Auburn Hills, 48326, MI,
United States
Benteler USA Technographics
Benteler USA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Benteler USA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Benteler USA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Benteler USA has purchased the following applications: SAP HCM (HR) for Core HR in 2007, Microsoft 365 for Collaboration in 2018, Adobe Experience Cloud for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Benteler USA is running and its propensity to invest more and deepen its relationship with SAP , ADP , Kaba or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Benteler USA revenues, which have grown to $410.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Benteler USA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Benteler USA Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM (HR) | Core HR | HCM | n/a | 2007 | 2007 |
In 2007, Benteler USA implemented SAP HCM (HR) to centralize its Core HR master data and workforce processes across its US operations. The deployment established a single HR system of record for personnel administration and organizational data, positioning SAP HCM (HR) as the authoritative source for employee records and worksite labor costing.
Configuration focused on core personnel administration, organizational management, and time and absence management, with explicit integration points for payroll posting and labor cost reconciliation. Payroll processing activity included external payroll operations handled through Unicorn HRO, with weekly payroll postings fed into SAP HCM to balance labor costs by worksite and to reconcile hourly and salaried payroll data.
Operational coverage documented in internal payroll processes encompassed processing payroll for approximately 4,000 hourly and salaried employees across four states, supervising one payroll analyst at headquarters and six part time HR payroll clerks, and preparing files for benefit vendors. SAP HCM (HR) was used to store payroll-related deduction and garnishment records, support preparation of files sent to Principal 401k and vendors managing FSA and HSA accounts, and to ensure payroll data confidentiality and accuracy during vendor exchanges.
Governance and workflow around SAP HCM emphasized weekly reconciliation cycles, entry and tracking of garnishments and court responses within the HR system, and role-based operational segregation between centralized payroll staff and distributed site clerks. These controls were implemented to maintain consistent employee master data, coordinate third party payroll processing inputs, and support downstream benefit and compliance file generation.
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Payroll Tax Compliance | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2007 | 2007 |
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Payroll | HCM |
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2014 | 2014 |
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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Time and Attendance | HCM |
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2014 | 2014 |
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Time and Attendance | HCM |
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2022 | 2022 |
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Workforce Management | HCM |
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2011 | 2011 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Benteler USA implemented Microsoft 365 to centralize Collaboration across the organization. The deployment positioned Microsoft 365 as the primary Collaboration platform supporting productivity, communication, and content collaboration for corporate and manufacturing-facing teams.
The implementation leveraged core Microsoft 365 capabilities including Exchange Online for enterprise email and calendaring, Microsoft Teams for chat and meetings, SharePoint Online and OneDrive for document storage and intranet content, and the Office desktop and web applications for day to day authoring and collaboration. The architecture followed a cloud first SaaS tenant model with user provisioning and mobile access, aligning with standard Collaboration workflows for file sharing, coauthoring, and synchronous communication.
Microsoft 365 content and collaboration endpoints are surfaced on Benteler USA's corporate website, reflecting public facing integration of collaboration links and content access. Operational coverage extended across corporate functions and shop floor support teams, with governance implemented through centralized tenant administration, role based access controls, and identity management aligned to Microsoft 365 identity services to manage user and group policies.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, Benteler USA implemented Adobe Experience Cloud to support its website Customer Experience and web facing digital operations. The Adobe Experience Cloud deployment focused on unifying content delivery, visitor analytics, and experience personalization across the corporate site.
The implementation leveraged Adobe Experience Cloud capabilities including content authoring and digital asset management, visitor analytics and measurement, and experience personalization and testing, aligning with standard Customer Experience workflows. Configuration work included site tagging, template driven content publishing, and rules based personalization to support editorial and marketing campaigns.
Operationally the deployment consolidated web content and digital experience responsibilities within marketing and web operations, enabling editorial workflows, campaign orchestration, and measurement within the website environment. Adobe Experience Cloud was instrumented on the Benteler website to capture behavioral analytics and drive site level content decisions.
Governance was implemented through centralized content and editorial workflows, standards for tagging and measurement, and role based access for marketing and site administrators to manage customer facing experiences. The adoption of Adobe Experience Cloud at Benteler USA connects the company application Adobe Experience Cloud Customer Experience to core web publishing and marketing functions.
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Marketing Automation | CRM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Benteler USA
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Apps Being Evaluated by Benteler USA Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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