dnata Australia
27-35 Apac Dr, Tullamarine,
Melbourne, 3045, VIC,
Australia
Melbourne, 3045, VIC,
Australia
61 3 8318-7700
Professional Services
dnata Australia Technographics
dnata Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by dnata Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 dnata Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that dnata Australia has purchased the following applications: Converga InvoiceMe for AP Automation in 2015, SAP SuccessFactors Employee Central Global Benefits for Benefits Administration in 2017, QAD Adaptive ERP (ex MFG/PRO) for Manufacturing ERP in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems dnata Australia is running and its propensity to invest more and deepen its relationship with Converga , SAP , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing dnata Australia revenues, which have grown to $600.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for dnata Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
dnata Australia Tech Stack and Enterprise Applications
dnata Australia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Converga | Legacy | Converga InvoiceMe | AP Automation | ERP | n/a | 2015 | 2015 |
In 2015, dnata Australia deployed Converga InvoiceMe for AP Automation to centralize invoice intake and processing across its Australian catering operations. The rollout covered corporate finance oversight in Broadbeach and supported a geographically distributed footprint spanning nine cities and 15 catering facilities that service airline customers, aligning the Converga InvoiceMe AP Automation deployment with Accounts Payable and related finance functions.
Converga InvoiceMe was configured to provide electronic scanning and image capture, supplier statement management, exception queueing and escalations, and workflow controls for invoice investigation and approval. The configuration emphasized transaction level controls and reconciliations, with staff responsibilities including statement reconciliation, GRNI account reconciliation, and data cleansing to keep invoice and supplier data synchronized.
The implementation included explicit integrations between Converga InvoiceMe and enterprise ERPs, with data exceptions and posting flows directed to QAD and to JD Edwards EnterpriseOne. Operational processes documented include raising queries for out of balance supplier statements, bi weekly provision of costs to Accounts Receivable for on charging to airline customers, and handling of data exceptions from Converga to QAD and JDE for downstream posting and reconciliation.
Governance and operational ownership were structured around the Manager Payables and an Accounts Payable team that trains, mentors and monitors an offshore processing group, manages escalated supplier and internal enquiries, liaises with Procurement and Item Master teams for pricing maintenance, and supports month end close activities. Converga InvoiceMe is referenced by dnata Australia as the AP Automation application supporting Accounts Payable, Accounts Receivable, Procurement and Finance workflow orchestration.
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ERP Financial | ERP |
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2019 | 2020 |
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ERP Financial | ERP |
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2018 | 2018 |
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Expense Management | ERP |
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2013 | 2013 |
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Subscription and Recurring Billing | ERP |
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2017 | 2017 |
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Subscription and Recurring Billing | ERP |
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2019 | 2019 |
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dnata Australia HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central Global Benefits | Benefits Administration | HCM | n/a | 2017 | 2017 |
In 2017, dnata Australia implemented SAP SuccessFactors Employee Central Global Benefits as part of a global SAP ERP design for its dnata Catering businesses, targeting Benefits Administration across HR and talent functions. SAP SuccessFactors Employee Central Global Benefits was configured alongside Employee Central, Recruitment, On Boarding, Performance & Goals, Compensation & Variable Pay, Benefits, Learning, OpenText document management and Workforce Time & Attendance to create a unified HR and benefits platform.
The deployment emphasized a centralized Employee Central core, with the Global Benefits module managing eligibility rules, benefit plan configuration and enrollment workflows, while OpenText provided document management for benefits records and evidence. The design was executed within the broader SAP ERP landscape to ensure functional alignment between Workforce Time & Attendance, Compensation modules and the Employee Central data model.
Operational scope was focused on dnata Catering businesses under a global design and rollout governance model, affecting HR, Talent Acquisition, Compensation, Learning and workforce administration processes. Governance work included standardizing benefits administration processes, defining role based access controls and establishing process ownership for ongoing configuration and benefits lifecycle management.
