. The relationship is straightforward: Bag It Don`T Bin It Microsoft 365 Collaboration supports the firm in internal collaboration and document-centric business workstreams.
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Bag It Don`T Bin It CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Feefo | Legacy | Feefo Surveys | Customer Experience | CRM | n/a | 2017 | 2017 |
In 2017, Bag It Don`T Bin It implemented Feefo Surveys on their website to capture customer feedback and reviews. Feefo Surveys is deployed as a Customer Experience tool and is embedded on the company website to collect structured ratings and open text feedback from purchasers and site visitors.
The Feefo Surveys implementation includes survey creation and configuration, onsite embedding through a widget, and use of Feefo reporting dashboards for feedback aggregation and insights. Functional capabilities described by the implementation include survey delivery, response capture, and analytics oriented workflows common to Customer Experience platforms, all managed through the Feefo Surveys console.
Operational coverage is focused on the website channel and supports marketing and customer service workflows for handling inbound feedback and review content. Governance practices align survey cadence and response handling with existing customer engagement processes, and administrators use Feefo Surveys to maintain question sets, moderation rules, and reporting schedules.
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Bag It Don`T Bin It IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Bag It Don`T Bin It
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Bag It Don`T Bin It Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-13 | Bag It Don`T Bin It | Evaluated | Salesforce | Salesforce Marketing Cloud | Marketing Automation | CRM |