Clermont, 34714, FL,
United States
Exploria Resorts Technographics
Exploria Resorts Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Exploria Resorts and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Exploria Resorts employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Exploria Resorts has purchased the following applications: Paycor Recruiting for Recruiting in 2021, Sojern for Guest Management in 2021, Ruby Live Chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Exploria Resorts is running and its propensity to invest more and deepen its relationship with Paycor , Sojern , Ruby or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Exploria Resorts revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Exploria Resorts intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Exploria Resorts Tech Stack and Enterprise Applications
Exploria Resorts HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paycor | Legacy | Paycor Recruiting | Recruiting | HCM | n/a | 2021 | 2021 |
In 2021, Exploria Resorts implemented Paycor Recruiting. The Paycor Recruiting application is embedded on the Clermont, Florida career site and serves the company's Recruiting business function for property-level hiring at the resort.
Deployment follows a cloud-hosted SaaS approach with career site integration, enabling job posting directly from the Paycor Recruiting interface and capture of candidate applications via the website. The implementation configures core applicant tracking workflows, requisition creation, candidate screening, interview scheduling, and offer initiation aligned to hospitality hiring for front-line, operations, and guest-facing roles.
Operational ownership is centralized with property HR and hiring managers, and governance emphasizes standardized requisition templates and centralized candidate data capture to streamline approvals and maintain consistent hiring workflows. Paycor Recruiting is the system of record for Recruiting activity on the Exploria Resorts Clermont site, supporting day-to-day talent acquisition for the resort.
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Exploria Resorts ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sojern | Legacy | Sojern | Guest Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Exploria Resorts implemented Sojern as a Guest Management application on its website. The deployment instrumented the property web experience with Sojern tags to capture on-site guest behavior, enable audience segment creation, and support campaign delivery tied to direct bookings, aligning Exploria Resorts Sojern Guest Management with marketing and reservations functions.
Configuration emphasized consent-aware tracking, centralized tag management, and setup of behavioral segments and personalization rules, reflecting common Guest Management capabilities such as onsite behavioral analytics, audience targeting, and campaign orchestration. Operational scope was website-centric on the Clermont Florida Summer Bay Orlando pages, impacting marketing and direct booking operations, with governance built around controlled tag and content change processes to manage visitor data and campaign activation.
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Exploria Resorts AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Exploria Resorts implemented Ruby Live Chat on its public website at the Summer Bay Orlando property. Ruby Live Chat serves as their Chatbots and Conversational AI capability to handle guest messaging and online inquiries directly from the site.
The deployment is a web-embedded chat widget paired with an agent console, configured to support live agent handling, conversational workflows, message routing, canned responses and chat transcript capture consistent with Chatbots and Conversational AI functional patterns. Operational scope focuses on front desk and guest services workflows for the resort, with governance centered on chat handling procedures and transcript retention to support follow up and operational continuity.
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Exploria Resorts Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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Exploria Resorts Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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Exploria Resorts CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2020 | 2020 |
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CRM | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Exploria Resorts ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Exploria Resorts IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Exploria Resorts
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Exploria Resorts Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||