Grand Rapids, 49503, MI,
United States
Kent County United States Technographics
Kent County United States Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kent County United States and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1510 Kent County United States employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kent County United States has purchased the following applications: CGI Advantage Human Resource Management Offboarding for Offboarding in 2015, Microsoft 365 for Collaboration in 2016, Google Custom Search for Application, Web and Enterprise Search in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kent County United States is running and its propensity to invest more and deepen its relationship with CGI Group , Microsoft , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kent County United States revenues, which have grown to $616.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kent County United States intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kent County United States Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CGI Group | Legacy | CGI Advantage Human Resource Management Offboarding | Offboarding | HCM | n/a | 2015 | 2016 |
In 2015, Kent County implemented CGI Advantage Human Resource Management Offboarding as part of a broader CGI Advantage360 deployment to modernize HR, time and payroll processes. The implementation consolidated Offboarding functionality into the county's HR suite provided by CGI Group, aligning separation workflows with timekeeping and payroll engines.
Implementation emphasized automation of separation workflows, using CGI Advantage Human Resource Management Offboarding to orchestrate task routing, checklist processing, and coordination of final pay and benefit terminations with internal payroll and time modules. Functional configuration focused on role based task assignments for HR and payroll teams, audit trail capture for records retention, and process templates intended to reduce manual adjustment forms.
The operational scope covered Kent County HR and payroll departments, with specific impact noted for payroll teams in West Michigan who experienced reduced adjustment forms, lower overtime spend and time savings as a result of automated workflows. Governance centered on standardized offboarding procedures and workflow automation within Advantage360, with process owners in HR and payroll responsible for ongoing configuration and compliance.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Custom Search | Application, Web and Enterprise Search | Content Management | n/a | 2014 | 2014 |
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Web Content Management | Content Management |
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2025 | 2025 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Citizen Engagement | CRM |
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2025 | 2025 |
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Citizen Engagement | CRM |
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2024 | 2024 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2025 | 2025 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2025 | 2025 |
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Transactional Email | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Domain Name System (DNS) | IaaS |
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2014 | 2014 |
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Domain Name System (DNS) | IaaS |
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2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2025 | 2025 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2023 | 2023 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2013 | 2013 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2016 | 2016 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2011 | 2011 |
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Web Application Firewalls (WAF), Phishing Protection | CyberSecurity |
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2025 | 2025 |
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IT Decision Makers and Key Stakeholders at Kent County United States
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Kent County United States Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||