Bank Mandiri
Jalan Jenderal Gatot Subroto Kav. 36-38,
Jakarta, 12190,
Indonesia
Jakarta, 12190,
Indonesia
62 21 5299 7777
Banking and Financial Services
Bank Mandiri Technographics
Bank Mandiri Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bank Mandiri and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 38731 Bank Mandiri employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bank Mandiri has purchased the following applications: FICO Falcon Fraud Manager for AML, Fraud and Compliance in 2020, Tableau for Analytics and BI in 2022, Kalibrr ATS for Applicant Tracking System in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bank Mandiri is running and its propensity to invest more and deepen its relationship with FICO , Tableau Software , Kalibrr or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bank Mandiri revenues, which have grown to $8.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bank Mandiri intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bank Mandiri Data, Technology Stack, and Enterprise Applications
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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| FICO | Legacy | FICO Falcon Fraud Manager | AML, Fraud and Compliance | TRM | n/a | 2020 | 2020 | In 2020, Bank Mandiri deployed FICO Falcon Fraud Manager to centralize enterprise fraud detection across its retail and digital channels, establishing a consolidated control point for AML, Fraud and Compliance. The deployment covered all Mandiri channels, explicitly extending to Livin' by Mandiri and retail payment flows, including card payments that leverage advanced consortium-based technology. The implementation emphasized portfolio-specific model deployment with FICO Falcon Fraud Manager, embedding model scoring and real-time detection capabilities into transaction streams. Configuration focused on differentiated models per portfolio, consolidated alerting and monitoring, and the orchestration of detection logic across channel-specific workflows to support consistent decisioning across retail payments and card use cases. Operational integration tied the Falcon Fraud Manager instance into Mandiri channel endpoints and retail payment processing, aligning detection outputs with transaction adjudication across cards and digital banking. The use of consortium-based technology in card payments was applied through the consolidated enterprise fraud platform, enabling shared analytic patterns and consortium-informed model behavior within the bank's authorization and post-authorization flows. Governance shifted toward centralized fraud operations with portfolio model governance and ongoing optimization cycles, using FICO Falcon Fraud Manager as the core control plane. The bank reported immediate customer protection benefits and excellent results following deployment, and continues to work with FICO to further optimize fraud prevention efforts. | |
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Treasury Management | TRM |
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2014 | 2014 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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| Tableau Software | Legacy | Tableau | Analytics and BI | Analytics and BI | n/a | 2022 | 2022 |
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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| Kalibrr | Legacy | Kalibrr ATS | Applicant Tracking System | HCM | n/a | 2011 | 2011 | In 2011 Bank Mandiri implemented Kalibrr ATS, an Applicant Tracking System, to centralize recruitment and candidate lifecycle management for its Talent Acquisition function in Indonesia. The Kalibrr ATS implementation targeted corporate hiring channels and internal recruitment workflows, surfacing job postings and candidate applications into a centralized tracking environment. Kalibrr ATS was configured with standard applicant tracking modules including job requisition creation and approval workflows, candidate profile and resume parsing, application status tracking, interview scheduling, and basic reporting dashboards. The implementation used configurable workflow rules and role based access controls to segregate recruiter, hiring manager, and HR administrator privileges, and supported structured candidate evaluation fields to standardize selection criteria. Operational usage focused on HR and recruiting teams and included publishing vacancies through the Kalibrr job board and managing candidate inflow from online applications, as evidenced by public job postings routed to the Kalibrr platform. The system functioned as the primary repository for applicant records and hiring audit trails, coordinating with hiring managers and HR operational processes for requisition approvals and candidate communications. Governance emphasized documented processes and auditability, with Kalibrr ATS capturing interview notes, decision timestamps, and approval history to support internal compliance and recruitment controls. Implementation details prioritized workflow standardization and recruiter onboarding to enforce consistent hiring practices across Bank Mandiri Talent Acquisition. | |
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Core HR | HCM |
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2008 | 2008 |
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Payroll | HCM |
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2008 | 2008 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
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Insight |
Insight Source |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Blockchain Platform | Blockchain |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Collaboration | Collaboration |
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2018 | 2018 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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ERP Financial | ERP Financial Management |
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2009 | 2009 |
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Investment Management
Vendor |
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Market |
VAR/SI |
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Insight |
Insight Source |
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Portfolio and Investment Management | Investment Management |
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2011 | 2012 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2022 | 2022 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Web Content Management | Content Management |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Bank Mandiri
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Bank Mandiri Executives
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FAQ - APPS RUN THE WORLD Bank Mandiri Technographics
Bank Mandiri is a Banking and Financial Services organization based in Indonesia,
with around 38731 employees and annual revenues of $8.30 billion.
Bank Mandiri operates a diverse technology stack with applications such as
FICO Falcon Fraud Manager, Tableau and Kalibrr ATS,
covering areas like AML, Fraud and Compliance, Analytics and BI and Applicant Tracking System.
Bank Mandiri has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as FICO, Tableau Software and Kalibrr.
Bank Mandiri recently adopted applications including
Tableau in 2022, DigiCert SSL in 2022 and Amazon CloudFront in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bank Mandiri’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Bank Mandiri’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bank Mandiri technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.