Bank Mandiri
Jalan Jenderal Gatot Subroto Kav. 36-38,
Jakarta, 12190,
Indonesia
Jakarta, 12190,
Indonesia
62 21 5299 7777
Banking and Financial Services
Bank Mandiri Technographics
Bank Mandiri Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bank Mandiri and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 38731 Bank Mandiri employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bank Mandiri has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2009, Kalibrr ATS for Applicant Tracking System in 2011, Tableau for Analytics and BI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bank Mandiri is running and its propensity to invest more and deepen its relationship with SAP , Kalibrr , Tableau Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bank Mandiri revenues, which have grown to $8.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bank Mandiri intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bank Mandiri Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2009 | 2009 |
In 2009 Bank Mandiri implemented SAP ERP ECC 6.0 as the core ERP Financial platform to consolidate and standardize corporate finance processes. SAP ERP ECC 6.0 established a centralized financial ledger and reporting layer used to produce recurring Profit and Loss, funds, loans, and OPEX reporting to support executive oversight.
The implementation encompassed financial accounting and management accounting capabilities, aligning general ledger and cost accounting workflows with the bank's performance management cadence. SAP ERP ECC 6.0 was operated in conjunction with SAP e-Performance to instrument KPI measurement and to feed performance data into executive dashboards and Board reporting, enabling monthly and daily target reconciliations.
Operational coverage extended into the Strategy and Performance Management Group, with outputs consumed by the President Director and the Board of Directors and distributed across all business segments for daily target realization. The deployment supported end-to-end finance workflows from transactional posting to consolidated performance reporting, and it fed upstream measurement processes used for inter-group performance assessment.
Governance and process changes were formalized through creation and review of Key Performance Indicators, year-end Service Level Agreement and Intergroup Promoter Score surveys, and Board of Directors surveys to complete KPI assessments. Those governance actions, together with SAP ERP ECC 6.0 and SAP e-Performance instrumentation, delivered structured performance reports and actionable insights that improved departmental accountability and supported strategic decision-making.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kalibrr | Legacy | Kalibrr ATS | Applicant Tracking System | HCM | n/a | 2011 | 2011 |
In 2011 Bank Mandiri implemented Kalibrr ATS, an Applicant Tracking System, to centralize recruitment and candidate lifecycle management for its Talent Acquisition function in Indonesia. The Kalibrr ATS implementation targeted corporate hiring channels and internal recruitment workflows, surfacing job postings and candidate applications into a centralized tracking environment.
Kalibrr ATS was configured with standard applicant tracking modules including job requisition creation and approval workflows, candidate profile and resume parsing, application status tracking, interview scheduling, and basic reporting dashboards. The implementation used configurable workflow rules and role based access controls to segregate recruiter, hiring manager, and HR administrator privileges, and supported structured candidate evaluation fields to standardize selection criteria.
Operational usage focused on HR and recruiting teams and included publishing vacancies through the Kalibrr job board and managing candidate inflow from online applications, as evidenced by public job postings routed to the Kalibrr platform. The system functioned as the primary repository for applicant records and hiring audit trails, coordinating with hiring managers and HR operational processes for requisition approvals and candidate communications.
Governance emphasized documented processes and auditability, with Kalibrr ATS capturing interview notes, decision timestamps, and approval history to support internal compliance and recruitment controls. Implementation details prioritized workflow standardization and recruiter onboarding to enforce consistent hiring practices across Bank Mandiri Talent Acquisition.
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Core HR | HCM |
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2008 | 2008 |
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Payroll | HCM |
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2008 | 2008 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tableau Software | Legacy | Tableau | Analytics and BI | Analytics and BI | n/a | 2022 | 2022 |
In 2022, Bank Mandiri implemented Tableau. The deployment is positioned within Analytics and BI, using Tableau to surface interactive data visualizations embedded directly on the bank's public website.
The implementation centers on Tableau dashboards and interactive visualization modules, configured for web embedding to present up-to-date analytics to customers and external stakeholders. Tableau is used as the visualization layer to render charts, tables, and filter-driven views, with content authored and published through Tableau authoring and publishing workflows.
Operational scope is focused on the public-facing website where embedded Tableau content is managed alongside web content governance and controlled data refresh processes to keep published visuals current. Governance emphasizes content approval, privacy screening, and performance monitoring for embedded analytic views, aligning Tableau with the bank's web publishing and stakeholder reporting functions.
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2018 | 2018 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Portfolio and Investment Management | Investment Management |
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2011 | 2012 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2020 | 2020 |
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Treasury Management | TRM |
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2014 | 2014 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2022 | 2022 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Bank Mandiri
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Bank Mandiri Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bank Mandiri IT executives and key decision makers. This section highlights Bank Mandiri's latest recorded technology evaluations, including Microsoft Azure Cloud Services for Application Hosting and Computing Services on 2026-03-05, SAP Business Technology Platform (BTP) for Apps Development on 2025-12-05, and Adobe Campaign for Marketing Automation on 2025-11-18. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bank Mandiri digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Bank Mandiri Technographics
Bank Mandiri is a Banking and Financial Services organization based in Indonesia,
with around 38731 employees and annual revenues of $8.30 billion.
Bank Mandiri operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, Kalibrr ATS and Tableau,
covering areas like ERP Financial, Applicant Tracking System and Analytics and BI.
Bank Mandiri has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Kalibrr and Tableau Software.
Bank Mandiri recently adopted applications including
Tableau in 2022, DigiCert SSL in 2022 and Atlassian JIRA in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bank Mandiri’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Bank Mandiri’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bank Mandiri technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.