Abu Dhabi, 94000,
United Arab Emirates
Department of Culture and Tourism – Abu Dhabi Technographics
Department of Culture and Tourism – Abu Dhabi Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Department of Culture and Tourism – Abu Dhabi and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Department of Culture and Tourism – Abu Dhabi employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Department of Culture and Tourism – Abu Dhabi has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2012, SAP SuccessFactors Employee Central for Core HR in 2018, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Department of Culture and Tourism – Abu Dhabi is running and its propensity to invest more and deepen its relationship with SAP , Microsoft , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Department of Culture and Tourism – Abu Dhabi revenues, which have grown to $357.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Department of Culture and Tourism – Abu Dhabi intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Department of Culture and Tourism – Abu Dhabi Tech Stack and Enterprise Applications
Department of Culture and Tourism – Abu Dhabi ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, the Department of Culture and Tourism – Abu Dhabi implemented SAP ERP ECC 6.0 as an ERP Financial platform. The engagement ran from September 2012 to November 2012 for the Abu Dhabi Tourism & Culture Authority, and it was recorded as a focused SAP ECC 6.0 delivery covering both financial and HR aligned functionality.
The implementation included SAP ERP ECC 6.0 core configuration at Enhancement Package 5, EHP 5, and Portal 7.1 components, with explicit SAP HCM involvement. Deliverables centered on SAP HCM module configuration and role based access through SAP Portal 7.1, alongside ECC financial master data alignment and EHP 5 level adjustments and enhancements.
Operational coverage addressed finance and human resources functions within the Authority, aligning ERP Financial processes with human capital management workflows to support payroll, personnel administration, and financial master data coordination. Governance and execution were consultant driven, with an SAP HCM Senior Consultant responsible for module configuration and functional alignment during the September to November 2012 rollout.
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Department of Culture and Tourism – Abu Dhabi HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP HCM (HR) | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2018 | 2019 |
In 2018, Department of Culture and Tourism – Abu Dhabi implemented SAP SuccessFactors Employee Central as its Core HR platform. The program migrated from SAP HCM (HR) to centralize workforce records and to support a people strategy and roadmap focused on making DCT an employer of choice, performance driven and agile. Implementation scope covered HR and talent management functions across the organization and aligned policy and process changes with the technical deployment.
The SAP SuccessFactors Employee Central deployment included content management, launch and development of 11 SAP Success Factors modules, configured to support core HR data models, position management, and employee lifecycle workflows. The implementation embedded new technical and behavioural competency frameworks and a model of potential to enable more transparent and objective evaluation, and it incorporated succession planning constructs to support business continuity and Emiratisation objectives.
Operational coverage prioritized end to end HR processes, from onboarding through career pathing and succession, with SAP SuccessFactors Employee Central serving as the system of record for workforce data and talent orchestration. Design Thinking was used to develop an Employee Experience current and future state map, producing prioritized "How Might We" opportunities across the employee lifecycle and guiding configuration of onboarding and engagement workflows.
Governance and rollout emphasized reshaping policies, practices, and decision rights to drive data driven talent projects and analytics. Documented outcomes included creation of a succession planning strategy, clearer career paths, strengthened Emiratisation strategy, a redesigned onboarding programme to align new employees to DCT values, and the centralized Core HR foundation provided by SAP SuccessFactors Employee Central.
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Learning and Development | HCM |
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2019 | 2019 |
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Onboarding | HCM |
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2019 | 2019 |
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Performance and Goal Management | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Department of Culture and Tourism – Abu Dhabi Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020 Department of Culture and Tourism – Abu Dhabi implemented Microsoft 365 for Collaboration. The deployment centralized cloud-hosted productivity and collaboration tooling for the government organization, covering approximately 1000 employees and supporting core departmental communications and document workflows.
Microsoft 365 was configured to deliver core Collaboration capabilities, with explicit use of Office 365 Mail for public-facing email on the corporate website. The implementation included cloud email, document libraries and co-authoring, file synchronization and distribution, and real-time collaboration features consistent with Microsoft 365 productivity suites.
Operational coverage focused on departmental adoption and tenant-level administration, with cloud identity and access control configured to manage user provisioning and access policies. Governance incorporated centralized administrative roles, policy controls for email and file sharing, and staged onboarding to align departmental workflows with the Collaboration platform.
The implementation narrative centers on Microsoft 365 as the primary Collaboration application, with Office 365 Mail exposed on the public website to handle incoming contact routing and organizational email presence. Configuration emphasizes cloud-native collaboration, centralized governance, and operational support for government business functions such as communications, content management, and interdepartmental coordination.
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Department of Culture and Tourism – Abu Dhabi Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Department of Culture and Tourism – Abu Dhabi CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Department of Culture and Tourism – Abu Dhabi PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Department of Culture and Tourism – Abu Dhabi IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Department of Culture and Tourism – Abu Dhabi CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Department of Culture and Tourism – Abu Dhabi
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Department of Culture and Tourism – Abu Dhabi Executives
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