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Cape Union Mart
Location
Western Cape,
Cape Town, 7499,
South Africa
Website
https://www.capeunionmart.co.za/
Phone
n/a
Artw industry
Retail
Employee
Revenue

Cape Union Mart Technographics

Cape Union Mart Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Cape Union Mart and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Cape Union Mart employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Cape Union Mart has purchased the following applications: Oracle Retail Merchandising System for Retail Management in 2019, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2019, Oracle Retail Merchandising Analytics for Analytics and BI in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Cape Union Mart is running and its propensity to invest more and deepen its relationship with Oracle , Salesforce , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Cape Union Mart revenues, which have grown to $350.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cape Union Mart intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Cape Union Mart Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Retail Merchandising System Retail Management ERP Services and Operations n/a 2019 2019
Retail Management ERP Services and Operations 2019 2019
Retail Management ERP Services and Operations 2019 2019
Retail Management ERP Services and Operations 2019 2019
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Chat (formerly Salesforce Live Agent) Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Retail Merchandising Analytics Analytics and BI Analytics and BI OLR 2019 2023
In 2019 Cape Union Mart deployed Oracle Retail Merchandising Analytics as part of a broader move to Oracle Retail Merchandising Cloud Service and related Oracle Retail planning and science services. The implementation addressed merchandising, inventory and fulfillment processes across Cape Union Mart operations in South Africa and is categorized under Analytics and BI. Configuration centered on Oracle Retail Merchandising Analytics, with the implementation leveraging analytics for assortment analysis, demand forecasting, replenishment planning and inventory visibility aligned to standard merchandising and planning workflows. The deployment used cloud-hosted Oracle Retail Merchandising Cloud Service capabilities combined with Oracle Retail planning and science services to instrument merchandise performance and forecasting pipelines. Operational coverage included merchandising, supply chain and warehouse fulfillment functions, enabling alignment between planning outputs and order-fulfillment execution. Use of Oracle Retail Merchandising Analytics is inferred as part of the Oracle Retail analytics and planning suite, supporting downstream fulfillment throughput improvements with fewer warehouse staff. Governance and rollout were supported by implementation partner OLR and Oracle Retail Consulting, who worked with merchandising and supply chain teams to configure analytics models and operational workflows. The project emphasized cloud-based analytics integration into merchandising and fulfillment operations without disclosing specific prior system migration details.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2019 2019
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2020 2020
Personalization and Product Recommendations eCommerce 2020 2020
Product Review Management eCommerce 2017 2017
SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Allocation and Replenishment SCM 2019 2019
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2024 2024
Customer Support CRM 2017 2017
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2021 2021
Sales Automation, CRM, Sales Engagement CRM 2019 2019
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2018 2018
IT Service Management ITSM 2024 2024
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Content Delivery Network IaaS 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2019 2019
Professional Services
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
PEO (Professional Employer Organization) Professional Services 2020 2020
IT Decision Makers and Key Stakeholders at Cape Union Mart
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Cape Union Mart Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Cape Union Mart Technographics

Cape Union Mart is a Retail organization based in South Africa, with around 2000 employees and annual revenues of $350.0 million.

Cape Union Mart operates a diverse technology stack with applications such as Oracle Retail Merchandising System, Salesforce Chat (formerly Salesforce Live Agent) and Oracle Retail Merchandising Analytics, covering areas like Retail Management, Chatbots and Conversational AI and Analytics and BI.

Cape Union Mart has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle and Salesforce.

Cape Union Mart recently adopted applications including Monday.com WorkForms in 2024, Monday.com Monday Service in 2024 and Mouseflow in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Cape Union Mart’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Cape Union Mart’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Cape Union Mart technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.