Inchcape
22a St James’s Square,
London, SW1Y 5LP,
United Kingdom
London, SW1Y 5LP,
United Kingdom
44 20 7546-0022
Automotive
Inchcape Technographics
Inchcape Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Inchcape and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 17588 Inchcape employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Inchcape has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2010, SAP SuccessFactors Compensation for Compensation Management in 2021, Kerridge k8 ERP for Distribution ERP in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Inchcape is running and its propensity to invest more and deepen its relationship with Microsoft , SAP , UNIT4 or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Inchcape revenues, which have grown to $12.04 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Inchcape intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Inchcape Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics NAV | ERP Financial | ERP Financial Management | n/a | 2010 | 2010 |
In 2010 Inchcape implemented Microsoft Dynamics NAV as its ERP Financial platform for Inchcape Automotive following the Eurofleet acquisition and rebrand. The deployment formed part of a wide reaching IT systems overhaul intended to prepare the business for the next phase of development, targeting finance, asset control and operational information across Inchcape Automotive in the UK and supporting group operations in Europe and Asia.
The Microsoft Dynamics NAV implementation concentrated on core financial management capabilities consistent with an ERP Financial deployment, including general ledger, accounts payable, accounts receivable, fixed asset management and financial reporting. Configuration work included harmonizing the chart of accounts, automating transaction workflows and centralizing fiscal controls to improve consistency of financial processes across retail, fleet and automotive service lines.
The technical architecture combined Microsoft Dynamics NAV with Microsoft .NET components, leveraging Microsoft Business Solutions-Navision as the transactional ERP backbone and .NET as the application and integration layer. This integrated Microsoft stack was used to consolidate transactional data, surface operational information for reporting and enable interoperability with dealer and fleet operational systems within the Inchcape Automotive estate.
Governance was executed as part of the corporate IT overhaul, standardizing finance and asset management processes and introducing centralized controls and reporting. According to the source, the Microsoft Dynamics NAV deployment gave Inchcape Automotive greater control of its systems, information and assets, and enabled operational and financial efficiencies while enhancing service to its customers.
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ERP Financial | ERP Financial Management |
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2021 | 2022 |
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Expense Management | ERP Financial Management |
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2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Compensation | Compensation Management | HCM | n/a | 2021 | 2022 |
In 2021, Inchcape implemented SAP SuccessFactors Compensation as part of a broader SAP SuccessFactors program. SAP SuccessFactors Compensation was introduced as the Compensation Management component alongside Employee Central, Recruiting, Onboarding, and Talent modules to centralize pay planning within the HRIS estate.
The implementation focused on configuration and administration of the SAP SuccessFactors Compensation application, including workflow design, business rule creation, and bulk data imports and exports to support merit, bonus, and variable pay processes. Systems administration responsibilities established in the program included ongoing maintenance, ticket management for HRIS, and hands on configuration based on solution design documentation.
Operational coverage extended across global HR teams and regional centers through coordinated activity with GPO centres of excellence, with the role in London providing day to day business support for Recruitment and Onboarding 2.0 and Employee Central workstream activities. The deployment model emphasized collaboration with IT teams, cross departmental stakeholders, and third party vendors to scope, develop, and implement required functionality without reference to specific upstream systems.
Governance incorporated SOX and PCI compliance controls, structured content reviews and knowledge management across GPO centres, and formal UAT coordination for change requests, testing, and deployment of new functionality. Ongoing SaaS upgrade planning and feature enhancement oversight were embedded as part of standard change control and support operations for SAP SuccessFactors Compensation within Inchcape.
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Core HR | HCM |
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2015 | 2015 |
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Core HR | HCM |
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2021 | 2022 |
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HR Service Delivery | HCM |
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2021 | 2022 |
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Learning and Development | HCM |
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2022 | 2022 |
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Learning and Development | HCM |
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2017 | 2017 |
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Learning and Development | HCM |
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2020 | 2020 |
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Onboarding | HCM |
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2021 | 2022 |
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Payroll | HCM |
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2014 | 2014 |
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Payroll | HCM |
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2024 | 2024 |
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Performance and Goal Management | HCM |
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2021 | 2022 |
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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Succession and Leadership Planning | HCM |
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2021 | 2022 |
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Time and Attendance | HCM |
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2014 | 2014 |
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Time and Attendance | HCM |
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2023 | 2024 |
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Workforce Analytics | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2014 | 2014 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kerridge Commercial Systems Limited | Legacy | Kerridge k8 ERP | Distribution ERP | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Inchcape implemented Kerridge k8 ERP as its Distribution ERP solution across its UK retail estate, targeting dealer retail operations. The deployment focused on the dealership network and was project managed into 25 of Inchcape’s 65 UK dealerships, establishing a retail ERP backbone for parts, service and sales operations.
Kerridge k8 ERP was configured to support category-aligned capabilities typical of Distribution ERP, including inventory management, parts and service management, sales order processing, purchasing workflows and financial transaction posting. Configuration work emphasized dealership retail workflows and workshop operations, with the Kerridge k8 ERP configured to unify parts catalog, stock replenishment and order-to-cash processes within dealer sites.
The delivery model used an embedded project manager approach, with Systeam working inside the Inchcape internal delivery team to govern rollout activities and coordinate dealership cutovers. Operational coverage remained within the UK dealership network, and governance centered on coordinator-led rollout phases, local site enablement, and alignment of ERP configuration with retail, service and finance business functions.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2014 | 2014 |
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Analytics and BI | Analytics and BI |
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2015 | 2015 |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Data Warehouse | Analytics and BI |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2017 | 2017 |
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PBX, VoiP and Phone Systems | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2005 | 2005 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2014 | 2014 |
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Call Center | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2017 | 2017 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procure to Pay | Procurement |
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2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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iPaaS (Integration Platform as a Service) | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Inchcape
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Inchcape Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Inchcape Technographics
Inchcape is a Automotive organization based in United Kingdom,
with around 17588 employees and annual revenues of $12.04 billion.
Inchcape operates a diverse technology stack with applications such as
Microsoft Dynamics NAV, SAP SuccessFactors Compensation and Kerridge k8 ERP,
covering areas like ERP Financial, Compensation Management and Distribution ERP.
Inchcape has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, SAP and Kerridge Commercial Systems Limited.
Inchcape recently adopted applications including
SAP SuccessFactors Employee Central Payroll in 2024, SAP SuccessFactors Employee Central Time and Attendance Management in 2023 and Lumen Cloud (ex CenturyLink) in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Inchcape’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Inchcape’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Inchcape technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.