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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Liberty Utilities (Canada) LP, Tech Stack and Enterprise Applications

Liberty Utilities (Canada) LP, ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP S/4 HANA ERP Financial ERP IBM 2020 2020
In 2020, Liberty Utilities (Canada) LP implemented SAP S/4 HANA as an ERP Financial solution. The organization selected IBM for a full Hybrid Cloud implementation covering SAP S/4 HANA, EAM, and C/4 Hana under a fixed price contract that included strong incentives tied to vendor quality and timeliness, and the program spans 40 different utilities across 13 states in the US and Canada. The implementation encompassed SAP S/4 HANA core ERP configuration together with enterprise asset management and customer experience stacks, aligning finance, asset lifecycle, billing, and customer engagement workflows. Configurations emphasized ERP Financial capabilities such as general ledger, accounts payable, and accounts receivable, with integration touchpoints to EAM and C/4 Hana to support asset centric maintenance processes and customer facing order to cash workflows. Deployment architecture was structured as a Hybrid Cloud model with IBM accountable for hybrid cloud provisioning and program delivery under the fixed price framework. The program architecture required multi-utility tenancy and cross border operational controls across the 40 sites, standardizing interfaces, master data flows, and financial record reconciliation across US and Canadian operations. Procurement and governance used an innovative rapid selection and contracting process to communicate detailed requirements to the vendor community and to secure a robust fixed price agreement with incentives for quality and timeliness. Project materials emphasize that the selection, contracting, and procurement phases were central to program governance, preserving fairness and attention to detail while establishing vendor accountability and delivery expectations.
Payment Processing ERP 2020 2020
Liberty Utilities (Canada) LP, HCM
Vendor
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Application
Category
Market
VAR/SI
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Live
Insight
SAP Legacy SAP SuccessFactors Employee Central Core HR HCM n/a 2020 2020
In 2020, Liberty Utilities (Canada) LP implemented SAP SuccessFactors Employee Central in the Core HR category. The deployment focused on Employee Central and adjacent SuccessFactors modules for Recruiting and Onboarding, and was executed while the HRIS team maintained operational support for Ceridian Dayforce HCM and payroll. Configuration efforts targeted the Employee Central core data model and end to end hire to retire workflows, with functional configuration for Recruiting and Onboarding. Workstreams included requirements gathering, solution configuration, functional and regression testing, and change management activities to align HR processes with the new application. Implementation work was coordinated with existing HR integrations, leveraging HRIS experience with integrations to external business systems to preserve data consistency across payroll and downstream systems. Operational coverage emphasized HR and payroll functions within the Oakville HR organization, with HRIS analysts providing second level support, training, and maintaining system and user documentation. Governance controls included application security and access control reviews, structured impact analysis during system upgrades, and standardized reporting and organization chart publication processes to support adoption. SAP SuccessFactors Employee Central was instrumented through testing, training, documentation, and change control routines to embed the Core HR application into ongoing HR operations.
Onboarding HCM 2020 2020
Payroll HCM 2020 2020
Recruiting, Applicant Tracking System HCM 2020 2020
Liberty Utilities (Canada) LP, ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP S/4 HANA - Asset Management Enterprise Asset Management ERP Services and Operations IBM 2020 2020
In 2020 Liberty Utilities (Canada) LP implemented SAP S/4 HANA - Asset Management as part of a broader SAP S/4 HANA ERP, EAM, and C/4 Hana hybrid-cloud program with IBM as the systems integrator. The implementation centers on SAP S/4 HANA - Asset Management under the Enterprise Asset Management category to provide centralized asset registry, work order management, preventive maintenance scheduling, and materials management for utility operations. The deployment uses a hybrid-cloud architecture delivered by IBM, combining cloud-hosted SAP S/4 HANA infrastructure with on-premises connectivity for field systems and operational technology. Configuration focused on EAM capabilities typical of the category, including asset lifecycle management, maintenance planning and execution, and integration points into core SAP S/4 HANA ERP financial and inventory processes as well as C/4 Hana customer engagement where customer and work-order context is required. Operational scope covers a complex rollout across 40 different utilities spanning 13 states in the US and Canada, applying a consistent EAM model across distributed sites and regional operating units. Integrations were scoped explicitly to the SAP S/4 HANA ERP stack and C/4 Hana components within the same program, with IBM responsible for hybrid-cloud provisioning, system integration, and end-to-end orchestration of EAM workflows across operations and back-office functions. Governance and procurement were central to the program, Liberty Utilities executed an innovative rapid selection and contracting process to secure a fixed price contract with strong incentives for vendor quality and timeliness. The procurement approach emphasized clear requirements, vendor fairness, and attention to detail, enabling a robust fixed price agreement with IBM to govern delivery and vendor performance for the SAP S/4 HANA - Asset Management implementation.
Field Service Management ERP Services and Operations 2018 2018
Liberty Utilities (Canada) LP, Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2012 2012
Liberty Utilities (Canada) LP, Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2015 2015
Liberty Utilities (Canada) LP, CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Analytics CRM 2019 2019
Liberty Utilities (Canada) LP, IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Liberty Utilities (Canada) LP,

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Liberty Utilities (Canada) LP, Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Liberty Utilities (Canada) LP, IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Liberty Utilities (Canada) LP, digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Liberty Utilities (Canada) LP, Technographics
Liberty Utilities (Canada) LP, is a Utilities organization based in Canada, with around 300 employees and annual revenues of $100.0 million.
Liberty Utilities (Canada) LP, operates a diverse technology stack with applications such as SAP S/4 HANA, SAP SuccessFactors Employee Central and SAP S/4 HANA - Asset Management, covering areas like ERP Financial, Core HR and Enterprise Asset Management.
Liberty Utilities (Canada) LP, has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP.
Liberty Utilities (Canada) LP, recently adopted applications including Lumen Cloud (ex CenturyLink) in 2021, Lumen CDN in 2021 and SAP S/4 HANA in 2020, highlighting its ongoing modernization strategy.
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Our research team continuously updates Liberty Utilities (Canada) LP,’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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