Cox Automotive Technographics

Discover the latest software purchases and digital transformation initiatives being undertaken by Cox Automotive and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 27000 Cox Automotive employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Cox Automotive has purchased the following applications: MicroStrategy ONE Analytics for Analytics and BI in 2016, Xactly Connect for API Management in 2016, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2014 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Cox Automotive is running and its propensity to invest more and deepen its relationship with MicroStrategy , IBM , Xactly or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Cox Automotive revenues, which have grown to $8.68 billion in 2023, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cox Automotive intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

About the Customer

Cox Automotive is an Atlanta-based business unit of Cox Enterprises, formed in 2014 to consolidate all of Cox's global automotive businesses, including Kelley Blue Book, Xtime, Autotrader.com and Manheim

Scope and Challenges

“People are our most valuable resource. We recognized that if we wanted to inspire our sales organization we had to first inspire the team that supports them – the compensation team,” said Justin Richie, senior director of sales compensation, Cox Automotive. 

To make this reality they opted for Xactly Connect, an SPM solution from Xactly.

Outcome and Implications

Working closely with Xactly Strategic Services, Cox was able to automate its entire compensation process, achieving 99 percent accuracy on more than 1 million transactions monthly. The company was also able to eliminate previously painful data integration between core systems.

“Xactly Connect has taken our multitude of source systems and pulled them all together – saving 172 hours per month. We have been able to repurpose all of that time adding more value to the business,” noted Jessica Owen, director of sales incentive compensation, Cox Automotive.

Today, sales reps have a clear view into their quota attainment and peace of mind knowing their payments will be accurate and on time. In tandem, sales operations have eliminated manual data entry and extensive adjustments that caused long, hectic days enabling them to focus their time on being strategic leaders to the business.

The digital transformation began in 2016 and went live in 2017