Free2move
45 Rue de la Chau. d'Antin,
Paris, 75009,
France
Paris, 75009,
France
33 6 31 11 93 49
Professional Services
Free2move Technographics
Free2move Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Free2move and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Free2move employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Free2move has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2016, BambooHR for Core HR in 2020, Zendesk Chat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Free2move is running and its propensity to invest more and deepen its relationship with Microsoft , BambooHR , Teamtailor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Free2move revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Free2move intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Free2move Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management | n/a | 2016 | 2016 |
In 2016 Free2move implemented Microsoft Dynamics 365 for Finance and Operations to support its electric car rental business. The Microsoft Dynamics 365 for Finance and Operations deployment targeted ERP Financial capabilities to centralize transactional accounting, invoicing and revenue posting for rental contracts within the Groupe PSA organization.
The implementation was configured to deliver core finance modules including general ledger, accounts payable, accounts receivable and fixed assets, alongside rental and lease operational workflows to manage contract billing and fleet transactional flows. Inventory and procurement controls were aligned to support parts purchasing and fleet maintenance processes, and financial close and invoicing procedures were standardized across finance and rental operations.
Governance emphasized alignment of chart of accounts and month end close processes, with role based user profiles for accounting, billing and operations teams to enforce controls and segregation of duties. The vendor for the project was Microsoft and the project used the full Microsoft Dynamics 365 for Finance and Operations application to bring ERP Financial discipline to Free2move business functions.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BambooHR | Legacy | BambooHR | Core HR | HCM | n/a | 2020 | 2020 |
In 2020, Free2move implemented BambooHR as its Core HR application. The deployment centralized employee master data, contract templates, and onboarding and offboarding workflows for the Paris HR organization supporting about 250 employees.
BambooHR was configured to support core human resources capabilities including contract drafting for executives, supervisors and non-executives, generation of promises of employment, structured administrative onboarding and offboarding tasks, and absence and leave tracking. The implementation covered recruitment workflows for apprentices and work-study candidates, and maintenance of staff monitoring tables and the single staff register.
Operational processes captured in the system included payroll data elements such as absences, bonuses, transport allowances and meal vouchers, plus administrative filings and occupational medicine coordination. BambooHR was implemented alongside Humanforce as part of the HRIS footprint, with configuration focused on centralizing employee records and operational HR case handling for hires and exits.
Governance and workflow responsibilities were retained with the HR team in Paris, with HR staff acting as the privileged contact for employees and owning contract creation, onboarding checklists, access provisioning and ongoing personnel record updates. The implementation emphasized process handoffs between recruitment, payroll administration and occupational health, and consolidated routine HR administration into BambooHR as the Core HR system.
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Free2move implemented Zendesk Chat to provide real-time support via their public website. The deployment used the Zendesk Zopim chat widget embedded on site to capture live customer inquiries, aligning the program with the Chatbots and Conversational AI application category. Free2move positioned Zendesk Chat as a primary channel for customer service inquiries.
Configuration focused on standard Zendesk Chat capabilities, including a web chat widget, pre-chat forms to capture contact context, agent console access for chat handling, and canned responses to accelerate replies. The implementation included chat routing rules to distribute conversations to staffed support queues and in-product reporting for activity monitoring. Zendesk Chat was configured for availability windows and basic escalation workflows to hand off complex issues to specialist teams.
Operational scope covered the customer support function within Free2move's France operations, with the chat widget active on the corporate website for consumer-facing engagement. Governance centered on chat handling procedures, agent scripting, and monitoring through in-product analytics to maintain consistent response behaviors.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Online Meeting Scheduling | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2017 | 2017 |
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Customer Engagement, Customer Loyalty | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2019 | 2019 |
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Sales Engagement | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Free2move
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Free2move Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Free2move Technographics
Free2move is a Professional Services organization based in France,
with around 250 employees and annual revenues of $40.0 million.
Free2move operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, BambooHR and Zendesk Chat,
covering areas like ERP Financial, Core HR and Chatbots and Conversational AI.
Free2move has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, BambooHR and Zendesk.
Free2move recently adopted applications including
BambooHR in 2020, Teamtailor ATS in 2020 and Zendesk Chat in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Free2move’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Free2move’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Free2move technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.