DBS Bank
Centre Tower 3 12 Marina Boulevard DBS Asia Central @ Marina Bay Financial,
Singapore, 018982,
Singapore
Singapore, 018982,
Singapore
65 6878 8888
Banking and Financial Services
DBS Bank Technographics
DBS Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by DBS Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 41000 DBS Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DBS Bank has purchased the following applications: Coupa Invoice for AP Automation in 2019, Workday HCM for Core HR in 2018, Infosys Finacle for Core Banking in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DBS Bank is running and its propensity to invest more and deepen its relationship with Coupa Software , SAP , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DBS Bank revenues, which have grown to $17.37 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DBS Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
DBS Bank Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Coupa Software | Legacy | Coupa Invoice | AP Automation | ERP Financial Management | n/a | 2019 | 2019 |
In 2019, DBS Bank deployed Coupa Invoice as part of its AP Automation program. Coupa Invoice was introduced to manage invoice and expense claim processing within DBS's global eProcurement footprint, and the implementation was scoped across six locations, Singapore, Hong Kong, China, Taiwan, Indonesia and India.
The implementation focused on invoice file transmission and expense claim handling, with Coupa Invoice producing structured invoice files for downstream posting. Standard AP Automation workflows were configured, including automated file extraction, validation and routing, with orchestration to ensure daily delivery of transactional files.
Coupa Invoice was integrated with DBS's existing ERP landscape through an ETL middleware layer, the ETL middleware receiving invoice files from Coupa and forwarding processed files to PSAP, PSAM and the IDEAL payment system. Files are transmitted on a daily cadence irrespective of weekends and holidays, processed through ETL and posted to different downstream systems to complete the accounts payable flow.
Operational governance centered on ETL orchestration and scheduled posting, with workflow controls to route invoice and expense claim data into the bank's payment and accounting endpoints. The architecture emphasizes a clear separation between the Coupa Invoice application, ETL middleware processing, and downstream payment posting systems to support regional operational consistency across the six sites.
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ERP Financial | ERP Financial Management |
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2018 | 2018 |
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ERP Financial | ERP Financial Management |
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2012 | 2012 |
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ERP Financial | ERP Financial Management |
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2003 | 2003 |
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Expense Management | ERP Financial Management |
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2019 | 2019 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Oracle PeopleSoft HCM | Workday HCM | Core HR | HCM | n/a | 2018 | 2019 |
In 2018, DBS Bank implemented Workday HCM as its Core HR system, replacing Oracle PeopleSoft HCM across the DBS Group. The program was owned by Group Human Resources Singapore and positioned Workday HCM as the central system of record for employee data and HR business processes across the bank.
The implementation incorporated Core HR configuration, configurable business processes, and emerging HR capabilities such as Talent Marketplace, thin layered HR solutions, and automation using IPA and RPA patterns. Workday HCM was configured to deliver a consistent, user friendly employee experience and to support subject matter expertise needs for business processes and API driven integrations.
Architecturally the deployment used cloud delivered Workday HCM and emphasized API first integrations, connecting Workday to over 60 other systems via a thin integration layer. The integration approach and thin layered HR architecture enabled scalable interfacing with payroll adjacent systems, talent and workforce planning tools, and bespoke internal applications while preserving a central Core HR data model.
Governance and operationalization were formalized through an HRIS function responsible for consulting with HR stakeholders, managing changes, conducting regression testing, and documenting standard operating procedures. Role provisioning and HR security were explicitly managed by the HR Security team, with change control, risk management during testing, and SLA based incident resolution baked into the rollout and ongoing support model.
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Employee Experience | HCM |
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2022 | 2022 |
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Learning and Development | HCM |
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2018 | 2019 |
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Learning and Development | HCM |
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2018 | 2019 |
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Learning and Development | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2018 |
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Talent Management | HCM |
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2018 | 2019 |
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Talent Sourcing | HCM |
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2023 | 2023 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infosys | Legacy | Infosys Finacle | Core Banking | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, DBS Bank launched the EMOC Core Banking program and implemented Infosys Finacle to support expansion across its overseas Asian markets. The deployment was part of a targeted initiative to consolidate numerous different systems running in the bank's Emerging Markets and Overseas Countries units and to provide a common Core Banking platform for regional operations.
