Intesa Sanpaolo
Piazza San Carlo, 156,
Turin, 10121,
Italy
Turin, 10121,
Italy
39 011 5551
Banking and Financial Services
Intesa Sanpaolo Technographics
Intesa Sanpaolo Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Intesa Sanpaolo and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 93832 Intesa Sanpaolo employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Intesa Sanpaolo has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2009, SAP SuccessFactors Compensation for Compensation Management in 2017, Finastra Misys FusionBanking Loan IQ for Loan Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Intesa Sanpaolo is running and its propensity to invest more and deepen its relationship with SAP , TXT e-Solutions , Docebo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Intesa Sanpaolo revenues, which have grown to $28.86 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Intesa Sanpaolo intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Intesa Sanpaolo Tech Stack and Enterprise Applications
Intesa Sanpaolo ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2009 | 2009 |
In 2009, Intesa Sanpaolo implemented SAP ERP ECC 6.0 to manage HCM and payroll services for the group. The deployment centralized HR and payroll business functions under the ERP Financial category, positioning SAP ERP ECC 6.0 as the transactional backbone for employee data, payroll processing, and HR financial postings across the organization.
The SAP ERP ECC 6.0 implementation delivered HCM SAP ERP Solutions and Payroll Services configured to support personnel administration, time management, payroll calculation, payroll accounting, and statutory reporting. SAP ERP ECC 6.0 was provisioned to orchestrate payroll runs and HR processing for approximately 82,000 employees within the IntesaSanpaolo Group.
Operational ownership resides with the group's ICT application service, which manages application lifecycle activities, ongoing support, release coordination, and payroll service continuity. Governance and operational processes were organized to centralize application management and service operations within the ERP Financial environment, ensuring consistent HR and payroll execution across the group.
|
|
|
|
|
ERP Financial | ERP |
|
2019 | 2020 |
|
|
|
|
|
Expense Management | ERP |
|
2010 | 2010 |
|
|
|
|
|
Payment Processing | ERP |
|
2018 | 2018 |
|
Intesa Sanpaolo HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Compensation | Compensation Management | HCM | n/a | 2017 | 2017 |
In 2017, Intesa Sanpaolo implemented SAP SuccessFactors Compensation as part of a broader SAP SuccessFactors suite deployment. The bank deployed SAP SuccessFactors Employee Central, SAP SuccessFactors Performance & Goals, SAP SuccessFactors Compensation, SAP SuccessFactors Succession & Development and SAP Jam to drive HR transformation. Intesa Sanpaolo is the largest banking group in Italy, with over 96,000 employees and approximately 4,700 branches, so the initiative targeted enterprise wide HR and talent processes.
SAP SuccessFactors Compensation was configured to operate within the SAP SuccessFactors suite, leveraging Employee Central as the system of record for worker profiles and Performance & Goals to feed merit and incentive cycles. The Compensation Management implementation included configurable merit planning, variable pay budgeting, compensation worksheets and approval workflows consistent with enterprise compensation programs. Succession & Development supported talent calibration and long term reward planning, while SAP Jam provided employee engagement and collaboration during compensation cycles.
Architecturally the rollout used the cloud delivered SAP SuccessFactors suite to unify HR master data, performance results and compensation decisions across the organization. Operational coverage included central HR, people managers and business unit leaders across Intesa Sanpaolo branches, aligning compensation planning with performance assessments. Integrations were internal to the SuccessFactors modules to maintain a single data model for compensation administration and talent processes.
Governance changes emphasized centralized compensation policy enforcement and manager led planning, with process controls embedded into SAP SuccessFactors Compensation workflows and approval chains. Intesa Sanpaolo expected simpler, faster, business driven HR, reduced costs and decreased administration to provide more time for value adding tasks, while using SAP Jam to engage employees in the process.
|
|
|
|
|
Core HR | HCM |
|
2017 | 2017 |
|
|
|
|
|
Learning and Development | HCM |
|
2022 | 2022 |
|
|
|
|
|
Learning and Development | HCM |
|
2019 | 2019 |
|
|
|
|
|
Performance and Goal Management | HCM |
|
2017 | 2017 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2017 | 2017 |
|
|
|
|
|
Succession and Leadership Planning | HCM |
|
2017 | 2017 |
|
Intesa Sanpaolo ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Finastra | Legacy | Finastra Misys FusionBanking Loan IQ | Loan Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Intesa Sanpaolo implemented Finastra Misys FusionBanking Loan IQ. Finastra Misys FusionBanking Loan IQ was deployed as a Loan Management system to centralize credit operations and loan servicing across corporate and retail lending functions.
