Genpact
Canon's, Court 22 Victoria Street,
Hamilton, x,
Bermuda
Hamilton, x,
Bermuda
1 441-298-3300
Professional Services
Genpact Technographics
Genpact Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Genpact and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 146000 Genpact employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Genpact has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2010, UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) for Absence and Leave Management in 2012, Oracle Lease and Finance Management for Lease Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Genpact is running and its propensity to invest more and deepen its relationship with Oracle , SAP , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Genpact revenues, which have grown to $4.77 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Genpact intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Genpact Tech Stack and Enterprise Applications
Genpact ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010, Genpact implemented Oracle NetSuite ERP to support core ERP Financial operations. Oracle NetSuite ERP was provisioned as a cloud-native financial management platform to standardize accounting, billing, and financial reporting across Genpact's finance organization.
The implementation concentrated on standard financial modules and workflows common to ERP Financial deployments, including general ledger configuration, accounts payable, accounts receivable, fixed asset accounting, revenue management, and consolidated financial reporting. Configuration emphasized multi-subsidiary and multicurrency support, a centralized chart of accounts, and role based access controls to align with shared services finance processes.
Operational scope focused on corporate finance and shared services functions within Genpact, with governance structured around centralized financial controls and automated approval workflows to streamline month end close and transaction processing. The deployment leveraged cloud SaaS architecture and modular configuration to enable standardized accounting operations and scalable finance orchestration with Oracle NetSuite ERP.
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ERP Financial | ERP |
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2019 | 2019 |
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Expense Management | ERP |
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2015 | 2015 |
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Genpact HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) | Absence and Leave Management | HCM | n/a | 2012 | 2012 |
In 2012, Genpact implemented UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) for Absence and Leave Management. The deployment targeted time and absence processes across multiple countries, initially supporting nearly 43,000 employees and with a stated plan to roll the solution out to an additional 10 countries in Asia and Europe.
UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) was configured to operate alongside Kronos time and attendance capabilities, including physical Kronos time clocks used in the Philippines and the United States. Functional coverage included absence management workflows, time and attendance capture, and centralized scheduling inputs, enabling standardized employee time management processes across sites.
The implementation integrated directly with Genpact’s Oracle HR and payroll system to synchronize employee master data and to feed absence and time records into payroll and HR workflows. Operational coverage spanned India, the Philippines, and the U.S., supporting multi country payroll and compliance workloads while maintaining local relevance in configuration.
Governance focused on standardizing time and absence policies and operational processes to control labor costs, minimize compliance risk, and improve workforce productivity. The program emphasized global scalability and a staged rollout model, moving from initial country deployments to a broader multi country expansion as described in the implementation notes.
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Benefits Administration, Pension Administration | HCM |
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2023 | 2023 |
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Candidate Relationship Management | HCM |
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2015 | 2015 |
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Candidate Relationship Management | HCM |
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2020 | 2020 |
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Compensation Management | HCM |
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2015 | 2015 |
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Core HR | HCM |
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2014 | 2018 |
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Core HR | HCM |
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2015 | 2018 |
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Core HR | HCM |
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2015 | 2016 |
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Core HR | HCM |
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2023 | 2023 |
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Learning and Development | HCM |
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2018 | 2018 |
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Onboarding | HCM |
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2013 | 2013 |
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Payroll | HCM |
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2015 | 2015 |
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Recruiting Chatbot | HCM |
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2022 | 2022 |
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2018 |
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Skills Intelligence | HCM |
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2023 | 2023 |
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Talent Sourcing | HCM |
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2015 | 2015 |
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Talent Sourcing | HCM |
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2015 | 2015 |
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Time and Attendance | HCM |
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2012 | 2012 |
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Workforce Management | HCM |
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2012 | 2012 |
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Genpact ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Lease and Finance Management | Lease Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Genpact implemented Oracle Lease and Finance Management as its Lease Management solution to address leasing and finance operations. The rollout focused on a web application implementation of the OLFM leasing and finance module, with Oracle Lease and Finance Management serving as the primary application for lease accounting and contract lifecycle processes.
The implementation work centered on design and development of the web application using Oracle Application Development Framework ADF. The project delivered OLFM-specific object development, technical design artifacts, and application configuration aligned to leasing workflows, with the technical onsite lead accountable for requirement gathering, technical design, and development of the OLFM objects.
Architecture and deployment emphasized a browser-based ADF front end and a middleware layer, with the onsite middleware lead responsible for all middleware related deliverables and for ensuring transactional orchestration and connectivity to broader finance workflows. Operational coverage targeted leasing and finance business functions, embedding OLFM into Genpact operational processes and supporting lease processing, contract management, and finance workflow orchestration.
