Bonhams 1793
101 New Bond Street,
London, W1S 1SR,
United Kingdom
London, W1S 1SR,
United Kingdom
44 20 7468-5868
Professional Services
Bonhams 1793 Technographics
Bonhams 1793 Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bonhams 1793 and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 338 Bonhams 1793 employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bonhams 1793 has purchased the following applications: Slack Connect for Collaboration in 2022, Algolia Search for Application, Web and Enterprise Search in 2022, Hotjar for Customer Experience in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bonhams 1793 is running and its propensity to invest more and deepen its relationship with Salesforce , Algolia , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bonhams 1793 revenues, which have grown to $87.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bonhams 1793 intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bonhams 1793 Tech Stack and Enterprise Applications
Bonhams 1793 Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Bonhams 1793 implemented Slack Connect, deploying Slack on their website to extend external collaboration and real time client engagement. The Slack Connect deployment is classified in the Collaboration category and brings channel based communication, direct messaging, file sharing, and guest access workflows to the organization. The implementation was oriented toward client facing and internal corporate functions typical of a professional services auction house, enabling faster exchange across auction operations, client services and commercial teams.
Configuration centered on Slack Connect features such as shared channels for external partners, controlled guest invitations, threaded messaging, and file collaboration, with administrative governance implemented through role based user provisioning, channel moderation and policy controls. The presence of Slack on the website indicates embedding for client touchpoints and direct messaging flows, aligning Collaboration tooling with IT administration and corporate communications workflows.
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Bonhams 1793 Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2022 | 2022 |
In 2022, Bonhams 1793 implemented Algolia Search. Algolia Search, an Application, Web and Enterprise Search solution, was deployed to power the public search experience on bonhams.com.
The implementation focused on indexing site catalog and editorial content, applying category-standard capabilities such as relevance tuning, autocomplete, faceted navigation and configurable ranking to improve findability. Configuration work concentrated on content indexing strategies, search result ranking adjustments, and front end search UI integration using Algolia Search APIs and client libraries to support frequent catalog updates.
Operational coverage centered on the public website serving users from the United Kingdom and international visitors, with search operations handled by site content and web teams. Governance emphasized indexing cadence, attribute mapping and result curation workflows to maintain search relevance and content freshness.
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Bonhams 1793 CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2017 | 2017 |
In 2017, Bonhams 1793 implemented Hotjar on its public website as a Customer Experience tool. The deployment embedded the Hotjar client-side JavaScript snippet across site pages to capture visitor interactions, enabling behavior capture and web analytics for UX analysis. Implementation emphasized web-facing flows such as catalog browsing and auction participant journeys to surface usability issues and engagement patterns.
Configuration leveraged Hotjar modules such as session recordings, heatmaps, on-site feedback widgets and basic funnel analysis to support UX research and conversion analysis. Operational ownership was assigned to the digital and marketing teams, who used Hotjar data to prioritize content and interaction adjustments within customer experience workflows. Hotjar provided both session-level replay and aggregate behavioral metrics to inform iterative site changes and ongoing user experience instrumentation.
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Bonhams 1793 ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2022 | 2022 |
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Bonhams 1793 TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Bonhams 1793 IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Bonhams 1793 CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Bonhams 1793
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Bonhams 1793 Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bonhams 1793 IT executives and key decision makers. This section highlights Bonhams 1793's latest recorded technology evaluations, including ServiceNow Customer Service Management for Customer Support on 2026-02-25 and ServiceNow ITSM for IT Service Management on 2026-02-25. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bonhams 1793 digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-25 | Bonhams 1793 | Evaluated | ServiceNow | ServiceNow Customer Service Management | Customer Support | CRM |
| 2026-02-25 | Bonhams 1793 | Evaluated | ServiceNow | ServiceNow ITSM | IT Service Management | ITSM |
FAQ - APPS RUN THE WORLD Bonhams 1793 Technographics
Bonhams 1793 is a Professional Services organization based in United Kingdom,
with around 338 employees and annual revenues of $87.0 million.
Bonhams 1793 operates a diverse technology stack with applications such as
Slack Connect, Algolia Search and Hotjar,
covering areas like Collaboration, Application, Web and Enterprise Search and Customer Experience.
Bonhams 1793 has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Salesforce, Algolia and Contentsquare.
Bonhams 1793 recently adopted applications including
Slack Connect in 2022, Algolia Search in 2022 and ServiceNow ITSM in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bonhams 1793’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Bonhams 1793’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bonhams 1793 technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.