The deployment emphasized core Loan Management capabilities including loan lifecycle processing, servicing workflows, collateral tracking, and syndicated loan support. Configuration work focused on product setup, amortization schedules, interest and fee calculation rules, and producing regulatory reporting feeds aligned with banking controls.
The solution architecture was provisioned to interface with core banking engines, general ledger posting workflows, and credit risk data stores, using middleware and APIs to orchestrate transaction flows and posting events. Operational coverage included credit operations, finance, treasury, and IT application support teams, with business process handoffs defined for origination, servicing, and accounting reconciliation.
A Senior IT Functional Analyst has supported the implementation since December 2019, providing functional governance, configuration management, and release coordination. Governance practices established included change control for system parameters, release management for phased rollouts, and alignment of loan servicing workflows with operational process owners.
|
|
|
|
|
Loan Management | ERP Services and Operations |
|
2017 | 2019 |
|
Intesa Sanpaolo AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Generative AI Platforms | AI Development |
|
2020 | 2020 |
|
Intesa Sanpaolo Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2020 | 2020 |
|
|
|
|
|
Process Mining | Analytics and BI |
|
2019 | 2019 |
|
Intesa Sanpaolo Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Blockchain Platform | Blockchain |
|
2015 | 2015 |
|
Intesa Sanpaolo Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Collaboration | Collaboration |
|
2016 | 2016 |
|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
|
|
|
|
Collaboration | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Collaboration | Collaboration |
|
2017 | 2017 |
|
Intesa Sanpaolo Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Asset Management | Content Management |
|
2020 | 2020 |
|
Intesa Sanpaolo CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Data Management Platform | CRM |
|
2019 | 2019 |
|
|
|
|
|
Data Management Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Data Management Platform | CRM |
|
2010 | 2010 |
|
|
|
|
|
Data Management Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
|
|
|
|
Tag Management | CRM |
|
2018 | 2018 |
|
Intesa Sanpaolo ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2020 | 2020 |
|
Intesa Sanpaolo Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Asset and Wealth Management | Investment Management |
|
2021 | 2022 |
|
|
|
|
|
Portfolio and Investment Management | Investment Management |
|
2021 | 2022 |
|
|
|
|
|
Portfolio and Investment Risk Management | Investment Management |
|
2021 | 2022 |
|
|
|
|
|
Trading Platform, Portfolio and Investment Management | Investment Management |
|
2011 | 2011 |
|
Intesa Sanpaolo Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Procurement | Procurement |
|
2014 | 2014 |
|
Intesa Sanpaolo TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
AML, Fraud and Compliance | TRM |
|
2015 | 2016 |
|
|
|
|
|
AML, Fraud and Compliance | TRM |
|
2019 | 2019 |
|
|
|
|
|
Risk Management | TRM |
|
2023 | 2024 |
|
|
|
|
|
Treasury Management | TRM |
|
2016 | 2016 |
|
|
|
|
|
Treasury Management | TRM |
|
2017 | 2017 |
|
Intesa Sanpaolo IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
Intesa Sanpaolo CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2022 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Intesa Sanpaolo
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Head of media relations | Director | Finance | |
|
|
|
Group Head of People Management and Hr Digital Transformation | Director | HR | |
|
|
|
Chief IT Digital and Innovation Officer | CXO | IT | |
|
|
|
Chief Financial Officer | CXO | Finance | |
|
|
|
Financial Controller | Director | Finance | |
|
|
|
Group Financial Controller | Director | Finance | |
|
|
|
Financial Controller | Director | Finance | |
|
|
|
ICT Finance Controller - International Subsidiary Banks Division | Director | Finance | |
|
|
|
Head of General Procurement | Director | Procurement | |
|
|
|
Head of Technology Infrastructure in Finance Dipartment | Director | IT | |
