Eneco
Eneco Technographics
Eneco Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Eneco and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3119 Eneco employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Eneco has purchased the following applications: SAP S/4 HANA for ERP Financial in 2019, SAP SuccessFactors Employee Central for Core HR in 2020, UiPath Process Mining for Process Mining in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Eneco is running and its propensity to invest more and deepen its relationship with SAP , Zellis , Cegid or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Eneco revenues, which have grown to $14.16 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Eneco intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Eneco Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP Financial Management | n/a | 2019 | 2019 |
In 2019, Eneco implemented SAP S/4 HANA as its ERP Financial system. The deployment targeted Group Control and corporate Finance to standardize monthly reporting, the Planning & Control cycle and group-level internal controls across the Eneco organization.
SAP S/4 HANA was configured to support core financial modules including general ledger, accounts payable, accounts receivable, asset accounting and controlling functions to enable consolidated financial close and operational cost analysis. The implementation explicitly pairs SAP S/4 HANA with SAP Analytics Cloud for a redesigned reporting layer, with all reports being rebuilt to modern standards to provide expanded insight for the Board of Management and the supervisory board.
Operational coverage centered on Group Control in Rotterdam and extended to Business Unit controllers, staff functions such as corporate strategy and treasury, and finance teams responsible for IT and other overhead. Integrations emphasized finance-to-reporting workflows between SAP S/4 HANA and SAP Analytics Cloud, and the solution was used to collect standardized inputs from business units to feed the monthly management packs and ad hoc analyses.
Governance and process changes were driven by Group Control, which led report design, the Planning & Control cycle and the implementation of In Control requirements for internal controls. Corporate Controller responsibilities were explicitly aligned with the new SAP S/4 HANA and SAP Analytics Cloud environment, centering on template and model design, monthly Board reporting and the production of actionable financial analyses for decision makers.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2020 | 2020 |
In 2020 Eneco implemented SAP SuccessFactors Employee Central as its Core HR system. The initiative targeted Eneco Netherlands and established a centralized employee data model to standardize core HR processes across HR and payroll functions. The program ran from Nov 2020 to Apr 2021 and was managed by an NGA Project lead who had responsibility for payroll implementation.
SAP SuccessFactors Employee Central was configured to deliver core HR capabilities including employee master data, organizational management, position management, role based access control and standard Core HR workflows such as hire to retire and absence management. Configuration work prioritized data model alignment and security roles to ensure consistent HR records feeding downstream payroll processes.
The project included an explicit integration between SuccessFactors Employee Central and NGA payroll, described in project notes as SuccessFactors EC to NGA payroll integration on SAP, to transmit payroll relevant employee records for payroll calculation. Governance and program ownership rested with the NGA Project lead for Eneco Netherlands who coordinated integration testing, payroll interface validation and the six month deployment activities.
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Payroll | HCM |
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2014 | 2014 |
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Payroll | HCM |
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2016 | 2016 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Workforce Analytics | HCM |
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2020 | 2020 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UiPath | Legacy | UiPath Process Mining | Process Mining | Analytics and BI | n/a | 2018 | 2018 |
In 2018 Eneco implemented UiPath Process Mining as a Process Mining solution to analyze onboarding, smart meter delivery and maintenance workflows. The engagement targeted operational improvements in customer contact handling and field service, with explicit goals to reduce unnecessary customer phone calls by 1% and to increase First Time Right by 1%.
The implementation used the ProcessGold Platform alongside UiPath Process Mining capabilities to perform event log ingestion, process variant analysis and bottleneck identification. Configuration focused on sequence and timestamp analysis to surface rework loops and handoff points, employing standard process mining techniques such as variant clustering and throughput diagnostics to prioritize remediation opportunities.
Operational scope covered onboarding and the delivery process for smart meters, plus maintenance processes that intersect with customer service and field operations. The effort directly impacted contact center workflows and field maintenance teams, enabling analysts to trace case lifecycles from initiation through closure and to identify sources of repeat calls and failed first time resolutions.
Results reported from the ProcessGold analysis indicated a feasible reduction in customer phone calls between a minimum of 2.8 percent and a maximum of 25.1 percent, exceeding the original 1 percent target, and a potential First Time Right improvement up to 7.7 percent. Eneco is progressing from diagnostic discovery to iterative process improvement based on the UiPath Process Mining insights, embedding continuous monitoring of identified variants and remediation paths.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2022 | 2022 |
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Digital Signing | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2011 | 2011 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2023 | 2023 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2017 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Eneco
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Eneco Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Eneco IT executives and key decision makers. This section highlights Eneco's latest recorded technology evaluations, including Microsoft Dynamics CRM for CRM on 2026-03-17, Sprinklr Community for Community Management on 2025-05-22, and Oracle E-Business Suite for ERP Financial on 2025-05-06. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Eneco digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Eneco Technographics
Eneco is a Utilities organization based in Netherlands,
with around 3119 employees and annual revenues of $14.16 billion.
Eneco operates a diverse technology stack with applications such as
SAP S/4 HANA, SAP SuccessFactors Employee Central and UiPath Process Mining,
covering areas like ERP Financial, Core HR and Process Mining.
Eneco has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and UiPath.
Eneco recently adopted applications including
Microsoft Dynamics 365 Marketing in 2023, Blue Billywig Platform in 2022 and Microsoft Azure Monitor in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Eneco’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Eneco’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Eneco technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.