AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Parx Casino Tech Stack and Enterprise Applications

HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Avature Legacy Avature ATS Applicant Tracking System HCM n/a 2016 2016
In 2016 Parx Casino deployed Avature ATS and integrated the Avature ATS instance directly into its public careers site, establishing the application as the company Applicant Tracking System. The implementation places Avature ATS on the career portal to capture external candidate flows and centralize application intake for Parx Casino talent acquisition. The Avature ATS implementation covers standard Applicant Tracking System capabilities, including career site integration, candidate profile management, resume parsing and application capture, configurable screening and requisition workflows, interview scheduling support, and offer management workflows. Configuration emphasizes pipeline configuration and workflow automation consistent with enterprise recruiting processes, enabling recruiters and hiring managers to manage candidate stages within Avature ATS. Operational ownership is described within HR and talent acquisition functions, with the Avature ATS instance serving recruiters, hiring managers, and external applicants through the website. Deployment is implemented as a hosted career site integration, and governance focuses on role based access controls, recruiter workflow orchestration, and configurable requisition approval paths to align hiring workflows with Parx Casino recruiting policies.
Core HR HCM 2011 2011
Learning and Development HCM 2016 2016
Payroll HCM 2011 2011
Recruiting, Applicant Tracking System HCM 2019 2019
Workforce Management HCM 2011 2011
Workforce Management HCM 2011 2011
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2018 2018
In 2018, Parx Casino implemented Cisco Webex Meetings. The deployment leverages Cisco Webex Meetings to deliver Audio Video and Web Conferencing functionality and is embedded on the Parx Casino website to provide external attendee access for guest-facing sessions and event coordination. The implementation uses the cloud-hosted Cisco Webex Meetings platform, configured for browser and native client access, meeting scheduling, HD video and audio, screen sharing, meeting recording, and guest join workflows. Configuration emphasis aligns with standard Audio Video and Web Conferencing capabilities, enabling real-time collaboration, virtual event staging, and recorded session playback for operational needs. Operational coverage spans external customer engagement via the public website and internal collaboration across corporate and property operations, with centralized administration for user provisioning, meeting policy enforcement, and role-based access controls. Governance focuses on meeting orchestration and access management, and the architecture is consistent with a SaaS conferencing model integrated into customer-facing workflows on the Parx Casino site.
Collaboration Collaboration 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Quality Unit Legacy LiveAgent Customer Support CRM n/a 2019 2019
In 2019 Parx Casino deployed LiveAgent for Customer Support on its website, instrumenting web-based guest support for gaming patrons and hospitality visitors. LiveAgent was embedded into the public site to capture real-time chat interactions and asynchronous inquiries, centralizing front-line communication into a single Customer Support channel. The LiveAgent implementation was configured to operate as a combined live chat and ticketing environment, using web chat widgets, contact forms, and a centralized ticket queue to manage inquiries. Configuration work emphasized routing rules, canned responses, ticket status workflows, and agent dashboards to support guest services and player support workflows typical of Customer Support platforms. LiveAgent was used to preserve conversation history and streamline handoffs between agents and shifts. Operational scope focused on customer-facing functions across Parx Casino hospitality and gaming services delivered through the website, with administrative controls for agent provisioning and role based access to align platform use with internal service procedures. Governance centered on standardizing response templates and ticket workflows to reflect casino service and compliance requirements, while ongoing administration maintained the web widget, agent assignments, and conversational reporting within LiveAgent.
Customer Support CRM 2021 2021
Procurement
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Procurement Procurement 2012 2012
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2018 2018
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2021 2021
Secure Email Gateways (SEGs) CyberSecurity 2021 2021
Web Application Firewalls (WAF) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at Parx Casino

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Parx Casino Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Parx Casino IT executives and key decision makers. This section highlights Parx Casino's latest recorded technology evaluations, including UKG Virtual Roster for Workforce Management on 2025-11-13. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Parx Casino digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Parx Casino Technographics
Parx Casino is a Leisure and Hospitality organization based in United States, with around 3000 employees and annual revenues of $1.35 billion.
Parx Casino operates a diverse technology stack with applications such as Avature ATS, Cisco Webex Meetings and LiveAgent, covering areas like Applicant Tracking System, Audio Video and Web Conferencing and Customer Support.
Parx Casino has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Avature, Cisco Systems and Quality Unit.
Parx Casino recently adopted applications including Microsoft 365 in 2021, FreshDesk Customer Support in 2021 and Cisco IronPort Cloud Email Security in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Parx Casino’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Parx Casino’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Parx Casino technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.