The implementation was executed as a regional, phased rollout of the Infosys Finacle platform to 13 locations over 20 months. Deployment speed was a notable characteristic, with go-lives occurring at a rate that reached almost one branch per month at peak, reflecting a streamlined program cadence and coordinated cutover approach.
Functional scope emphasized core processing capabilities consistent with the Core Banking category, with the Infosys Finacle implementation covering deposit account management, payments and clearing, loan servicing, customer account management and transaction processing automation. Configuration and module alignment focused on standardizing core workflows across EMOC to reduce operational fragmentation and enable consistent account and transaction handling.
Program governance was organized around the EMOC Core Banking program, using phased regional rollouts to manage risk and operational continuity across branches and markets. The Infosys Finacle deployment supported DBS Bank's stated objective of expanding its presence in the Asian region and demonstrably delivered an efficient rollout model across the bank's overseas operations.
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Digital Banking | ERP Services and Operations |
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2016 | 2016 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Artificial Intelligence Marketing | AI-Powered Application |
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2018 | 2018 |
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Chatbots and Conversational AI | AI-Powered Application |
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2016 | 2017 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2018 | 2019 |
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2013 | 2013 |
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Intelligent Document Processing | Content Management |
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2016 | 2016 |
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Video Editing | Content Management |
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2019 | 2019 |
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Web Content Management | Content Management |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2018 |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Incident Management | ITSM |
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2016 | 2016 |
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Incident Management | ITSM |
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2017 | 2017 |
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Remote Monitoring and Management | ITSM |
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2019 | 2019 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Asset and Wealth Management | Investment Management |
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2016 | 2018 |
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Trade Order Management System (TOMS) | Investment Management |
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2014 | 2015 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2017 | 2017 |
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Project Portfolio Management | PPM |
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2015 | 2015 |
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Project Portfolio Management | PPM |
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2013 | 2013 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2018 | 2019 |
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Supplier Relationship Management | Procurement |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2016 | 2016 |
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Apps Development | PaaS |
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2018 | 2018 |
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Apps Development | PaaS |
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2018 | 2018 |
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Apps Development | PaaS |
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2018 | 2018 |
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Apps Development | PaaS |
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2018 | 2018 |
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Apps Development | PaaS |
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2017 | 2017 |
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Robotic Process Automation | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Backup as a Service (BaaS) | IaaS |
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2014 | 2014 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Container Service | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management, Open-Source Database | IaaS |
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2017 | 2017 |
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Infrastructure as Code (IaC) | IaaS |
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2019 | 2019 |
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Network Management and Monitoring | IaaS |
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2018 | 2018 |
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Network Virtualisation | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2019 | 2019 |
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Identity and Access Management (IAM) | CyberSecurity |
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2007 | 2008 |
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IT Decision Makers and Key Stakeholders at DBS Bank
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by DBS Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from DBS Bank IT executives and key decision makers. This section highlights DBS Bank's latest recorded technology evaluations, including Kyriba Treasury for Treasury Management on 2026-02-23, CyberArk for Identity and Access Management (IAM) on 2026-02-23, and beBit OmniSegment CDP for Customer Data Platform on 2026-02-05. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the DBS Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD DBS Bank Technographics
DBS Bank is a Banking and Financial Services organization based in Singapore,
with around 41000 employees and annual revenues of $17.37 billion.
DBS Bank operates a diverse technology stack with applications such as
Coupa Invoice, Workday HCM and Infosys Finacle,
covering areas like AP Automation, Core HR and Core Banking.
DBS Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Coupa Software, Workday and Infosys.
DBS Bank recently adopted applications including
Cake in 2023, Culture Amp in 2022 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of DBS Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates DBS Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete DBS Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.