Daytona Beach, 32114, FL,
United States
Bethune-Cookman University Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Bethune-Cookman University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Bethune-Cookman University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bethune-Cookman University has purchased the following applications: Transact Payments (formerly Cashnet) for Payment Processing in 2018, Jenzabar Chatbot for Chatbots and Conversational AI in 2021, Zoom for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bethune-Cookman University is running and its propensity to invest more and deepen its relationship with Transact Campus , Jenzabar , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bethune-Cookman University revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bethune-Cookman University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Transact Campus | Legacy | Transact Payments (formerly Cashnet) | Payment Processing | ERP Financial Management | n/a | 2018 | 2018 |
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jenzabar | Legacy | Jenzabar Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Bethune-Cookman University deployed Jenzabar Chatbot to handle a surge in prospective student and parent inquiries. The Jenzabar Chatbot implementation targeted admissions and student engagement workflows under the Chatbots and Conversational AI category in the United States.
The deployment configured conversational workflows to automate routine inquiries, route complex queries to staff, and capture prospective student contact details for follow up. Documented functional capabilities emphasize automated response templates, conversational triage for admissions questions, and engagement automation aligned to enrollment touchpoints.
The vendor case study reports operational outcomes, stating the university saved roughly 800 staff hours and about $16,000 per month while improving response times and student satisfaction. These results are presented as direct consequences of Jenzabar Chatbot handling inbound inquiry volume and easing admissions team workload.
The case study does not explicitly document system level integrations, and integration with the institution's student information system is described as likely rather than confirmed. Governance and rollout are described at the departmental level with admissions as the primary operator, and the implementation narrative centers on conversational automation, routing, and enrollment-related workflow support.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Content Management | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Transactional Email | PaaS |
|
2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
|
2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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VPN | CyberSecurity |
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2016 | 2016 |
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| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||