London, EC1A 7AJ,
United Kingdom
BT Global Services Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by BT Global Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 102037 BT Global Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BT Global Services has purchased the following applications: Enghouse Interactive Contact Center Enterprise for Call Center in 2014, SAP Fieldglass for Contingent Labor Management in 2020, Adobe Experience Manager for Digital Asset Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BT Global Services is running and its propensity to invest more and deepen its relationship with Enghouse Interactive , SAP , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BT Global Services revenues, which have grown to $28.99 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BT Global Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
| Enghouse Interactive | Legacy | Enghouse Interactive Contact Center Enterprise | Call Center | CRM | n/a | 2014 | 2014 |
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Tag Management | CRM |
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2020 | 2020 |
HCM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Fieldglass | Contingent Labor Management | HCM | n/a | 2020 | 2021 |
|
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Core HR | HCM |
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2020 | 2021 |
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Learning and Development | HCM |
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2020 | 2021 |
Content Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2016 | 2016 |
ERP Financial Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
|
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ERP Financial | ERP Financial Management |
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2020 | 2021 |
EPM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
|
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Financial Consolidation and Close | EPM |
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2018 | 2018 |
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||