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Core HR | HCM |
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2017 | 2018 |
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Core HR | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2017 | 2017 |
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Onboarding | HCM |
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2017 | 2017 |
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Onboarding | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2020 | 2020 |
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Performance and Goal Management | HCM |
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2017 | 2017 |
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Recruiting | HCM |
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2016 | 2016 |
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Time and Attendance | HCM |
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2017 | 2017 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2018 | 2018 |
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dnata Australia ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| QAD | Legacy | QAD Adaptive ERP (ex MFG/PRO) | Manufacturing ERP | ERP Services and Operations | n/a | 2016 | 2017 |
In 2016, dnata Australia deployed QAD Adaptive ERP (ex MFG/PRO) as its Manufacturing ERP to support catering production and inventory operations at Melbourne Airport. The QAD Adaptive ERP implementation focused on the Melbourne catering operation serving international and domestic first and business class meal production, and it was used by catering assistants, chefs and warehouse staff for day to day production and materials handling tasks.
QAD Adaptive ERP was configured to expose manufacturing and inventory capabilities including menu specification management, simulated pick list generation, bulk production browse and MRP details inquiry, along with master sheets and administrative tools referenced by operational staff. These modules were used to manage master data, coordinate production runs, and provide visibility into material requirements and planned picks, aligning with typical Manufacturing ERP functional workflows for production planning and materials management.
Operational usage tied the application to core inbound and outbound warehouse activities, capturing goods receipt events, recording discrepancies and damage checks, and supporting pick, pack, weighing and sealing operations. Users operated the system to obtain location and quantity details for stock, to label goods with storage locations, and to assist with regular stocktakes, embedding QAD Adaptive ERP into catering inventory and fulfillment processes.
Governance and process integration emphasized training for frontline staff on menu specification workflows, simulated pick lists and MRP inquiry procedures, and standardizing pick and stocktake routines within the catering operation. Implementation scope remained focused on catering, warehouse and production functions at the Melbourne site, with QAD Adaptive ERP serving as the primary Manufacturing ERP for those business functions.
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dnata Australia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2016 | 2016 |
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dnata Australia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2023 | 2023 |
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dnata Australia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2017 | 2017 |
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PR and Media Communication | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2017 | 2017 |
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dnata Australia ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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dnata Australia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Digital Workspace | IaaS |
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2017 | 2017 |
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Domain Name System (DNS) | IaaS |
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2016 | 2016 |
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Network Management and Monitoring | IaaS |
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2020 | 2020 |
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dnata Australia CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2020 | 2020 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at dnata Australia
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief People Officer | CXO | HR | |
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Financial Controller | Director | Finance | |
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Manager Finance | Manager | Finance | |
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Head of Finance & Purchasing | Director | Procurement | |
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Managing Director/CEO | Director | Finance | |
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CFO | CXO | Finance | |
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Finance Manager | Manager | Finance | |
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Purchasing Manager | Manager | Procurement | |
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Managing Director/CEO | Director | Finance | |
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Customer Relations Manager | Manager | Customer Service | |
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General Manager Finance | Manager | Finance | |
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National HR Business Partner | Manager | HR | |
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People & Culture Business Partner | Manager | HR | |
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Manager - People & Culture | Manager | HR | |
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Manager, People and Culture | Manager | HR | |
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Manager People & Culture - Operations | Manager | HR | |
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Apps Being Evaluated by dnata Australia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from dnata Australia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the dnata Australia digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD dnata Australia Technographics
dnata Australia is a Professional Services organization based in Australia,
with around 3000 employees and annual revenues of $600.0 million.
dnata Australia operates a diverse technology stack with applications such as
Converga InvoiceMe, SAP SuccessFactors Employee Central Global Benefits and QAD Adaptive ERP (ex MFG/PRO),
covering areas like AP Automation, Benefits Administration and Manufacturing ERP.
dnata Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Converga, SAP and QAD.
dnata Australia recently adopted applications including
DocuSign eSignature in 2023, Salesforce Sales Cloud in 2021 and AppDynamics APM in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of dnata Australia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates dnata Australia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete dnata Australia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.