Jacksonville Jaguars
1 EverBank Stadium Drive,
Jacksonville, 32202, FL,
United States
Jacksonville, 32202, FL,
United States
1 904-633‑2000
Leisure and Hospitality
Jacksonville Jaguars Technographics
Jacksonville Jaguars Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jacksonville Jaguars and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 450 Jacksonville Jaguars employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jacksonville Jaguars has purchased the following applications: FIS Integrated Payables for AP Automation in 2021, Spark Hire Video Interview for Video Interviewing in 2017, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jacksonville Jaguars is running and its propensity to invest more and deepen its relationship with FIS Global , Spark Hire , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jacksonville Jaguars revenues, which have grown to $552.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jacksonville Jaguars intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jacksonville Jaguars Tech Stack and Enterprise Applications
Jacksonville Jaguars ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS Integrated Payables | AP Automation | ERP | n/a | 2021 | 2021 |
In 2021 Jacksonville Jaguars implemented FIS Integrated Payables to centralize electronic vendor payments as part of an AP Automation initiative at TIAA Bank Field. The deployment sits alongside a broader payments modernization with FIS handling stadium transactions, and the organization has invested in point of sale infrastructure to accelerate gameday commerce.
FIS Integrated Payables was configured to deliver electronic payments for vendor payments, implementing AP Automation workflows for payment initiation, remittance delivery, and payment file orchestration. The implementation emphasized automation of invoice-to-pay steps and reconciliation-ready payment records to reduce manual payment processing within the Jaguars finance function.
Operationally the solution works in concert with Worldpay from FIS merchant solutions and the installed point of sale estate that supports merchandise and concession sales on gameday, enabling a unified payments posture. The deployment affects stadium operations, merchandising, concessions, and accounts payable, with FIS acting as the exclusive payments processor for TIAA Bank Field and managing both consumer-facing transactions and vendor disbursements.
Governance changes focused on centralizing vendor payment workflows and shifting stadium supplier settlement to electronic rails, with rollout coordinated to support gameday transaction volumes and stadium finance operations. The move supports faster fan checkouts and reduced queue times at concessions and merchandise points of sale, while delivering integrated electronic vendor payments through FIS Integrated Payables.
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Jacksonville Jaguars HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Spark Hire | Legacy | Spark Hire Video Interview | Video Interviewing | HCM | n/a | 2017 | 2017 |
In 2017, the Jacksonville Jaguars implemented Spark Hire Video Interview in a Video Interviewing deployment to modernize candidate screening and streamline collaboration between hiring managers and recruiters. The initiative was led by the Director of Culture and Inclusion, and it targeted the team responsible for recruiting and initial interviews across the organization.
Spark Hire Video Interview was provisioned rapidly, with users reporting an expedited onboarding timeline of one to three days and hands on support from a product representative during implementation. The platform was configured to capture quick, recorded video clips for initial screening, enabling reviewers to assess candidates asynchronously and surface a more holistic view of applicants earlier in the hiring funnel.
The deployment integrated directly with the applicant tracking system TeamWork Online TWOL, which allowed the Jaguars to centralize candidate records and maintain an organized workflow between the ATS and the Video Interviewing application. Operational coverage focused on hiring managers and the recruiting team, with candidates interacting through the video capture workflow and reviewers accessing submissions via the ATS integrated review flow.
Governance and process changes emphasized shifting initial screening responsibility from live one to one interviews to recorded video review, creating faster decision loops and improved cross team collaboration. Outcomes reported by the organization included dramatic time savings for hiring managers, immediate team buy in, and an improved ability to reach top talent without increasing resource strain.
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Jacksonville Jaguars Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Jacksonville Jaguars implemented Microsoft 365 for Collaboration. The deployment is directly referenced on the team’s public website, indicating institutional adoption of Microsoft 365 as a core collaboration platform. The organization is in the Leisure and Hospitality industry, operates in the United States, and supports approximately 450 employees.
The Microsoft 365 implementation encompassed core Collaboration capabilities including Exchange Online for email, SharePoint Online for intranet and document management, OneDrive for personal file storage, Microsoft Teams for real time communication, and the Office desktop and web apps for productivity. These functional modules support content collaboration, messaging, meetings, and document lifecycle workflows consistent with the Collaboration category.
Operational coverage included enterprise collaboration across marketing, ticketing and game day operations, corporate communications, and administrative functions, reflecting standard Microsoft 365 usage patterns for a mid sized organization. The presence of Microsoft 365 on the public site suggests centralized tenant provisioning and public facing surfacing of collaboration services.
Governance was oriented around Microsoft 365 administrative controls and cloud identity features to manage user accounts and role based access, aligning with typical cloud Collaboration governance. Configuration and rollout emphasized centralized tenant management, mailbox and site provisioning workflows, and permissions governance consistent with a Microsoft 365 Collaboration deployment.
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Collaboration | Collaboration |
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2017 | 2017 |
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Jacksonville Jaguars Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2020 | 2020 |
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Video Editing | Content Management |
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2020 | 2020 |
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Jacksonville Jaguars CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2011 | 2011 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2021 | 2021 |
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Jacksonville Jaguars IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Jacksonville Jaguars CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Jacksonville Jaguars
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Manager of Events and Entertainment | Manager | Operations | |
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Manager of Game Day and Event Production | Manager | Operations | |
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Director of Gameday and Event Production | Director | Operations | |
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Manager of Events & Entertainment | Manager | Finance | |
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Director of Live Events | Director | Finance | |
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Manager of Special Events | Manager | Finance | |
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Live Event & Booking Manager | Manager | Operations | |
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Senior Director of Events & Entertainment | Director | Operations | |
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Gameday and Live Event Producer | Non Manager | Marketing | |
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Senior Producer & Editor | Non Manager | Marketing | |
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Manager of Broadcast and Production | Manager | Marketing | |
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Senior Director of Broadcasting and Production | Director | Marketing | |
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VP Of Production | VP | Marketing | |
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Director of Accounting | Director | Finance | |
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Chief Financial Officer | CXO | Finance | |
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Chief Information Officer | CXO | IT | |
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Vice President of Finance | VP | Finance | |
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Apps Being Evaluated by Jacksonville Jaguars Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Jacksonville Jaguars IT executives and key decision makers. This section highlights Jacksonville Jaguars's latest recorded technology evaluations, including Unily Employee Experience Platform for Employee Experience on 2024-06-30. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Jacksonville Jaguars digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-06-30 | Jacksonville Jaguars | Evaluated | Unily | Unily Employee Experience Platform | Employee Experience | HCM |
FAQ - APPS RUN THE WORLD Jacksonville Jaguars Technographics
Jacksonville Jaguars is a Leisure and Hospitality organization based in United States,
with around 450 employees and annual revenues of $552.0 million.
Jacksonville Jaguars operates a diverse technology stack with applications such as
FIS Integrated Payables, Spark Hire Video Interview and Microsoft 365,
covering areas like AP Automation, Video Interviewing and Collaboration.
Jacksonville Jaguars has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as FIS Global, Spark Hire and Microsoft.
Jacksonville Jaguars recently adopted applications including
OpenX OpenAudience in 2022, FIS Integrated Payables in 2021 and Quantcast Measure in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Jacksonville Jaguars’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Jacksonville Jaguars’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Jacksonville Jaguars technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.