|
|
|
FVP & Head of Human Resources | Director | HR | |
|
|
|
Head of Global ICT | Director | Finance | |
|
|
|
Procurement Information Systems Manager | Manager | Procurement | |
|
|
|
Head of Governance ICT Deparment | Director | Finance | |
|
|
|
IT Business Manager | Manager | IT | |
|
|
|
Head of Global Procurement Focal Point | Director | Procurement | |
|
|
|
Global Procurement Officer | Manager | Procurement | |
|
|
|
Global Procurement Focal Point at Procurement Division | CXO | Procurement | |
|
|
|
Head of SME Sectors and Supply Chains | Director | Supply Chain | |
|
|
|
Head of Development and Compensation | Director | HR | |
|
|
|
Head of Employee Experience, Data and Solutions | Director | HR | |
|
|
|
CSR and Internal Communication | CXO | Marketing | |
|
|
|
Head of People Engagement | Director | HR | |
|
|
|
Employee Experience - People Management & HR Transformation | CXO | HR | |
|
|
|
Head of Investment Strategies | Director | Investment | |
|
|
|
Head of Finance & Investments | Director | Finance | |
|
|
|
Head of Investment Solutions U-HNWI | Director | Investment | |
|
|
|
Executive Director Information Technology | Director | IT | |
|
|
|
Chief Risk Officer | CXO | Risk | |
|
|
|
Head of Loan Management & SRT Transactions | IMI Corporate & Investment Banking | Director | Investment | |
|
|
|
Controller | Director | Finance | |
|
|
|
Information Technology Area - Head of Digital Corporate and Open Banking Platform | Director | IT | |
|
|
|
Head of IT Governance | Director | IT | |
|
|
|
Head of Risk Management | Director | Risk | |
|
|
|
Head of Digital Assets Trading & Investments | Director | Investment | |
|
|
|
Chief Investment Officer | CXO | Investment | |
|
|
|
Head of Treasury Portfolio | Director | Investment | |
|
Apps Being Evaluated by Intesa Sanpaolo Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Intesa Sanpaolo IT executives and key decision makers. This section highlights Intesa Sanpaolo's latest recorded technology evaluations, including Kinexys by J.P.Morgan for Blockchain Platform on 2026-03-19, Finastra Misys FusionBanking Loan IQ for Loan Management on 2026-03-12, and Bloomberg Terminal for Investment Research and Market Intelligence on 2026-01-15. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Intesa Sanpaolo digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-19 | Intesa Sanpaolo | Evaluated | J.P. Morgan | Kinexys by J.P.Morgan | Blockchain Platform | Blockchain |
| 2026-03-12 | Intesa Sanpaolo | Evaluated | Finastra | Finastra Misys FusionBanking Loan IQ | Loan Management | ERP Services and Operations |
| 2026-01-15 | Intesa Sanpaolo | Evaluated | Bloomberg | Bloomberg Terminal | Investment Research and Market Intelligence | Investment Management |
| 2025-05-14 | Intesa Sanpaolo | Evaluated |
|
|
Portfolio and Investment Management | Investment Management |
| 2024-10-08 | Intesa Sanpaolo | Evaluated |
|
|
Marketing Automation | CRM |
| 2024-10-08 | Intesa Sanpaolo | Evaluated |
|
|
Marketing Automation | CRM |
| 2024-10-08 | Intesa Sanpaolo | Evaluated |
|
|
Marketing Automation | CRM |
| 2024-10-08 | Intesa Sanpaolo | Evaluated |
|
|
Account Based Marketing, Sales Engagement | CRM |
| 2024-10-08 | Intesa Sanpaolo | Evaluated |
|
|
Customer Data Platform | CRM |
| 2024-10-03 | Intesa Sanpaolo | Evaluated |
|
|
Application Hosting and Computing Services | IaaS |
FAQ - APPS RUN THE WORLD Intesa Sanpaolo Technographics
Intesa Sanpaolo is a Banking and Financial Services organization based in Italy,
with around 93832 employees and annual revenues of $28.86 billion.
Intesa Sanpaolo operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, SAP SuccessFactors Compensation and Finastra Misys FusionBanking Loan IQ,
covering areas like ERP Financial, Compensation Management and Loan Management.
Intesa Sanpaolo has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Finastra.
Intesa Sanpaolo recently adopted applications including
SAS Risk Modeling in 2023, Docebo LMS in 2022 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Intesa Sanpaolo’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Intesa Sanpaolo’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Intesa Sanpaolo technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.