Jeju Air
Jeju Air Technographics
Jeju Air Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jeju Air and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Jeju Air employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jeju Air has purchased the following applications: Amadeus Segment Revenue Management Flex for Revenue Cycle Management in 2024, Microsoft 365 for Collaboration in 2020, Akamai mPulse for Application Performance Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jeju Air is running and its propensity to invest more and deepen its relationship with Amadeus IT Group , Microsoft , Akamai or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jeju Air revenues, which have grown to $1.27 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jeju Air intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jeju Air Tech Stack and Enterprise Applications
Jeju Air ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amadeus IT Group | Legacy | Amadeus Segment Revenue Management Flex | Revenue Cycle Management | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024, Jeju Air deployed Amadeus Segment Revenue Management Flex to sharpen route and network level revenue management, forecasting and automated workflows. Amadeus Segment Revenue Management Flex is being used as a Revenue Management application to support pricing and inventory decisioning for Jeju Air across its Asia Pacific route network.
The implementation focused on segment level forecasting, demand segmentation, and automated inventory controls, with configuration to align SRM Flex scenario modeling and rule based pricing automation with Jeju Air commercial policies. Functional modules emphasized include demand forecasting, segment level optimization, and automated workflow orchestration to accelerate price and inventory actions.
Integrations were scoped to connect SRM Flex with Jeju Air commercial data sources to ingest bookings and fares and to emit pricing and inventory decisions for execution by commercial and revenue operations teams. Operational coverage centers on revenue management, network planning and pricing teams, with rollout targeted at route and network level decision workflows across the Asia Pacific region.
Governance was organized to centralize decision rights within the revenue management organization and to introduce staged operational workflows for automated pricing approvals and inventory controls. The SRM Flex deployment is intended to give Jeju Air more actionable intelligence for pricing and inventory decisions to boost competitiveness and revenue in the Asia Pacific region.
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Jeju Air Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020 Jeju Air deployed Microsoft 365 as its primary Collaboration platform to provide cloud-hosted productivity and team collaboration across the organization. The Microsoft 365 implementation supports the airline’s internal collaboration needs and is also surfaced on the Jeju Air public website, indicating integration between corporate collaboration assets and web-facing content or administrative workflows.
The deployment centered on core Collaboration capabilities within Microsoft 365, including cloud email and calendaring, team chat and meetings, document management and intranet functions, file sync and sharing, and the Office productivity suite. Configuration patterns align with a tenant-based, cloud-first architecture and include centralized administration, role-based access controls, and device-aware file synchronization to support distributed operational and corporate teams.
Operational coverage extends across corporate, operational, and customer-facing functions, with Microsoft 365 artifacts referenced on the company website for content publishing and administrative interactions. Governance was organized around centralized tenant administration and department-level site and group provisioning, with phased adoption to align collaboration workstreams and standardize document and communication workflows.
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Jeju Air ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Akamai | Legacy | Akamai mPulse | Application Performance Management | ITSM | n/a | 2020 | 2020 |
In 2020, Jeju Air deployed Akamai mPulse on its public website. Jeju Air implemented Akamai mPulse, an Application Performance Management solution, to provide front-end user experience instrumentation with real user monitoring, resource timing capture, and performance metric aggregation for its customer-facing digital channels.
The deployment uses client-side JavaScript instrumentation embedded in site pages to capture page load characteristics, resource-level timing, and session traces that feed Akamai mPulse dashboards and analytics. Operational ownership is oriented to web operations and digital product teams, who use mPulse dashboards for monitoring, incident triage, and correlating performance signals with the booking funnel and customer experience workflows. Configuration focuses on page level segmentation, session sampling, and custom metric collection to support performance governance and ongoing optimization efforts.
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Jeju Air IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Jeju Air
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Jeju Air Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Jeju Air IT executives and key decision makers. This section highlights Jeju Air's latest recorded technology evaluations, including Amadeus Altea for Reservation and Booking Management on 2025-12-01. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Jeju Air digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-12-01 | Jeju Air | Evaluated | Amadeus IT Group | Amadeus Altea | Reservation and Booking Management | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Jeju Air Technographics
Jeju Air is a Transportation organization based in South Korea,
with around 3000 employees and annual revenues of $1.27 billion.
Jeju Air operates a diverse technology stack with applications such as
Amadeus Segment Revenue Management Flex, Microsoft 365 and Akamai mPulse,
covering areas like Revenue Cycle Management, Collaboration and Application Performance Management.
Jeju Air has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Amadeus IT Group, Microsoft and Akamai.
Jeju Air recently adopted applications including
Amadeus Segment Revenue Management Flex in 2024, Amazon EC2 in 2021 and Microsoft 365 in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Jeju Air’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Jeju Air’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Jeju Air technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.