Brentford, TW8 9EX,
United Kingdom
Creative Video Productions Technographics
Creative Video Productions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Creative Video Productions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 157 Creative Video Productions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Creative Video Productions has purchased the following applications: OrderWise ERP System for ERP Financial in 2017, Tawk.to for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Creative Video Productions is running and its propensity to invest more and deepen its relationship with Orderwise , Tawk.to , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Creative Video Productions revenues, which have grown to $109.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Creative Video Productions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Creative Video Productions Tech Stack and Enterprise Applications
Creative Video Productions ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Orderwise | Legacy | OrderWise ERP System | ERP Financial | ERP | n/a | 2017 | 2017 |
Creative Video Productions implemented OrderWise ERP System in 2017 to support ERP Financial functions across its sales support and customer service operations. OrderWise ERP System was adopted to provide core ERP Financial capabilities for order related finance, customer account management and invoicing workflows used by the sales support team.
Implementation work included practical configuration and user training led by the Sales Support Team Manager, who inducted and trained three sales support staff on OrderWise usage and customer communication standards. Training emphasized transactional entry, email templates and workflow handling, aligning daily sales support activities with the application’s financial and customer record capabilities.
Operational governance was organized around regular team meetings, targets and hiring feedback loops established by the Sales Support Team Manager, with ongoing use from 2017 to present. The sales support group applied OrderWise ERP System in customer facing scenarios, including resolving unhappy customers and supporting events with in person client engagement, embedding the application into daily sales support and order to cash processes.
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Creative Video Productions AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Creative Video Productions deployed Tawk.to on its corporate website. The Tawk.to implementation functions as a Chatbots and Conversational AI layer embedded via the vendor provided client side script to enable real time visitor messaging on cvp.com.
Configuration work centered on the Tawk.to live chat widget, agent dashboard, canned responses and automated greeting workflows, offline message capture and chat transcript logging. Agent accounts and department routing were configured to align chat traffic with customer support and sales workflows, and basic visitor monitoring features were enabled to surface active sessions for agents.
Operational coverage is focused on web based customer engagement across the company site, with support and sales teams using Tawk.to as the primary conversational touchpoint. Governance activities documented chat hours, agent responsibilities and transcript handling rules to ensure consistent handling of inbound queries, while the Tawk.to application remained the visible front end for conversational interactions.
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Creative Video Productions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Creative Video Productions deployed Microsoft 365 to support Collaboration across its operations in the United Kingdom. Microsoft 365 is used on their website and provides a cloud-hosted productivity and collaboration layer for the 157-employee distribution company, enabling email, meetings, content collaboration, and document authoring across internal and customer-facing channels.
The Microsoft 365 footprint emphasizes standard Collaboration modules, including Exchange Online for email and calendaring, Microsoft Teams for chat and meetings, SharePoint Online and OneDrive for content management and file sharing, and Office desktop and web apps for document creation. The deployment follows a cloud-first tenant architecture with Azure Active Directory identity and centralized tenant administration, with governance and provisioning controls applied to marketing, operations, and sales teams to manage access and content sharing within distribution workflows.
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Collaboration | Collaboration |
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2022 | 2022 |
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Creative Video Productions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Creative Video Productions PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2014 | 2014 |
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Creative Video Productions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Creative Video Productions
Apps Being Evaluated by Creative Video Productions Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-23 | Creative Video Productions | Evaluated | GoodBox | GoodBox | Donor and Fundraising Management | CRM |