Citigroup
388 Greenwich Street,
New York, 10013, NY,
United States
New York, 10013, NY,
United States
1 212-559-1000
Banking and Financial Services
Citigroup Technographics
Citigroup Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Citigroup and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 230000 Citigroup employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Citigroup has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2017, Workday Absence Management for Absence and Leave Management in 2017, Oracle Flexcube for Core Banking in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Citigroup is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Citigroup revenues, which have grown to $81.09 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Citigroup intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Citigroup Tech Stack and Enterprise Applications
Citigroup ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle E-Business Suite | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2017 | 2018 |
In 2017, Citigroup implemented Oracle Cloud ERP to replace Oracle E-Business Suite as its ERP Financial platform, aligning core finance and treasury workflows with a cloud-native Oracle architecture. The deployment centered on embedding Oracle Cloud ERP capabilities into treasury and payments processing to support a faster, more efficient financial supply chain and to centralize corporate payment initiation within the ERP Financial environment.
Oracle Cloud ERP configuration emphasized built-in payment orchestration and treasury connectivity, leveraging the application to transmit payment information securely without leaving the system. Functional capabilities implemented included payment initiation and treasury management integration, with Oracle Cloud ERP handling payment instruments, country-specific payment rules, and the related transaction flows typical of ERP Financial operations.
Integration architecture used the Citi and Oracle ERP Banking as a Service Connector, which connects Oracle Cloud ERP to Citi Treasury and Trade Solutions via CitiConnect APIs, and is built on the Oracle Digital Innovation Platform for Open Banking and Oracle Cloud Infrastructure. The integration pattern provides direct, real-time connectivity for payment initiation, and is expected to expand to transaction status inquiry and balance inquiry, reducing the need for bespoke middleware and specialized development resources.
Governance and operational controls were reinforced through the connector and platform level rules, enabling corporations to apply consistent payment processes and country-specific compliance within Oracle Cloud ERP. The implementation simplified treasury operations by eliminating complex integrations, accelerating time to payment, and delivering one-click, real-time connectivity between Citigroup treasury services and Oracle Cloud ERP.
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ERP Financial | ERP |
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2015 | 2015 |
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Expense Management | ERP |
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2015 | 2015 |
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Citigroup HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2017 | 2018 |
In 2017 Citigroup selected and deployed Workday Absence Management (Absence and Leave Management) to replace a legacy leave system as part of a broader global Time and Absence technology program. The implementation was organized under a centralized Workday Time and Absence Global Process team charged with delivering system changes and standardizing a global Time and Absence taxonomy. The rollout emphasized configuration of Workday’s absence module, end-to-end requirement analysis and business requirements documentation, and explicit articulation of payroll impacts to ensure integration with payroll and HR processes. A senior Workday Time and Absence Analyst Team Lead role provided SME governance and operational ownership—managing stakeholder analysis, development and testing support, change delivery, post-implementation operational support, team staffing, training, and quality control—reflecting a global operational scope covering Citi’s international HR and payroll operations.
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BackGround Screening | HCM |
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2016 | 2017 |
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Benefits Administration | HCM |
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2017 | 2018 |
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Compensation Management | HCM |
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2017 | 2018 |
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Contingent Labor Management | HCM |
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2017 | 2017 |
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Core HR | HCM |
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2017 | 2018 |
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Employee Experience | HCM |
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2015 | 2015 |
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Employee Experience | HCM |
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2019 | 2019 |
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Employee Recognition and Rewards Management | HCM |
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2011 | 2011 |
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HR Compliance | HCM |
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2017 | 2017 |
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HR Service Delivery | HCM |
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2014 | 2014 |
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Learning and Development | HCM |
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2016 | 2016 |
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Learning and Development | HCM |
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2018 | 2018 |
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Onboarding | HCM |
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2017 | 2018 |
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Payroll | HCM |
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2017 | 2018 |
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Payroll | HCM |
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2018 | 2018 |
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Performance and Goal Management | HCM |
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2017 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2018 |
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Skills Intelligence | HCM |
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2018 | 2018 |
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Succession and Leadership Planning | HCM |
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2011 | 2011 |
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Talent Assessment | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2017 | 2018 |
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Workforce Management | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2015 | 2015 |
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Workforce Scheduling | HCM |
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2017 | 2018 |
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Citigroup ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Flexcube | Core Banking | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Citigroup implemented Oracle Flexcube in a Core Banking deployment to consolidate core accounts and corporate banking data processes. The initiative included the UBS Corporate Banking implementation for Citigroup NA in Jersey City and a dedicated data conversion stream that led Latam country migration efforts into the Oracle Flexcube platform.
