Princeton, 08543, NJ,
United States
Bristol Myers Squibb Technographics
Bristol Myers Squibb Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bristol Myers Squibb and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 34100 Bristol Myers Squibb employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bristol Myers Squibb has purchased the following applications: FIS GETPAID for AR Automation in 2001, Workday Absence Management for Absence and Leave Management in 2018, Adobe WorkFront for Business Process Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bristol Myers Squibb is running and its propensity to invest more and deepen its relationship with FIS Global , SAP , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bristol Myers Squibb revenues, which have grown to $48.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bristol Myers Squibb intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bristol Myers Squibb Tech Stack and Enterprise Applications
Bristol Myers Squibb ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS GETPAID | AR Automation | ERP | n/a | 2001 | 2001 |
In 2001, Bristol Myers Squibb implemented FIS GETPAID as an AR Automation solution. The engagement was responsible for managing the implementation of FIS GETPAID, a software system to manage deductions and collect past due receivables, and aligned the application with corporate accounts receivable operations.
The deployment emphasized core modules within FIS GETPAID for deduction management and collections workflow, including automated deduction tracking, dispute processing, structured collections workqueues, and aging analytics typical of AR Automation platforms. Configuration work focused on rules-based exception handling, resolution routing, and audit trail capture to support financial controls and reconciliation workflows.
Architecture was delivered as a centralized finance application supporting accounts receivable, credit, and collections teams, with role based access controls and configurable workflow engines to enforce segregation of duties. Implementation activities included data model configuration to represent claims and remittance application, setup of work queues for collectors, and instrumentation for deduction lifecycle tracking.
Governance and process changes centered on establishing process owners, documenting deduction and collections procedures, and staging cutover across finance functions to embed FIS GETPAID into operational workflows. The program managed implementation activities, training coordination, and operational handoff to accounts receivable teams to operationalize deductions management and past due collections.
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ERP Financial | ERP |
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2018 | 2019 |
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ERP Financial | ERP |
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2020 | 2021 |
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ERP Financial | ERP |
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2019 | 2019 |
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Expense Management | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2023 | 2023 |
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Bristol Myers Squibb HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2018 | 2018 |
In 2018, Bristol Myers Squibb implemented Workday Absence Management to centralize leave administration across its organization, establishing a formal Absence and Leave Management capability within HR. The deployment was focused on administration and maintenance of all leave of absence transactions within Workday and Kronos systems, including updating leave dates and state benefits and ensuring accurate employee record keeping.
Workday Absence Management was configured to support transaction review and approval workflows, employee and manager self-service entries, and back-office data entry for transactions identified on vendor reports. Functional capabilities implemented included leave transaction lifecycle management, state benefits tracking, confidentiality controls for medical documentation, and generation of pre-determined employment letters based on defined guidelines.
The implementation integrated Workday with Kronos timekeeping feeds and incorporated vendor report reconciliation as a standard operating input to the Workday dataset. Operational coverage extended to manager and employee communications around leave, monitoring of return-to-work actions, and manager follow-up for all countries within the region, impacting HR, benefits administration, disability case management, and timekeeping functions.
Governance and process controls emphasized data integrity, legal and regulatory compliance, and an escalation path for issues identified during reconciliation or operations. Teams were responsible for recommending policy revisions to maintain compliance, documenting process changes, updating process maps, and participating in special ad-hoc projects to refine leave workflows and operational handoffs.
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Benefits Administration | HCM |
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2009 | 2009 |
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Benefits Administration | HCM |
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2016 | 2016 |
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Benefits Administration | HCM |
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2015 | 2015 |
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Compensation Management | HCM |
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2015 | 2015 |
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Core HR | HCM |
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2015 | 2015 |
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Core HR | HCM |
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2016 | 2016 |
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Employee Experience | HCM |
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2018 | 2018 |
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Employee Recognition and Rewards Management | HCM |
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2015 | 2015 |
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HR Service Delivery | HCM |
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2015 | 2015 |
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Learning and Development | HCM |
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2018 | 2018 |
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Onboarding | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2018 | 2018 |
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Performance and Goal Management | HCM |
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2017 | 2017 |
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Recruiting Chatbot | HCM |
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2023 | 2023 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Talent Sourcing | HCM |
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2019 | 2019 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Time and Attendance | HCM |
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2020 | 2021 |
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Workforce Analytics | HCM |
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2013 | 2013 |
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Workforce Management | HCM |
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2009 | 2009 |
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Bristol Myers Squibb ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe WorkFront | Business Process Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Bristol Myers Squibb implemented Adobe WorkFront to support Business Process Management for web content and digital project orchestration on its corporate website. Adobe WorkFront is used on their website to operationalize request intake, project tracking, and cross functional task coordination for digital and communications workstreams.
