Austin, 78701, TX,
United States
Travis County, TX Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Travis County, TX and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1100 Travis County, TX employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Travis County, TX has purchased the following applications: eTAX for Tax Management in 2010, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Travis County, TX is running and its propensity to invest more and deepen its relationship with Hamer Enterprises , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Travis County, TX revenues, which have grown to $744.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Travis County, TX intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hamer Enterprises | Legacy | eTAX | Tax Management | ERP Financial Management | n/a | 2010 | 2010 |
In 2010 Travis County, TX deployed eTAX for Tax Management to enable online property tax payment processing for county taxpayers. Travis County contracted Hamer Enterprises, doing business as Government Payments, to operate the eTAX payment portal and manage transaction processing and scheduled payments.
The eTAX implementation provides core Tax Management capabilities including online property tax payment processing, scheduled payment plans, acceptance of credit card, debit card and eCheck transactions, automated receipts, and the display and collection of convenience fees as described in the county tax office FAQ. Functional workflows emphasize taxpayer self-service for payment initiation, scheduling, and receipt confirmation.
The solution is surfaced through the Travis County Tax Office web portal and is scoped to property tax collections in Texas, supporting the county revenue collection and taxpayer services functions. Contractual operating model places Hamer Enterprises as the payment processor integrated into the county-facing payment pages, with transaction handling and receipt automation executed by the vendor.
Governance is managed through the county contract and public FAQ content, which documents Hamer Enterprises role, fee structure and taxpayer instructions; these artifacts govern payment scheduling, fee disclosure and customer-facing transaction processes. eTAX functions are therefore embedded within Travis County Tax Management operations to centralize online payment acceptance and taxpayer communications.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
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Web Content Management | Content Management |
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2014 | 2014 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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