AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Bethune-Cookman University Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transact Campus Legacy Transact Payments (formerly Cashnet) Payment Processing ERP Financial Management n/a 2018 2018
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Jenzabar Legacy Jenzabar Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, Bethune-Cookman University deployed Jenzabar Chatbot to handle a surge in prospective student and parent inquiries. The Jenzabar Chatbot implementation targeted admissions and student engagement workflows under the Chatbots and Conversational AI category in the United States. The deployment configured conversational workflows to automate routine inquiries, route complex queries to staff, and capture prospective student contact details for follow up. Documented functional capabilities emphasize automated response templates, conversational triage for admissions questions, and engagement automation aligned to enrollment touchpoints. The vendor case study reports operational outcomes, stating the university saved roughly 800 staff hours and about $16,000 per month while improving response times and student satisfaction. These results are presented as direct consequences of Jenzabar Chatbot handling inbound inquiry volume and easing admissions team workload. The case study does not explicitly document system level integrations, and integration with the institution's student information system is described as likely rather than confirmed. Governance and rollout are described at the departmental level with admissions as the primary operator, and the implementation narrative centers on conversational automation, routing, and enrollment-related workflow support.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2021 2021
Collaboration Collaboration 2015 2015
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Management Content Management 2018 2018
Web Content Management Content Management 2023 2023
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2018 2018
Marketing Automation CRM 2021 2021
Marketing Automation CRM 2022 2022
Tag Management CRM 2016 2016
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
Transactional Email PaaS 2020 2020
Transactional Email PaaS 2023 2023
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2018 2018
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
VPN CyberSecurity 2016 2016
IT Decision Makers and Key Stakeholders at Bethune-Cookman University
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Bethune-Cookman University Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Bethune-Cookman University Technographics

Bethune-Cookman University is a Education organization based in United States, with around 1000 employees and annual revenues of $250.0 million.

Bethune-Cookman University operates a diverse technology stack with applications such as Transact Payments (formerly Cashnet), Jenzabar Chatbot and Zoom, covering areas like Payment Processing, Chatbots and Conversational AI and Audio Video and Web Conferencing.

Bethune-Cookman University has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Transact Campus, Jenzabar and Zoom Video Communications.

Bethune-Cookman University recently adopted applications including AudioEye in 2023, SMTP Transactional Emails in 2023 and Acquia Campaign Studio (ex Mautic) in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Bethune-Cookman University’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Bethune-Cookman University’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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