AI Buyer Insights:

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Lotus Bakeries NV Tech Stack and Enterprise Applications

Lotus Bakeries NV Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, Lotus Bakeries NV implemented Microsoft 365. The Microsoft 365 deployment serves as the company Collaboration platform and is surfaced on the Lotus Bakeries corporate website, indicating use of the Microsoft 365 tenancy in public facing site contexts. Microsoft 365 at Lotus Bakeries is configured to deliver core Collaboration capabilities, including Exchange Online for email, SharePoint Online for document management and intranet, OneDrive for user storage, Microsoft Teams for real time collaboration, and the Office productivity suite for content creation. The deployment reflects a cloud hosted Microsoft 365 architecture with tenant level administration and Azure Active Directory identities providing access control and policy enforcement. Governance is implemented through Microsoft 365 administrative roles and standard Collaboration workflows for content publishing and employee collaboration across Lotus Bakeries NV operations in Belgium.
Lotus Bakeries NV Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Docusign Legacy DocuSign eSignature Digital Signing Content Management n/a 2022 2022
In 2022, Lotus Bakeries NV deployed DocuSign eSignature as a Digital Signing solution on its public website to capture electronic signatures for web-based agreements and consent flows. The implementation embeds DocuSign eSignature functionality into customer-facing pages, using standard e-signature workflows, authentication controls, and an auditable signature trail to record signer identity and transaction events. Implementation focuses on document signing capture and signature lifecycle management, leveraging DocuSign eSignature capabilities such as envelope management, audit logging, and configurable recipient routing to support legal and customer engagement functions on the website. Operational governance centers on web-based signing workflows with access control configuration and signed document retention at the application layer to centralize signature evidence and support compliance-oriented process requirements.
Lotus Bakeries NV CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Service Customer Support CRM n/a 2020 2020
In 2020, Lotus Bakeries NV implemented Zendesk Service as its Customer Support solution. The implementation is exposed on Lotus Bakeries' public website where Zendesk Service captures consumer inquiries through a web support interface and routes them into the Zendesk ticketing pipeline. This deployment centers on web-based customer service workflows and online case intake. Configuration likely includes a web support widget, ticket creation and assignment rules, and knowledge management components consistent with Customer Support deployments. Operational coverage focuses on the customer service function and the website channel, with standard support capabilities such as status tracking, ticket queues, and agent workflows used to manage incoming requests. Governance and process changes are expected to align around centralized ticket handling, case triage, and escalation workflows.
Customer Support CRM 2021 2021
Lotus Bakeries NV ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2020 2020
Lotus Bakeries NV PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2015 2015
Lotus Bakeries NV IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Lotus Bakeries NV

First Name Last Name Title Function Department Email Phone
Global Brand Director Director Marketing
Global Customer Development Manager Manager Customer Service
Direct Marketing Manager Manager Marketing
Sales Director Director Sales
ICT Director Director Finance

Apps Being Evaluated by Lotus Bakeries NV Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Lotus Bakeries NV IT executives and key decision makers. This section highlights Lotus Bakeries NV's latest recorded technology evaluations, including Parsec TrakSYS MES Platform for Manufacturing Execution System on 2026-10-19. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Lotus Bakeries NV digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2026-10-19 Lotus Bakeries NV Evaluated Parsec Automation Parsec TrakSYS MES Platform Manufacturing Execution System ERP Services and Operations
FAQ - APPS RUN THE WORLD Lotus Bakeries NV Technographics
Lotus Bakeries NV is a Consumer Packaged Goods organization based in Belgium, with around 2698 employees and annual revenues of $962.0 million.
Lotus Bakeries NV operates a diverse technology stack with applications such as Microsoft 365, DocuSign eSignature and Zendesk Service, covering areas like Collaboration, Digital Signing and Customer Support.
Lotus Bakeries NV has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Docusign and Zendesk.
Lotus Bakeries NV recently adopted applications including DocuSign eSignature in 2022, Zendesk Support Ticketing System in 2021 and Google Cloud Platform (GCP) in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Lotus Bakeries NV’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Lotus Bakeries NV’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Lotus Bakeries NV technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.