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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Grafton Group Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SoftCo Legacy SoftCo eBilling AR Automation ERP Financial Management n/a 2013 2014
Grafton Group implemented SoftCo eBilling in 2013 to centralize AR Automation for customer billing and supplier invoice processing across its European operations. The deployment targeted billing and accounts receivable functions within the group, using SoftCo eBilling as the primary portal for customer document delivery and statement issuance, and extending supplier invoice automation into finance and procurement workflows. The SoftCo eBilling implementation included automation of supplier invoice processing and the issuing of customer invoices and statements through the SoftCo portal, aligning document generation, electronic delivery, and dispute routing within a single application. Configuration focused on electronic document delivery, statement batching and portal-hosted customer access, with process automation applied to reduce manual billing tasks and speed customer communications. Integrations were explicitly implemented with electronic proofs of delivery and the group’s ERP systems, enabling invoice issuance that referenced POD data and synchronizing invoice and payment status back to the ERPs. Operational coverage included finance, accounts receivable and billing teams across multiple European sites, using SoftCo eBilling as the hub for invoice distribution and electronic receipting. Governance emphasized standardized billing workflows and centralized document delivery through the SoftCo portal, with process changes to accommodate e-billing and electronic POD reconciliation. Outcomes reported included major reductions in billing costs and shorter debtor days across Grafton Group’s European operations, reflecting the combined effect of AR Automation, portal-based customer delivery and ERP integrated invoice processing.
ERP Financial ERP Financial Management 2019 2021
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
The Access Group Legacy Access PeopleXD (formerly CoreHR) Core HR HCM n/a 2013 2013
In 2013 Grafton Group selected Access PeopleXD as its Core HR platform following a formal vendor review, initiating a move to a single cloud-based HR and payroll platform. The decision addressed a fragmented environment where payroll, timesheet and workforce functions were managed across multiple non-integrated systems and required consolidation across the group and its subsidiaries. Implementation centered on a cloud deployment of Access PeopleXD, with configuration focused on Workforce Management capabilities including rostering, high-volume timesheet processing and onboarding automation, together with the Analytics module for real-time reporting. Grafton also adopted complementary Access products such as Access Learning and Access Volcanic to extend talent and learning management, and the platform’s scheduled biannual product updates were used to incrementally expand functionality. Rollout was executed with centralized program governance, led by a single project manager and supported by specialised product teams from Access People and Grafton’s HR stakeholders, with the first live site at Selco in July 2014. The deployment covered multiple operating companies and cross-border HR processes across four countries, and was structured to allow devolved HR administration so individual business units retained configurable autonomy while operating on the same core platform. Operational impacts noted after the Access PeopleXD implementation include centralized and automated rosters for unified workforce visibility, onboarding efficiency for high turnover units, and Analytics-driven decision making such as bonus calculations. Reported adoption rates reached 69% on desktop and 28% on mobile, and Grafton cited improvements in employee retention and GDPR compliance as direct outcomes of running Access PeopleXD as the group Core HR system.
Payroll HCM 2013 2013
Time and Attendance HCM 2013 2013
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2019 2019
In 2019, Grafton Group implemented Microsoft 365 to provide enterprise Collaboration across its organization. The implementation positioned Microsoft 365 to support corporate communications, document management, and collaboration workflows for Grafton Group Microsoft 365 Collaboration business functions. The Microsoft 365 rollout encompassed core Collaboration services including Exchange Online for email and calendaring, Microsoft Teams for real-time chat, meetings and channel collaboration, SharePoint Online for intranet and document libraries, and OneDrive for Business for personal file storage. Configuration work included tenant provisioning, license management, mailbox and Teams provisioning, SharePoint site architecture, and policy configuration aligned to collaboration and content lifecycle needs. Identity and access were managed through Azure Active Directory for single sign-on and centralized access controls, consistent with Microsoft 365 deployment patterns. The operational scope targeted corporate functions such as IT, HR and finance, and the corporate website references the use of Microsoft 365. Governance practices established centralized administration roles, Teams lifecycle and provisioning controls, and compliance settings such as retention and basic data protection controls common in Collaboration deployments. These measures supported ongoing operational management of Microsoft 365 across Grafton Group without specifying external implementation partners.
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2011 2011
Web Content Management Content Management 2020 2020
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2009 2009
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2014 2014
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
Managed Services Provider (MSP)
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Hybrid & Public Cloud MSP, Infrastructure & Network MSP, Security MSP Managed Services Provider (MSP) 2017 2017
IT Decision Makers and Key Stakeholders at Grafton Group
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Grafton Group Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Grafton Group Technographics

Grafton Group is a Distribution organization based in Ireland, with around 10000 employees and annual revenues of $3.00 billion.

Grafton Group operates a diverse technology stack with applications such as SoftCo eBilling, Access PeopleXD (formerly CoreHR) and Microsoft 365, covering areas like AR Automation, Core HR and Collaboration.

Grafton Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SoftCo, The Access Group and Microsoft.

Grafton Group recently adopted applications including Umbraco CMS in 2020, Microsoft Azure Cloud Services in 2020 and Cloudflare CDN in 2020, highlighting its ongoing modernization strategy.

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Our research team continuously updates Grafton Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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