AI Buyer Insights:

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Lighthouse Worldwide Solutions
Location
47300 Kato Road,
Fremont, 94538, CA,
United States
Website
https://www.golighthouse.com/
Phone
1 800-945-5905
Artw industry
Life Sciences
Employee
Revenue

Lighthouse Worldwide Solutions Technographics

Lighthouse Worldwide Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Lighthouse Worldwide Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Lighthouse Worldwide Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Lighthouse Worldwide Solutions has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2016, CallRail Call Tracking for Call Tracking and Recording in 2016, Atlassian Jira Service Desk for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Lighthouse Worldwide Solutions is running and its propensity to invest more and deepen its relationship with Zendesk , CallRail , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Lighthouse Worldwide Solutions revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lighthouse Worldwide Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Lighthouse Worldwide Solutions Tech Stack and Enterprise Applications

Lighthouse Worldwide Solutions AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2016 2016
In 2016, Lighthouse Worldwide Solutions implemented Zendesk Chat. Zendesk Chat is deployed on the company website and is classified within the Chatbots and Conversational AI category, providing a web channel for customer engagement for this Life Sciences services firm. The deployment focuses on real-time messaging capabilities typical of Chatbots and Conversational AI, including a site-embedded chat widget, visitor-initiated sessions, and conversational workflows for routing and handling inquiries. Operational scope centers on front-line customer support and online lead capture via the website, impacting customer service and digital engagement functions.
Lighthouse Worldwide Solutions CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CallRail Legacy CallRail Call Tracking Call Tracking and Recording CRM n/a 2016 2016
In 2016, Lighthouse Worldwide Solutions implemented CallRail Call Tracking on its corporate website. The deployment positions CallRail Call Tracking as the inbound call attribution layer, categorized under Call Tracking and Recording, to capture website-driven phone interactions used by marketing and sales functions. The implementation is web-centric, instrumenting site pages with CallRail tracking snippets and provisioning dynamic tracking numbers to map calls to specific marketing sources. Lighthouse used standard Call Tracking and Recording capabilities including call attribution, call recording, and a centralized CallRail dashboard for call logs and analytics, with operational coverage focused on marketing and sales teams and governance around call handling, recording retention, and reporting cadence.
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Lighthouse Worldwide Solutions ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Atlassian Legacy Atlassian Jira Service Desk IT Service Management ITSM n/a 2021 2021
In 2021, Lighthouse Worldwide Solutions implemented Atlassian Jira Service Desk as an IT Service Management solution. The deployment surfaces Atlassian Jira Service Desk on the Lighthouse public website to capture customer facing and internal service requests for IT and support teams. Configuration centers on standard IT service management modules, including a customer facing service portal, ticketing and request type catalogs, agent queues, SLA rule sets, and a knowledge base for self service. Automation and workflow rules are used to route incidents and requests to assigned queues and to enforce SLA timers, reflecting typical IT Service Management operational patterns. Operational governance emphasizes defined request workflows, agent roles and permissions, and a review process for request type and SLA changes to maintain consistent handling. The implementation narrative links Lighthouse Worldwide Solutions, Atlassian Jira Service Desk, and IT Service Management to business functions in IT and customer support, with the application publicly exposed on the corporate website for request intake.
Lighthouse Worldwide Solutions IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Lighthouse Worldwide Solutions CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs), Archive as a Service (AaaS) CyberSecurity 2013 2013

IT Decision Makers and Key Stakeholders at Lighthouse Worldwide Solutions

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Lighthouse Worldwide Solutions Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Lighthouse Worldwide Solutions IT executives and key decision makers. This section highlights Lighthouse Worldwide Solutions's latest recorded technology evaluations, including Henry Schein MicroMD for Electronic Health Record on 2024-08-27. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Lighthouse Worldwide Solutions digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2024-08-27 Lighthouse Worldwide Solutions Evaluated Henry Schein MicroMD Henry Schein MicroMD Electronic Health Record ERP Services and Operations
FAQ - APPS RUN THE WORLD Lighthouse Worldwide Solutions Technographics
Lighthouse Worldwide Solutions is a Life Sciences organization based in United States, with around 100 employees and annual revenues of $10.0 million.
Lighthouse Worldwide Solutions operates a diverse technology stack with applications such as Zendesk Chat, CallRail Call Tracking and Atlassian Jira Service Desk, covering areas like Chatbots and Conversational AI, Call Tracking and Recording and IT Service Management.
Lighthouse Worldwide Solutions has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Zendesk, CallRail and Atlassian.
Lighthouse Worldwide Solutions recently adopted applications including Microsoft Oribi Analytics in 2021, Salesforce Sales Cloud in 2021 and Atlassian Jira Service Desk in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Lighthouse Worldwide Solutions’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Lighthouse Worldwide Solutions’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Lighthouse Worldwide Solutions technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.