Governance was driven by the technical onsite lead who coordinated requirements and technical design across teams to instrument OLFM objects and middleware components, establishing development ownership and delivery controls for the Lease Management deployment. The narrative reflects an implementation focused on ADF application development, middleware delivery, and functional alignment to leasing and finance operations.
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Genpact AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Generative AI Platforms | AI Development |
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2023 | 2023 |
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Genpact AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Genpact Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Data Warehouse | Analytics and BI |
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2019 | 2019 |
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Data Warehouse | Analytics and BI |
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2019 | 2019 |
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Genpact Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2017 | 2017 |
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Genpact Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Event Management | Collaboration |
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2016 | 2016 |
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Genpact Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2023 | 2023 |
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Web Content Management | Content Management |
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2015 | 2015 |
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Web Content Management | Content Management |
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2012 | 2012 |
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Genpact CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Account Based Marketing | CRM |
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2013 | 2013 |
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Account Based Marketing | CRM |
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2016 | 2016 |
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Account Based Marketing, Sales Engagement | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2011 | 2011 |
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Digital Advertising Platform | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics, Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Automation, Sales Engagement | CRM |
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2015 | 2015 |
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Genpact EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2017 | 2018 |
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EPM | EPM |
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2017 | 2018 |
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EPM | EPM |
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2015 | 2015 |
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Financial Consolidation and Close | EPM |
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2017 | 2017 |
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Financial Consolidation and Close | EPM |
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2017 | 2017 |
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Genpact IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management | IT Asset Management |
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2020 | 2020 |
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Genpact ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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Genpact TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Risk Management | TRM |
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2019 | 2019 |
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Treasury Management | TRM |
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2012 | 2012 |
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Genpact PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management, iPaaS (Integration Platform as a Service) | PaaS |
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2015 | 2015 |
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Genpact IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Genpact CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Genpact
| First Name | Last Name | Title | Function | Department | Phone | |
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VP - IT Global Enterprise Applications Leader | VP | IT | |
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SVP- IT and Infrastructure and Risk | VP | IT | |
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Vice President, Communications | VP | Marketing | |
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President and Chief Executive Officer | CXO | Finance | |
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Vice President & CIO | VP | IT | |
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VP Order to Cash | VP | Supply Chain | |
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SVP & Business Leader, Capital Markets & IT Services | VP | IT | |
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CFO | CXO | Finance | |
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Assistant Vice President | VP | Operations | |
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Vice President, Banking & Financial Services | VP | Finance | |
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VP, IT Managed Services, Global End User Computing Leader | VP | IT | |
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AVP, Banking and Financial Services - IT | VP | Finance | |
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Vice President | Global Head - Banking & Financial Services IT Practice & Consulting | VP | IT | |
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SVP, CFO Services & Consulting | VP | Finance | |
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Vice President- Procurement and Supply Chain Services | VP | Supply Chain | |
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Vice President - Sourcing and Procurement Practice Leader | VP | Procurement | |
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VP HR, Americas | VP | HR | |
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Vice President Human Resources | VP | HR | |
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VP -Global Head of HR | VP | HR | |
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Vice President Global Executive Talent Acquisition Leader | VP | HR | |
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Senior Executive Recruiter | Director | HR | |
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VP, Global Indirect Strategic Sourcing, Contingent Labor | VP | Procurement | |
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Global Executive Talent Acquisition | CXO | HR | |
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Global Executive Talent Acquisition | CXO | HR | |
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Employee Relations Manager | Manager | HR | |
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AVP - Human Resources | VP | HR | |
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AVP Human Resources | VP | HR | |
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AVP and Operating Leader, Malaysia | VP | Operations | |
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Human Resources Executive | CXO | HR | |
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Program Manager- Financial Services | Manager | Finance | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce AR Application Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator&devoloper | Manager | Marketing | |
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Senior Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Apps Being Evaluated by Genpact Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Genpact IT executives and key decision makers. This section highlights Genpact's latest recorded technology evaluations, including Aico Financial Close Automation Platform for Financial Consolidation and Close on 2025-01-18. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Genpact digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-01-18 | Genpact | Evaluated | Aico Group | Aico Financial Close Automation Platform | Financial Consolidation and Close | EPM |
FAQ - APPS RUN THE WORLD Genpact Technographics
Genpact is a Professional Services organization based in Bermuda,
with around 146000 employees and annual revenues of $4.77 billion.
Genpact operates a diverse technology stack with applications such as
Oracle NetSuite ERP, UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) and Oracle Lease and Finance Management,
covering areas like ERP Financial, Absence and Leave Management and Lease Management.
Genpact has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and UKG.
Genpact recently adopted applications including
FIS Relius in 2023, TechnoLogica HerMes in 2023 and Udemy Skills Intelligence Platform in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Genpact’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Genpact’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Genpact technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.