The implementation emphasized data conversion, ETL orchestration, and the establishment of a data distribution platform for Core Accounts globally. Oracle Flexcube served as the central application for core account data, while project teams executed reference data harmonization, master data management patterns, and data quality controls to align account and transaction records with operational workflows.
Operational coverage spanned corporate banking, core accounts, personal banking, and wealth management data domains, with explicit workstreams focused on Latam country data migration and Jersey City operational nodes. The program integrated ETL pipelines and a next generation data distribution architecture to move cleansed and standardized records into Oracle Flexcube, and teams liaised between business partners and technology to ensure monitoring of data flowing through systems.
Governance was structured around data governance control and reporting processes to support delivery of regulatory commitments during the multi year transformation. Roles cited include Data Owner Senior Lead Analyst for Personal Banking, Data Product Lead for Personal Banking and Wealth Management, Core Accounts Global Data Lead, and Data Migration Lead, reflecting a cross functional governance model responsible for data quality, reference data, and compliance reporting tied to the Oracle Flexcube Core Banking implementation.
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Core Banking | ERP Services and Operations |
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2011 | 2011 |
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Core Banking | ERP Services and Operations |
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2019 | 2019 |
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Facility Management | ERP Services and Operations |
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2014 | 2014 |
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Legal Practice Management | ERP Services and Operations |
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2016 | 2016 |
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Loan Management | ERP Services and Operations |
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2018 | 2019 |
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Travel Management | ERP Services and Operations |
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2015 | 2015 |
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Travel Management | ERP Services and Operations |
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2023 | 2023 |
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Citigroup AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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ML and Data Science Platforms | AI Development |
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2018 | 2018 |
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Citigroup AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Cognitive Computing | AI-Powered Application |
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2018 | 2018 |
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Predictive Analytics | AI-Powered Application |
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2016 | 2016 |
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Citigroup Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Analytics and BI | Analytics and BI |
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2024 | 2024 |
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Data Warehouse | Analytics and BI |
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2012 | 2012 |
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Data Warehouse | Analytics and BI |
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2019 | 2019 |
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Data Warehouse | Analytics and BI |
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2012 | 2013 |
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Process Mining | Analytics and BI |
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2012 | 2012 |
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Citigroup Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Blockchain Platform | Blockchain |
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2024 | 2024 |
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Blockchain Platform | Blockchain |
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2024 | 2024 |
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Blockchain Platform | Blockchain |
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2019 | 2019 |
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Blockchain Platform | Blockchain |
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2017 | 2017 |
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Blockchain Platform | Blockchain |
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2022 | 2022 |
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Citigroup Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Citigroup Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2015 | 2016 |
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Intelligent Document Processing | Content Management |
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2015 | 2015 |
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Video Editing | Content Management |
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2017 | 2017 |
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Citigroup CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2012 | 2012 |
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CRM | CRM |
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2014 | 2015 |
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Customer Support | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2007 | 2007 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2017 | 2017 |
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Citigroup IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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SaaS Spend Management | IT Asset Management |
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2021 | 2021 |
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Citigroup ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2007 | 2008 |
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IT Service Management | ITSM |
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2017 | 2017 |
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Citigroup Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Asset and Wealth Management | Investment Management |
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2009 | 2009 |
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CRM and Investor Relationship Management | Investment Management |
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2025 | 2025 |
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CRM and Investor Relationship Management | Investment Management |
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2014 | 2016 |
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Portfolio and Investment Management | Investment Management |
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2008 | 2008 |
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Portfolio and Investment Management | Investment Management |
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2009 | 2010 |
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Portfolio and Investment Management | Investment Management |
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2012 | 2012 |
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Portfolio and Investment Management | Investment Management |
