Dr. Reddy's
8-2-337, Road No. 3 Banjara Hills,
Hyderabad, 500034,
India
Hyderabad, 500034,
India
91 40 4900 2900
Life Sciences
Dr. Reddy's Technographics
Dr. Reddy's Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dr. Reddy's and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 27811 Dr. Reddy's employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dr. Reddy's has purchased the following applications: SAP S/4 HANA for ERP Financial in 2020, SAP HCM (HR) for Core HR in 2018, Tableau for Analytics and BI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dr. Reddy's is running and its propensity to invest more and deepen its relationship with SAP , Systems Alliance , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dr. Reddy's revenues, which have grown to $3.69 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dr. Reddy's intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dr. Reddy's Tech Stack and Enterprise Applications
Dr. Reddy's ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, Dr. Reddy's implemented SAP S/4 HANA as its ERP Financial platform, initiating an enterprise-wide program to converge core financial processes on a single SAP S/4 HANA instance. The program was positioned alongside a parallel migration of mobile capabilities from an on-premise SAP Mobile Platform environment to SAP Cloud Platform Mobile Services, with an explicit plan to transition from ECC to SAP S/4 HANA during the rollout.
The SAP S/4 HANA deployment prioritized ERP Financial capabilities, aligning core finance functionality such as general ledger consolidation, accounts payable and receivable workflows, asset accounting, and financial close orchestration to standard S/4 HANA configuration patterns. The implementation leveraged S/4 HANA native finance constructs and process automation to support statutory reporting and centralized financial master data, while preserving extensibility to support Dr. Reddy's generics, biologics and proprietary products businesses.
Integration design centered on seamless interoperability between SAP S/4 HANA and SAP Cloud Platform Mobile Services, ensuring mobile workflows and the preventive maintenance offline application could exchange master and transactional finance and asset data to enable the Intelligent Enterprise. The program explicitly migrated mobile applications from the on-premise SMP environment to cloud mobile services to improve availability and sync performance, and planned staged coexistence with ECC during the technical cutover to SAP S/4 HANA.
Governance and rollout emphasized operational resiliency, security and cost control, with objectives to reduce maintenance overhead and improve global availability for field users. Reported outcomes from the mobility migration included a reduction in infrastructure support cost of 35 percent and a 40 percent improvement in performance, alongside improved compliance and enterprise security from the cloud mobile services transition.
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Dr. Reddy's HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM (HR) | Core HR | HCM | n/a | 2018 | 2019 |
In 2018 Dr. Reddy's implemented SAP HCM (HR) as its Core HR platform to centralize and standardize HR operations across the enterprise. The HRIT and People Analytics organization took custodianship of SAP HCM covering digitalization efforts for more than 21,000 employees across 25+ geographies, establishing the platform as the system of record for employee master data and life cycle events.
The SAP HCM (HR) deployment encompassed recruitment and on-boarding, performance management, compensation administration, employee service delivery, and people analytics capabilities. A new-age recruitment and on-boarding platform was designed and executed for India and NAG geographies to support 3,500+ hires annually, while a digital performance management system was implemented for 14,000+ employees with a goal library of standard KRAs and KPIs for approximately 400 unique roles. A global compensation digital platform was enabled for roughly 16,000 employees, and an automated People Dashboard was introduced to provide business unit and geography-level workforce insights.
Operational integrations and coverage were focused on enterprise HR processes and acquired workforce assimilation, with approximately 2,000 employees from an acquisition integrated into the HR digital platforms. The rollout included HR service automation such as a chat-bot addressing policy queries for about 18,000 employees in India, and automation of 10+ employee life cycle related processes within SAP HCM. Functional areas impacted included talent acquisition, talent management, compensation, HR service delivery, and people analytics supporting business leaders and HR partners.
Governance was centralized under the HRIT and People Analytics leadership, with standardized process libraries, role-based goal definitions, and analytics-driven dashboards to support workforce planning and budgeting. The program combined configuration of SAP HCM modules with process digitalization and governance artifacts, enabling consistent HR workflows across sites and supporting integration of newly acquired headcount into the Core HR platform. SAP HCM (HR) therefore served as the foundational Core HR system for HR operations, people analytics, and workforce governance.
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Performance and Goal Management | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2011 | 2011 |
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Dr. Reddy's Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tableau Software | Legacy | Tableau | Analytics and BI | Analytics and BI | n/a | 2018 | 2019 |
In 2018, Dr. Reddy's implemented Tableau as part of its Analytics and BI portfolio, provisioning the Tableau application across its enterprise support footprint. The deployment was supported operationally by the IT Service Desk in Hyderabad and included remote support across 36 global locations using Skype, MS Teams and RDP.
Configuration focused on core Analytics and BI capabilities, including workbook publishing, dashboard visualization, scheduled extract refresh and server-side content administration, with role-based content access and content governance applied to control distribution. Tableau served as the primary visualization layer within an application portfolio that also encompassed Ihub 2.0, access.mydrreddys.com, iLearn, Kronos and SAP Server, positioning Tableau for consumption by business users and IT support workflows.
Operational integration with existing IT operational controls was enforced through ticket-driven incident and problem management using HPSM and Symphony Summit, with technicians monitoring tickets, recognizing high priority incidents and escalating per SLA. User account processes and access provisioning were managed through Active Directory and Office 365 administration workflows, while connectivity and data transfer relied on VPN and SFTP mechanisms as part of remote support practices.
Governance emphasized SLA adherence, documented escalation paths for VIP issues, and formal handoffs to next tier support for unresolved incidents, with service desk engineers responsible for closure and client satisfaction tracking. This implementation narrative reflects an enterprise-focused Tableau rollout within Dr. Reddy's Analytics and BI environment, instrumented through ticketing workflows and centralized IT operations.
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Dr. Reddy's Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Dr. Reddy's Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2019 | 2019 |
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Dr. Reddy's CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Dr. Reddy's ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Dr. Reddy's SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Configure Price Quote (CPQ) | SPM |
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2021 | 2021 |
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Dr. Reddy's PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Dr. Reddy's IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Dr. Reddy's
| First Name | Last Name | Title | Function | Department | Phone | |
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Compensation & HRIS Associate | Manager | HR | |
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Senior Director, Human Resources and Talent Acquisition | Director | HR | |
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Director, Human Resources | Director | HR | |
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Manager, Finance & Commercial Operations | Manager | Finance | |
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Chief People Officer, Vice President Human Resources | CXO | HR | |
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Assistant Manager, Finance & Contracts | Manager | Finance | |
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Apps Being Evaluated by Dr. Reddy's Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Dr. Reddy's IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Dr. Reddy's digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Dr. Reddy's Technographics
Dr. Reddy's is a Life Sciences organization based in India,
with around 27811 employees and annual revenues of $3.69 billion.
Dr. Reddy's operates a diverse technology stack with applications such as
SAP S/4 HANA, SAP HCM (HR) and Tableau,
covering areas like ERP Financial, Core HR and Analytics and BI.
Dr. Reddy's has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Tableau Software.
Dr. Reddy's recently adopted applications including
Adobe Connect in 2021, DocuSign eSignature in 2021 and Salesforce Service Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Dr. Reddy's’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Dr. Reddy's’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Dr. Reddy's technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.