International Flavors & Fragrances
521 West 57th Street,
New York, 10019-2960, NY,
United States
New York, 10019-2960, NY,
United States
1 212-765-5500
Oil, Gas and Chemicals
International Flavors & Fragrances Technographics
International Flavors & Fragrances Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by International Flavors & Fragrances and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 21500 International Flavors & Fragrances employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that International Flavors & Fragrances has purchased the following applications: FIS GETPAID for AR Automation in 2008, SAP SuccessFactors Employee Central for Core HR in 2017, Factana Fogwing EAM for Enterprise Asset Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems International Flavors & Fragrances is running and its propensity to invest more and deepen its relationship with FIS Global , SAP , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing International Flavors & Fragrances revenues, which have grown to $11.48 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for International Flavors & Fragrances intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
International Flavors & Fragrances Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS GETPAID | AR Automation | ERP Financial Management | n/a | 2008 | 2008 |
In 2008 International Flavors & Fragrances deployed FIS GETPAID as its AR Automation platform to centralize collections, credit management, and order hold workflows. FIS GETPAID was used to support core accounts receivable and collections functions across billing and customer service teams, with explicit emphasis on past due account management and international proforma preparation.
The implementation emphasized operational modules for collections workflow orchestration, automated dunning letter dispatch, credit onboarding and scoring using Dun and Bradstreet reports, account setup and daily maintenance, and order hold remediation. Teams ran a top 50 past due accounts report weekly to prioritize collections, and used FIS GETPAID to send collection letters daily, classify credit risk and set credit limits based on financial checks, and prepare proformas for international customers.
Integrations were limited to explicitly stated systems and processes, notably monthly posting of debit and credit transactions into SAP for financial reconciliation. The FIS GETPAID deployment operated collaboratively with Customer Service, Sales Representatives and the Shipping Department, supporting interactive workflows to block or release orders and surface high priority customer issues.
Operational governance was organized around daily account maintenance tasks, weekly prioritized collections reporting, and monthly reconciliations and off-site review meetings with sales managers and customer service to review high dollar past due accounts. Credit limit adjustments were governed by repeated DandB financial reviews and held order status checks, with AR responsibilities including monthly SAP postings and continuous liaison with commercial stakeholders.
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ERP Financial | ERP Financial Management |
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2006 | 2007 |
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Expense Management | ERP Financial Management |
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2012 | 2012 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2017 | 2019 |
In 2017, International Flavors & Fragrances deployed SAP SuccessFactors Employee Central as part of its Core HR environment to centralize employee master data and streamline HR service center operations. The implementation included day one operational monitoring and management of daily interfaces between SAP HR and SAP SuccessFactors Employee Central, as well as outbound connections to benefit vendors and payroll systems, supporting continuity of hires, separations and core transaction processing.
The program established functional capabilities around accurate employee data processing, user account provisioning, and audit reporting. Operational responsibilities included processing SAP HR transactions for new hires and separations, timely creation, extension and delimiting of employee User IDs, and delivery of ad hoc query reports for HR data analytics. The team managed configuration change control through collaboration with the HRIS engineering team for system enhancements, and participated in formal testing and ticket creation workflows.
Operational coverage extended globally, with facilitation of training and ongoing support for HR Business Partners and HR associates worldwide, and a project leadership role for global HR intranet site enhancements. A small central HR Service Center structure was maintained, including management and development of two HRSC associates, daily interface monitoring, and handling of incoming and outgoing HR mail to preserve data integrity across systems.
Governance centered on First Time Right inquiry handling, escalation processes, and quarterly SAP HR Audit Dashboards that identified data inaccuracies and drove root cause analysis with end users. Internal knowledge transfer was codified through creation of HR Service Center training guides to accelerate onboarding and ensure consistent workflow execution across the Core HR footprint.
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Core HR | HCM |
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2002 | 2003 |
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Learning and Development | HCM |
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2016 | 2016 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Workforce Management | HCM |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Factana | Legacy | Factana Fogwing EAM | Enterprise Asset Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, International Flavors & Fragrances implemented Factana Fogwing EAM in an Enterprise Asset Management deployment. The vendor listing positions the deployment to support asset lifecycle and maintenance processes at IFF food and flavor production sites in the Americas, focused on maintenance planning and scheduling for plant engineering and operations teams.
Factana Fogwing EAM was configured to deliver core Enterprise Asset Management capabilities, including an asset register and hierarchy, work order management, preventive maintenance scheduling, and mobile field execution functionality. Configuration efforts emphasized equipment master data, standard maintenance job plans, and automated scheduling workflows to align with maintenance and reliability engineering practices.
Operational scope covered maintenance, reliability engineering, and plant operations across production sites in the Americas, with governance built around role based access for planners, supervisors, and field technicians and standardized work order approval workflows. Rollout appears staged by site with training and phased onboarding to align local SOPs and maintenance processes to the centralized system.
The vendor listing indicates the initiative aimed to improve uptime and maintenance scheduling, while no independent case study with measured outcomes is provided. This entry is based on Factana Fogwing's featured customer listing for IFF, therefore exact modules, configuration details, and timelines are inferred from the vendor material rather than from a public case study.
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Field Service Management | ERP Services and Operations |
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2017 | 2017 |
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Legal Practice Management | ERP Services and Operations |
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2015 | 2015 |
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Legal Practice Management | ERP Services and Operations |
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2015 | 2015 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2011 | 2011 |
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Web Content Management | Content Management |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2011 | 2011 |
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Application Performance Management | ITSM |
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2015 | 2015 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2015 | 2015 |
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Procurement | Procurement |
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2014 | 2014 |
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Supplier Relationship Management | Procurement |
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2014 | 2014 |
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Supplier Relationship Management | Procurement |
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2015 | 2015 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Treasury Management | TRM |
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2008 | 2008 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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Operating System (OS) | PaaS |
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2000 | 2000 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2010 | 2010 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2000 | 2000 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2012 | 2012 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at International Flavors & Fragrances
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by International Flavors & Fragrances Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from International Flavors & Fragrances IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the International Flavors & Fragrances digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD International Flavors & Fragrances Technographics
International Flavors & Fragrances is a Oil, Gas and Chemicals organization based in United States,
with around 21500 employees and annual revenues of $11.48 billion.
International Flavors & Fragrances operates a diverse technology stack with applications such as
FIS GETPAID, SAP SuccessFactors Employee Central and Factana Fogwing EAM,
covering areas like AR Automation, Core HR and Enterprise Asset Management.
International Flavors & Fragrances has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as FIS Global, SAP and Factana.
International Flavors & Fragrances recently adopted applications including
Factana Fogwing EAM in 2021, CodeTwo Email Signatures in 2021 and Hotjar in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of International Flavors & Fragrances’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates International Flavors & Fragrances’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete International Flavors & Fragrances technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.