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2012 | 2013 |
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Portfolio and Investment Management | Investment Management |
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2009 | 2009 |
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Portfolio and Investment Performance and Planning | Investment Management |
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2014 | 2016 |
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Portfolio and Investment Performance and Planning | Investment Management |
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2014 | 2015 |
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Trading Platform | Investment Management |
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2002 | 2002 |
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Trading Platform | Investment Management |
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2019 | 2019 |
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Citigroup PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2017 | 2017 |
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Citigroup Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2008 | 2009 |
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Procurement | Procurement |
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2013 | 2013 |
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Procurement | Procurement |
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2015 | 2015 |
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Sourcing | Procurement |
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2013 | 2013 |
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Sourcing | Procurement |
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2015 | 2015 |
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Supplier Relationship Management | Procurement |
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2008 | 2008 |
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Supplier Relationship Management | Procurement |
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2013 | 2013 |
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Citigroup SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2015 | 2015 |
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Citigroup TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2025 | 2025 |
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ETRM | TRM |
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2020 | 2020 |
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Risk Management | TRM |
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2007 | 2007 |
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Risk Management | TRM |
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2007 | 2007 |
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Treasury Management | TRM |
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2007 | 2008 |
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Citigroup PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Operating System (OS) | PaaS |
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2011 | 2011 |
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Robotic Process Automation | PaaS |
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2014 | 2014 |
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Robotic Process Automation | PaaS |
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2016 | 2017 |
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Test Automation Platform | PaaS |
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2010 | 2010 |
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Citigroup IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Archive as a Service (AaaS) | IaaS |
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2011 | 2011 |
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Backup as a Service (BaaS) | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2010 | 2010 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Data Warehouse Appliance | IaaS |
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2019 | 2019 |
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Database Management | IaaS |
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2013 | 2013 |
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Database Management | IaaS |
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2018 | 2018 |
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Database Management | IaaS |
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2007 | 2007 |
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Network Management and Monitoring | IaaS |
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2018 | 2018 |
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Network Management and Monitoring | IaaS |
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2018 | 2018 |
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Network Management and Monitoring | IaaS |
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2003 | 2004 |
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Servers, Storage and Networking | IaaS |
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2011 | 2011 |
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Servers, Storage and Networking | IaaS |
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2015 | 2016 |
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Citigroup CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2010 | 2011 |
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Data Loss Prevention | CyberSecurity |
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2016 | 2016 |
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Security Orchestration, Automation, and Response (SOAR) | CyberSecurity |
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2019 | 2019 |
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Citigroup Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Fire Alarm and Life Safety System | Physical Security |
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2008 | 2008 |
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Video Surveillance System | Physical Security |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Citigroup
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Citigroup Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Citigroup IT executives and key decision makers. This section highlights Citigroup's latest recorded technology evaluations, including Experian PowerCurve for Debt Collection and Recovery on 2026-03-25, SAP S/4 HANA - Logistics for Logistics Management on 2026-03-23, and Siemens Teamcenter for Product Lifecycle Management on 2026-03-04. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Citigroup digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Citigroup Technographics
Citigroup is a Banking and Financial Services organization based in United States,
with around 230000 employees and annual revenues of $81.09 billion.
Citigroup operates a diverse technology stack with applications such as
Oracle Cloud ERP, Workday Absence Management and Oracle Flexcube,
covering areas like ERP Financial, Absence and Leave Management and Core Banking.
Citigroup has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Workday.
Citigroup recently adopted applications including
BlackRock Aladdin Wealth Client Engagements in 2025, Fenergo Know Your Customer (KYC) in 2025 and Palantir Foundry in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Citigroup’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Citigroup’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Citigroup technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.