Lincoln Electric
22801 St. Clair Avenue,
Cleveland, 44117, OH,
United States
Cleveland, 44117, OH,
United States
1 216-481-8100
Manufacturing
Lincoln Electric Technographics
Lincoln Electric Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lincoln Electric and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12000 Lincoln Electric employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lincoln Electric has purchased the following applications: FIS GETPAID for AR Automation in 2005, Benefitfocus Benefitplace for Benefits Administration in 2018, LiveHelpNow Live Chat for Chatbots and Conversational AI in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lincoln Electric is running and its propensity to invest more and deepen its relationship with FIS Global , SAP , Benefitfocus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lincoln Electric revenues, which have grown to $4.19 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lincoln Electric intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lincoln Electric Tech Stack and Enterprise Applications
Lincoln Electric ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS GETPAID | AR Automation | ERP | n/a | 2005 | 2005 |
In 2005, Lincoln Electric implemented FIS GETPAID for AR Automation to centralize accounts receivable, collections, and cash processing within its finance organization. The implementation is recorded on the vendor site where Lincoln Electric is listed as a customer, confirming deployment timing and vendor relationship.
The FIS GETPAID deployment focused on core AR Automation capabilities, including invoice presentment and electronic payment facilitation, automated cash application, structured collections workflows, aging and remittance handling, and configuration of rules-based work queues. FIS GETPAID was configured to manage end to end accounts receivable processing and to support credit and collections operations alongside billing activities.
Governance and operational coverage emphasized standardized AR procedures across finance and credit teams, documented transaction audit trails, and configured workflow orchestration for dispute and collections routing. Lincoln Electric is listed as a customer on the FIS GETPAID site, which substantiates the application name and AR Automation category relationship for the 2005 deployment.
|
|
|
|
|
ERP Financial | ERP |
|
2011 | 2011 |
|
|
|
|
|
ERP Financial | ERP |
|
2020 | 2022 |
|
|
|
|
|
Expense Management | ERP |
|
2006 | 2006 |
|
|
|
|
|
Expense Management | ERP |
|
2017 | 2017 |
|
Lincoln Electric HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Benefitfocus | Legacy | Benefitfocus Benefitplace | Benefits Administration | HCM | n/a | 2018 | 2018 |
In 2018 Lincoln Electric implemented Benefitfocus Benefitplace as its Benefits Administration platform. The rollout was driven from the Harris Products Group site in Gainesville, Georgia and supported HR and finance administrators responsible for a population of roughly 120 plus employees within that site, while Lincoln Electric operates at a corporate scale of approximately 12,000 employees.
Benefitfocus Benefitplace was used to centralize core benefits administration and enrollment workflows, with administrators performing day to day benefits administration alongside payroll processing. The application was the primary benefits record system referenced in tandem with ADP for payroll processing, and it was used alongside SAP SuccessFactors for employment records, and Kaizen Training Manager and Apriso FlexNet for training and PTO records.
Operational integration included coordination with SAP reporting used by finance for audit and cost analysis, and accounts payable workflows that used SAP Concur as part of the broader operational stack. Functional scope covered benefits enrollment, employee record referencing, payroll handoff, and support for recruiting, onboarding and orientation processes.
Governance and process responsibilities rested with HR and finance administrators who produced and audited SAP reports, managed AP processing and maintained benefits and payroll reconciliation between Benefitfocus Benefitplace and ADP. The implementation aligned Benefits Administration workflows with existing HR, payroll and training systems to support ongoing benefits operations at the Harris Products Group site.
|
|
|
|
|
Candidate Relationship Management | HCM |
|
2016 | 2017 |
|
|
|
|
|
Compensation Management | HCM |
|
2020 | 2020 |
|
|
|
|
|
Core HR | HCM |
|
2020 | 2020 |
|
|
|
|
|
Employee Self Service | HCM |
|
2014 | 2014 |
|
|
|
|
|
Environment, Health and Safety (EHS) | HCM |
|
2016 | 2016 |
|
|
|
|
|
Learning and Development | HCM |
|
2014 | 2014 |
|
|
|
|
|
Onboarding | HCM |
|
2016 | 2017 |
|
|
|
|
|
Payroll | HCM |
|
2016 | 2016 |
|
|
|
|
|
Performance and Goal Management | HCM |
|
2016 | 2017 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2016 | 2017 |
|
|
|
|
|
Time and Attendance | HCM |
|
2014 | 2014 |
|
Lincoln Electric AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveHelpNow | Legacy | LiveHelpNow Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013 Lincoln Electric deployed LiveHelpNow Live Chat on their corporate website as a front-line engagement channel. The implementation uses LiveHelpNow Live Chat within the Chatbots and Conversational AI category to support customer facing interactions for a manufacturing company with centralized web presence.
The deployment centers on a site-embedded chat widget and agent console, configured to provide real time text conversations, canned responses, visitor monitoring, and chat transcripts for customer support and sales engagements. Configuration likely emphasized session routing, queueing and agent handoff workflows consistent with Chatbots and Conversational AI deployments, enabling support teams to capture inquiry context and retain conversation history. Governance focused on operationalizing chat as a customer service touchpoint on the website, with process alignment toward web inquiry handling and transcript retention for post chat follow up.
|
Lincoln Electric Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2017 | 2017 |
|
Lincoln Electric Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
|
|
|
|
Enterprise Content Management | Content Management |
|
2020 | 2020 |
|
|
|
|
|
Web Content Management | Content Management |
|
2021 | 2021 |
|
Lincoln Electric eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2014 | 2014 |
|
Lincoln Electric CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
|
|
|
|
Customer Loyalty | CRM |
|
2010 | 2010 |
|
|
|
|
|
Data Management Platform | CRM |
|
2014 | 2014 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2013 | 2013 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2013 | 2013 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2013 | 2013 |
|
|
|
|
|
Marketing Automation | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Lincoln Electric ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2019 | 2019 |
|
Lincoln Electric Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Procure to Pay | Procurement |
|
2023 | 2023 |
|
|
|
|
|
Procurement | Procurement |
|
2015 | 2016 |
|
|
|
|
|
Procurement | Procurement |
|
2023 | 2023 |
|
|
|
|
|
Supplier Relationship Management | Procurement |
|
2015 | 2015 |
|
Lincoln Electric TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Treasury Management | TRM |
|
2015 | 2016 |
|
Lincoln Electric IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2005 | 2005 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2013 | 2013 |
|
Lincoln Electric CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Lincoln Electric
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Lincoln Electric Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Lincoln Electric IT executives and key decision makers. This section highlights Lincoln Electric's latest recorded technology evaluations, including SAP Ariba for Procurement on 2025-05-21. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Lincoln Electric digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Lincoln Electric Technographics
Lincoln Electric is a Manufacturing organization based in United States,
with around 12000 employees and annual revenues of $4.19 billion.
Lincoln Electric operates a diverse technology stack with applications such as
FIS GETPAID, Benefitfocus Benefitplace and LiveHelpNow Live Chat,
covering areas like AR Automation, Benefits Administration and Chatbots and Conversational AI.
Lincoln Electric has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as FIS Global, Benefitfocus and LiveHelpNow.
Lincoln Electric recently adopted applications including
SAP Ariba Procure to Pay in 2023, SAP Ariba in 2023 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Lincoln Electric’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Lincoln Electric’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Lincoln Electric technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.