Home Credit Vietnam
20 D. Nguyen Dang Giai, Thao Dien, District 2,
Ho Chi Minh City, 70000,
Vietnam
Ho Chi Minh City, 70000,
Vietnam
84 28 3899 9666
Banking and Financial Services
Home Credit Vietnam Technographics
Home Credit Vietnam Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Home Credit Vietnam and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 Home Credit Vietnam employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Home Credit Vietnam has purchased the following applications: Infor SunSystems for ERP Financial in 2009, Docebo LMS for Learning and Development in 2021, Zendesk Chat for Chatbots and Conversational AI in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Home Credit Vietnam is running and its propensity to invest more and deepen its relationship with Infor , Docebo , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Home Credit Vietnam revenues, which have grown to $650.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Home Credit Vietnam intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Home Credit Vietnam Tech Stack and Enterprise Applications
Home Credit Vietnam ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2009 | 2009 |
In 2009, Home Credit Vietnam implemented Infor SunSystems to centralize core accounting and treasury processing, deploying the Infor SunSystems ERP Financial application to support its Vietnam finance organization. The implementation focused on providing a single financial ledgers environment and standardized chart of accounts to support accounting and treasury business functions across the company.
The deployment configured core financial modules to record bank receipts, payment vouchers, and general journal entries directly into the Sun system, with the general ledger and payments module orchestrating transaction posting and audit trails. Configuration emphasized voucher processing, bank transaction posting, and journal entry workflows, and governance was organized around finance and treasury teams for transaction approval and month end posting controls.
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Home Credit Vietnam HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docebo | Legacy | Docebo LMS | Learning and Development | HCM | n/a | 2021 | 2021 |
In 2021, Home Credit Vietnam deployed Docebo LMS as its Learning and Development platform. The Docebo LMS instance is surfaced on the company website to deliver corporate learning and employee-facing training resources, supporting an organization of approximately 6,000 employees in Vietnam.
The implementation focuses on core Learning and Development capabilities, including a centralized course catalog, content management for SCORM and xAPI packages, learner enrollment and progression tracking, role-based administration, and reporting dashboards. Docebo LMS was configured to enable self-service access and structured learning paths for mandatory and elective programs.
The platform is provisioned to publish learning content via the corporate website and to capture completion records and learner progress through authenticated access, enabling web-based consumption alongside internal distribution channels. Operational coverage is enterprise-wide within Home Credit Vietnam, with platform administration scoped to a centralized L&D team and delegated local administrators for day-to-day management.
Governance established role-based workflows for course approvals, enrollment rules, and compliance tracking, with content curation managed by centralized learning administrators and operational verification handled by line managers. Docebo LMS serves as the Learning and Development backbone to orchestrate training, manage learner lifecycles, and centralize reporting according to standard LMS operational practices.
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Home Credit Vietnam AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
In 2014, Home Credit Vietnam deployed Zendesk Chat. Zendesk Chat, in the Chatbots and Conversational AI category, was embedded on the company website to provide real-time customer messaging and initial conversational routing.
The implementation focused on a web chat widget and an agent-facing workspace to capture inbound customer inquiries, qualify leads, and escalate complex cases to service teams. Operational setup included widget configuration, canned responses, automated routing rules to distribute sessions to online agents, and transcript capture for case referencing. Governance centered on chat routing policies and agent shift assignment to maintain coverage, and rollout was staged across web pages to manage traffic and agent load.
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Home Credit Vietnam Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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Home Credit Vietnam CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Home Credit Vietnam PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Home Credit Vietnam IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Home Credit Vietnam
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of IT Operations | Director | IT | |
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Head of Financial Planning Analysis | Director | Finance | |
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CEO | CXO | Finance | |
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Chief Customer Officer | CXO | Customer Service | |
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Chief Information Officer | CXO | IT | |
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Head of CRM Data & Technology | Director | IT | |
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Head of CRM | Director | Finance | |
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Apps Being Evaluated by Home Credit Vietnam Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Home Credit Vietnam IT executives and key decision makers. This section highlights Home Credit Vietnam's latest recorded technology evaluations, including SAS Marketing Automation for Marketing Automation on 2026-01-14. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Home Credit Vietnam digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-01-14 | Home Credit Vietnam | Evaluated | SAS Institute | SAS Marketing Automation | Marketing Automation | CRM |
FAQ - APPS RUN THE WORLD Home Credit Vietnam Technographics
Home Credit Vietnam is a Banking and Financial Services organization based in Vietnam,
with around 6000 employees and annual revenues of $650.0 million.
Home Credit Vietnam operates a diverse technology stack with applications such as
Infor SunSystems, Docebo LMS and Zendesk Chat,
covering areas like ERP Financial, Learning and Development and Chatbots and Conversational AI.
Home Credit Vietnam has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Docebo and Zendesk.
Home Credit Vietnam recently adopted applications including
Docebo LMS in 2021, Amazon Elastic Load Balancing (ELB) in 2021 and AppsFlyer Marketing Analytics in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Home Credit Vietnam’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Home Credit Vietnam’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Home Credit Vietnam technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.