Daytona Beach, 32114, FL,
United States
Bethune-Cookman University Technographics
Bethune-Cookman University Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bethune-Cookman University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Bethune-Cookman University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bethune-Cookman University has purchased the following applications: Transact Payments (formerly Cashnet) for Payment Processing in 2018, Jenzabar Chatbot for Chatbots and Conversational AI in 2021, Zoom for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bethune-Cookman University is running and its propensity to invest more and deepen its relationship with Transact Campus , Jenzabar , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bethune-Cookman University revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bethune-Cookman University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bethune-Cookman University Tech Stack and Enterprise Applications
Bethune-Cookman University ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Transact Campus | Legacy | Transact Payments (formerly Cashnet) | Payment Processing | ERP | n/a | 2018 | 2018 |
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Bethune-Cookman University AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jenzabar | Legacy | Jenzabar Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Bethune-Cookman University deployed Jenzabar Chatbot to handle a surge in prospective student and parent inquiries. The Jenzabar Chatbot implementation targeted admissions and student engagement workflows under the Chatbots and Conversational AI category in the United States.
The deployment configured conversational workflows to automate routine inquiries, route complex queries to staff, and capture prospective student contact details for follow up. Documented functional capabilities emphasize automated response templates, conversational triage for admissions questions, and engagement automation aligned to enrollment touchpoints.
The vendor case study reports operational outcomes, stating the university saved roughly 800 staff hours and about $16,000 per month while improving response times and student satisfaction. These results are presented as direct consequences of Jenzabar Chatbot handling inbound inquiry volume and easing admissions team workload.
The case study does not explicitly document system level integrations, and integration with the institution's student information system is described as likely rather than confirmed. Governance and rollout are described at the departmental level with admissions as the primary operator, and the implementation narrative centers on conversational automation, routing, and enrollment-related workflow support.
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Bethune-Cookman University Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Bethune-Cookman University Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2023 | 2023 |
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Bethune-Cookman University CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2016 | 2016 |
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Bethune-Cookman University PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2023 | 2023 |
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Bethune-Cookman University IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Bethune-Cookman University CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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VPN | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Bethune-Cookman University
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Bethune-Cookman University Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-04-02 | Bethune-Cookman University | Evaluated | JAMIS Software | JAMIS Prime ERP | ERP Financial | ERP |
| 2026-03-07 | Bethune-Cookman University | Evaluated | SAP | SAP SuccessFactors Employee Central Payroll | Payroll | HCM |
| 2026-01-06 | Bethune-Cookman University | Evaluated | Zeta Global | Zeta Marketing Platform | Marketing Automation | CRM |
| 2025-10-29 | Bethune-Cookman University | Evaluated |
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Payment Processing | ERP |
| 2025-01-18 | Bethune-Cookman University | Evaluated |
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Earned Wage Access | HCM |
| 2024-09-23 | Bethune-Cookman University | Evaluated |
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Payment Processing | ERP |