Fredericton, E3B 7G5, NB,
Canada
Liberty Utilities (Canada) LP, Technographics
Liberty Utilities (Canada) LP, Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Liberty Utilities (Canada) LP, and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Liberty Utilities (Canada) LP, employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Liberty Utilities (Canada) LP, has purchased the following applications: SAP S/4 HANA for ERP Financial in 2020, SAP SuccessFactors Employee Central for Core HR in 2020, SAP S/4 HANA - Asset Management for Enterprise Asset Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Liberty Utilities (Canada) LP, is running and its propensity to invest more and deepen its relationship with SAP , KUBRA , Dayforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Liberty Utilities (Canada) LP, revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Liberty Utilities (Canada) LP, intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Liberty Utilities (Canada) LP, Tech Stack and Enterprise Applications
Liberty Utilities (Canada) LP, ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP | IBM | 2020 | 2020 |
In 2020, Liberty Utilities (Canada) LP implemented SAP S/4 HANA as an ERP Financial solution. The organization selected IBM for a full Hybrid Cloud implementation covering SAP S/4 HANA, EAM, and C/4 Hana under a fixed price contract that included strong incentives tied to vendor quality and timeliness, and the program spans 40 different utilities across 13 states in the US and Canada.
The implementation encompassed SAP S/4 HANA core ERP configuration together with enterprise asset management and customer experience stacks, aligning finance, asset lifecycle, billing, and customer engagement workflows. Configurations emphasized ERP Financial capabilities such as general ledger, accounts payable, and accounts receivable, with integration touchpoints to EAM and C/4 Hana to support asset centric maintenance processes and customer facing order to cash workflows.
Deployment architecture was structured as a Hybrid Cloud model with IBM accountable for hybrid cloud provisioning and program delivery under the fixed price framework. The program architecture required multi-utility tenancy and cross border operational controls across the 40 sites, standardizing interfaces, master data flows, and financial record reconciliation across US and Canadian operations.
Procurement and governance used an innovative rapid selection and contracting process to communicate detailed requirements to the vendor community and to secure a robust fixed price agreement with incentives for quality and timeliness. Project materials emphasize that the selection, contracting, and procurement phases were central to program governance, preserving fairness and attention to detail while establishing vendor accountability and delivery expectations.
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Payment Processing | ERP |
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2020 | 2020 |
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Liberty Utilities (Canada) LP, HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2020 | 2020 |
In 2020, Liberty Utilities (Canada) LP implemented SAP SuccessFactors Employee Central in the Core HR category. The deployment focused on Employee Central and adjacent SuccessFactors modules for Recruiting and Onboarding, and was executed while the HRIS team maintained operational support for Ceridian Dayforce HCM and payroll.
Configuration efforts targeted the Employee Central core data model and end to end hire to retire workflows, with functional configuration for Recruiting and Onboarding. Workstreams included requirements gathering, solution configuration, functional and regression testing, and change management activities to align HR processes with the new application.
Implementation work was coordinated with existing HR integrations, leveraging HRIS experience with integrations to external business systems to preserve data consistency across payroll and downstream systems. Operational coverage emphasized HR and payroll functions within the Oakville HR organization, with HRIS analysts providing second level support, training, and maintaining system and user documentation.
Governance controls included application security and access control reviews, structured impact analysis during system upgrades, and standardized reporting and organization chart publication processes to support adoption. SAP SuccessFactors Employee Central was instrumented through testing, training, documentation, and change control routines to embed the Core HR application into ongoing HR operations.
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Onboarding | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Liberty Utilities (Canada) LP, ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA - Asset Management | Enterprise Asset Management | ERP Services and Operations | IBM | 2020 | 2020 |
In 2020 Liberty Utilities (Canada) LP implemented SAP S/4 HANA - Asset Management as part of a broader SAP S/4 HANA ERP, EAM, and C/4 Hana hybrid-cloud program with IBM as the systems integrator. The implementation centers on SAP S/4 HANA - Asset Management under the Enterprise Asset Management category to provide centralized asset registry, work order management, preventive maintenance scheduling, and materials management for utility operations.
The deployment uses a hybrid-cloud architecture delivered by IBM, combining cloud-hosted SAP S/4 HANA infrastructure with on-premises connectivity for field systems and operational technology. Configuration focused on EAM capabilities typical of the category, including asset lifecycle management, maintenance planning and execution, and integration points into core SAP S/4 HANA ERP financial and inventory processes as well as C/4 Hana customer engagement where customer and work-order context is required.
Operational scope covers a complex rollout across 40 different utilities spanning 13 states in the US and Canada, applying a consistent EAM model across distributed sites and regional operating units. Integrations were scoped explicitly to the SAP S/4 HANA ERP stack and C/4 Hana components within the same program, with IBM responsible for hybrid-cloud provisioning, system integration, and end-to-end orchestration of EAM workflows across operations and back-office functions.
Governance and procurement were central to the program, Liberty Utilities executed an innovative rapid selection and contracting process to secure a fixed price contract with strong incentives for vendor quality and timeliness. The procurement approach emphasized clear requirements, vendor fairness, and attention to detail, enabling a robust fixed price agreement with IBM to govern delivery and vendor performance for the SAP S/4 HANA - Asset Management implementation.
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Field Service Management | ERP Services and Operations |
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2018 | 2018 |
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Liberty Utilities (Canada) LP, Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2012 | 2012 |
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Liberty Utilities (Canada) LP, Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2015 | 2015 |
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Liberty Utilities (Canada) LP, CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Liberty Utilities (Canada) LP, IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Liberty Utilities (Canada) LP,
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Apps Being Evaluated by Liberty Utilities (Canada) LP, Executives
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