Adelaide, 5000, SA,
Australia
SA Department of the Premier and Cabinet Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by SA Department of the Premier and Cabinet and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 539 SA Department of the Premier and Cabinet employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SA Department of the Premier and Cabinet has purchased the following applications: Basware AP Automation for AP Automation in 2015, Frontier Software iChris for Core HR in 2015, CTM Lightning for Reservation and Booking Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SA Department of the Premier and Cabinet is running and its propensity to invest more and deepen its relationship with BasWare , Oracle , ANZ Group or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SA Department of the Premier and Cabinet revenues, which have grown to $254.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SA Department of the Premier and Cabinet intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BasWare | Legacy | Basware AP Automation | AP Automation | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, SA Department of the Premier and Cabinet deployed Basware AP Automation to standardize accounts payable processing within the Department of the Premier and Cabinet, Government of South Australia. The Basware AP Automation implementation is focused on AP Automation for departmental Accounts Payable officers based in Adelaide, supporting invoice intake, processing, and upstream coordination with government agencies.
Basware AP Automation was configured to deliver electronic purchase order matching, automated invoice capture and workflow routing, exception handling and case escalation, and vendor maintenance capabilities. Day to day operational activities recorded for Accounts Payable Officer roles include matching P/O documents electronically in Basware, reviewing invoices for payment readiness, forwarding validated invoices to the payments team, and escalating queries to relevant business units.
Operational integration emphasizes AP workflow orchestration rather than named system-level integrations, with the Basware AP Automation instance handling vendor master updates and feeding validated invoice items into internal payments workflows. The deployment supports liaison with other government agencies through standardized document and query handling, and centralizes vendor maintenance to reduce duplicated vendor records across departmental interfaces.
Governance for the Basware AP Automation deployment centers on role based processing and compliance controls, enforcing departmental conventions and sector specific compliance during invoice review and vendor setup. Process changes documented in operational notes include formalized exception routing, query forwarding procedures, and vendor data governance practices used by Accounts Payable Officers across the Department.
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ERP Financial | ERP Financial Management |
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2023 | 2025 |
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Expense Management | ERP Financial Management |
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2023 | 2023 |
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Expense Management | ERP Financial Management |
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2017 | 2017 |
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Expense Management | ERP Financial Management |
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2016 | 2016 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Frontier Software | Legacy | Frontier Software iChris | Core HR | HCM | n/a | 2015 | 2015 |
In 2015, SA Department of the Premier and Cabinet implemented Frontier Software iChris as its Core HR system to centralize employee data and operational HR workflows. The deployment targeted the department and adjacent Shared Services SA HR and payroll teams, supporting human resources administration for staff based in Adelaide City, South Australia, and across the department’s sites.
Frontier Software iChris was configured to manage core personnel records, time and attendance through timesheet processing, workflow management for approvals, and comprehensive leave management including leave auditing and leave entitlement calculations. The implementation included modules and configurations to support payroll-adjacent functions such as reconciliations and payouts, employee debt control and recovery for allowances, and Occupational Health and Safety recordkeeping aligned with departmental compliance requirements.
Governance around the iChris implementation emphasized role based access and audit trails, formalized leave auditing and reconciliation workflows, and operational handoffs between HR administrators and payroll processing staff in Shared Services SA. Operational responsibilities included data entry and high volume processing tasks, with workflow orchestration to standardize approvals and entitlement calculations across the department.
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Employee Self Service | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2015 | 2015 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Corporate Travel Management | Locomote Booking Platform | CTM Lightning | Reservation and Booking Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023 the SA Department of the Premier and Cabinet transitioned from the Locomote Booking Platform to CTM Lightning provided by Corporate Travel Management Pty Ltd as its enterprise travel application. The migration was executed under the across government travel management contract and consolidated travel booking for DPC and its attached offices and arts statutory authorities into a single Reservation and Booking Management instance.
CTM Lightning was implemented to provide core Reservation and Booking Management capabilities, including centralized booking workflows, policy enforcement and approvals routing, itinerary management, supplier inventory aggregation and consolidated booking records. Configuration work focused on embedding DPC travel policies into automated approval rules and role based access for travel arrangers and approvers, while maintaining agency level controls for statutory authorities.
The rollout covered DPC central administration and all attached offices and arts statutory authorities, aligning provisioning, user access and account structures across agencies as required by the across government contract. Integrations were not specified in the source documentation, implementation narratives therefore center on CTM Lightning as the centralized booking platform and its role in standardizing booking processes across the departmental estate.
Governance changes emphasized centralized travel policy governance and standardized approval workflows, with operational ownership remaining with DPC travel coordinators and agency travel officers for daily booking and compliance oversight. Training and phased activation across attached offices were part of the implementation approach to stabilize bookings and administrative workflows under the new Corporate Travel Management platform.
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Travel Management | ERP Services and Operations |
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2023 | 2023 |
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Travel Management | ERP Services and Operations |
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2023 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Intelligent Document Processing | Content Management |
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2013 | 2013 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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