The Adobe WorkFront deployment is presented as a SaaS configuration aligned with Business Process Management practices, configured with project templates, approval routing, proofing and review workflows, and resource assignment and scheduling capabilities common to enterprise BPM implementations. Configuration emphasis appears to be on standardizing intake forms and automated approval sequences to streamline content production cycles.
Operational coverage centers on website content and digital experience operations, extending into marketing and communications teams to centralize work intake and schedule content publishing. Role based access and configurable approval gates are used to enforce review ownership and maintain auditability for web publishing activities.
Governance for the Adobe WorkFront deployment emphasizes workflow standardization, defined request and approval processes, and template driven project creation to reduce ad hoc task handling across teams. The implementation narrative focuses on embedding Business Process Management controls into content operations for the corporate website rather than on system integration points or quantified outcomes.
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Enterprise Asset Management | ERP Services and Operations |
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2014 | 2015 |
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Laboratory Management | ERP Services and Operations |
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2021 | 2021 |
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Laboratory Management | ERP Services and Operations |
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2018 | 2018 |
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Legal Practice Management | ERP Services and Operations |
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2016 | 2016 |
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Travel Management | ERP Services and Operations |
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2018 | 2018 |
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Bristol Myers Squibb AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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AI Guardrails | AI Development |
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2024 | 2024 |
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ML and Data Science Platforms | AI Development |
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2017 | 2018 |
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Bristol Myers Squibb Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2012 | 2018 |
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Analytics and BI | Analytics and BI |
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2015 | 2015 |
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Data Warehouse | Analytics and BI |
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2013 | 2013 |
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Data Warehouse | Analytics and BI |
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2016 | 2016 |
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Process Mining | Analytics and BI |
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2018 | 2018 |
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Bristol Myers Squibb Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Blockchain Platform | Blockchain |
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2019 | 2019 |
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Bristol Myers Squibb Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Event Management | Collaboration |
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2019 | 2019 |
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Event Management | Collaboration |
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2021 | 2021 |
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Event Management | Collaboration |
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2019 | 2019 |
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Bristol Myers Squibb Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2019 | 2019 |
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Contract Lifecycle Management | Content Management |
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2018 | 2018 |
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Digital Asset Management | Content Management |
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2018 | 2018 |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Intelligent Document Processing | Content Management |
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2019 | 2019 |
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Bristol Myers Squibb SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Real-Time Transportation Visibility | SCM |
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2020 | 2020 |
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Supply Chain Management | SCM |
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2019 | 2019 |
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Warehouse Management | SCM |
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2014 | 2014 |
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Warehouse Management | SCM |
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2018 | 2018 |
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Bristol Myers Squibb CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2018 | 2018 |
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CRM | CRM |
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2016 | 2016 |
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Customer Engagement | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2020 | 2020 |
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Bristol Myers Squibb EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Environmental, Social, and Governance (ESG) | EPM |
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2021 | 2021 |
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EPM | EPM |
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2015 | 2015 |
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EPM | EPM |
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2015 | 2015 |
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Bristol Myers Squibb ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2023 | 2023 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Bristol Myers Squibb PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Life Science R&D Platforms | PLM and Engineering |
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2022 | 2022 |
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Life Science R&D Platforms | PLM and Engineering |
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2020 | 2020 |
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Quality Management | PLM and Engineering |
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2018 | 2018 |
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Bristol Myers Squibb PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Project Portfolio Management | PPM |
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2018 | 2018 |
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Bristol Myers Squibb Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2019 | 2019 |
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Sourcing | Procurement |
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2019 | 2019 |
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Supplier Relationship Management | Procurement |
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2019 | 2019 |
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Bristol Myers Squibb TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2015 | 2015 |
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Treasury Management | TRM |
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2019 | 2020 |
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Whistleblowing Management | TRM |
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2015 | 2015 |
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Bristol Myers Squibb PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Bristol Myers Squibb IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Database Management | IaaS |
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2007 | 2007 |
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Digital Workspace | IaaS |
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2018 | 2018 |
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Bristol Myers Squibb CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Bristol Myers Squibb Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Professional Services | Professional Services |
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2014 | 2014 |
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Professional Services | Professional Services |
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2009 | 2009 |
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Bristol Myers Squibb Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IoT Platform | Internet of Things |
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2023 | 2024 |
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IT Decision Makers and Key Stakeholders at Bristol Myers Squibb
Apps Being Evaluated by Bristol Myers Squibb Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-02-09 | Bristol Myers Squibb | Evaluated | ServiceNow | ServiceNow ITSM | IT Service Management | ITSM |
| 2025-09-23 | Bristol Myers Squibb | Evaluated | Emerson Automation Solutions | Emerson DeltaV Automation System | Asset Performance Management | ERP Services and Operations |
| 2025-08-11 | Bristol Myers Squibb | Evaluated | Oracle | Oracle Argus | Governance, Risk and Compliance | TRM |
| 2025-05-13 | Bristol Myers Squibb | Evaluated |
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Real-Time Transportation Visibility | SCM |