Ramsey, 7446, NJ,
United States
Konica Minolta Business Solutions, U.S.A. Technographics
Konica Minolta Business Solutions, U.S.A. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Konica Minolta Business Solutions, U.S.A. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7611 Konica Minolta Business Solutions, U.S.A. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Konica Minolta Business Solutions, U.S.A. has purchased the following applications: SAP S/4 HANA for ERP Financial in 2019, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2017, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Konica Minolta Business Solutions, U.S.A. is running and its propensity to invest more and deepen its relationship with SAP , iCIMS , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Konica Minolta Business Solutions, U.S.A. revenues, which have grown to $2.18 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Konica Minolta Business Solutions, U.S.A. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Konica Minolta Business Solutions, U.S.A. Tech Stack and Enterprise Applications
Konica Minolta Business Solutions, U.S.A. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP ERP ECC 6.0 | SAP S/4 HANA | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019, Konica Minolta Business Solutions, U.S.A. implemented SAP S/4 HANA as its ERP Financial backbone for corporate finance and accounting functions. The program replaced SAP ERP ECC 6.0 and concentrated on replatforming core transactional finance processing to the S/4 HANA data model.
The SAP S/4 HANA deployment encompassed standard ERP Financial modules including General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting, and financial close orchestration, with configuration work focused on chart of accounts harmonization, ledger conversion, and master data consolidation. The implementation emphasized period end close standardization and accounting process automation consistent with ERP Financial best practices.
Operational coverage centered on the U.S. finance organization and corporate controllership, with interfaces implemented to support upstream transactional feeds and downstream reporting consumers. Technical deployment and cutover activities included ledger migration, master data cutover, and reconciliation routines to validate transactional integrity after the SAP S/4 HANA go live.
Program governance was structured around centralized finance process ownership and a cross-functional program management office coordinating finance, IT, and controllership stakeholders. Change management and finance workflow redesign accompanied the technical migration from SAP ERP ECC 6.0 to SAP S/4 HANA to align operational processes with the new ERP Financial architecture.
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Konica Minolta Business Solutions, U.S.A. HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2017 | 2017 |
In 2017, Konica Minolta Business Solutions, U.S.A. deployed iCIMS Recruit Applicant Tracking System as its Applicant Tracking System. The implementation is surfaced on the company careers site and handles external job postings and candidate application capture through the careers-kmbskonicaminolta.icims.com domain.
Configuration focused on core Applicant Tracking System capabilities, including requisition management, job posting and distribution, candidate tracking, resume parsing, and configurable hiring workflows. The iCIMS Recruit Applicant Tracking System was set up to support recruiter and hiring manager roles, automated candidate status transitions, and interview scheduling orchestration.
Operational coverage centers on Konica Minolta Business Solutions U.S.A. talent acquisition and HR teams, with the system acting as the primary intake channel for external applicants via the public careers site. Integrations are implemented at the career site level to provide application intake, candidate status visibility, and recruiter access to applicant records through the iCIMS interface.
Governance and process changes emphasize centralized requisition approvals and standardized hiring workflows to ensure consistent candidate routing and compliance with internal hiring policies. The deployment embeds iCIMS Recruit Applicant Tracking System into ongoing talent acquisition processes and candidate lifecycle management on the company website.
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Candidate Relationship Management | HCM |
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2014 | 2015 |
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Compensation Management | HCM |
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2017 | 2017 |
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Core HR | HCM |
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2017 | 2017 |
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Digital Adoption | HCM |
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2019 | 2019 |
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Learning and Development | HCM |
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2017 | 2017 |
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Onboarding | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2017 | 2017 |
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Performance and Goal Management | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Time and Attendance | HCM |
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2008 | 2008 |
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Time and Attendance | HCM |
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2019 | 2019 |
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Konica Minolta Business Solutions, U.S.A. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, Konica Minolta Business Solutions, U.S.A. implemented LivePerson Conversational Cloud. The deployment was focused on the company public website, using LivePerson Conversational Cloud as a Chatbots and Conversational AI solution to centralize web-based customer engagement.
The implementation addressed conversational routing and automated messaging workflows, combining virtual agent scripting with live agent handoff and conversation analytics for monitoring and tuning. LivePerson Conversational Cloud was instrumented to manage inbound web sessions, proactive messaging triggers, and scripted response flows consistent with Chatbots and Conversational AI functional patterns.
Operational ownership rested with digital customer service and contact center teams, who governed conversational scripts, escalation rules, and content updates for the website channel. Rollout centered on embedding the LivePerson Conversational Cloud front-end code into the public site and iterating conversational content and routing policies through controlled release cycles.
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Konica Minolta Business Solutions, U.S.A. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2017 | 2017 |
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Konica Minolta Business Solutions, U.S.A. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Konica Minolta Business Solutions, U.S.A. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Konica Minolta Business Solutions, U.S.A. SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2019 | 2019 |
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Sales Performance Management | SPM |
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2010 | 2010 |
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Konica Minolta Business Solutions, U.S.A. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Konica Minolta Business Solutions, U.S.A.
Apps Being Evaluated by Konica Minolta Business Solutions, U.S.A. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-03-04 | Konica Minolta Business Solutions, U.S.A. | Evaluated | Microsoft | Microsoft Viva | Employee Experience | HCM |