Montego Bay, x,
Jamaica
MBJ Airports Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by MBJ Airports and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 MBJ Airports employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MBJ Airports has purchased the following applications: MappedIn for Facility Management in 2022, Microsoft 365 for Collaboration in 2019, Hotjar for Customer Experience in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MBJ Airports is running and its propensity to invest more and deepen its relationship with MappedIn , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MBJ Airports revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MBJ Airports intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MappedIn | Legacy | MappedIn | Facility Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, MBJ Airports implemented MappedIn to deliver web based indoor mapping and passenger wayfinding. The deployment used MappedIn as a Facility Management application embedded on the public website to provide terminal navigation and facility visibility for travelers. This configuration positions MBJ Airports MappedIn implementation within customer facing digital services and airport operations usage.
MappedIn was configured to present interactive venue maps, searchable points of interest, and route guidance accessible from the airport website, with map content authored for terminal maps and service locations. Operational coverage centers on passenger services and terminal operations, reflecting a public facing facility mapping use case rather than internal asset management. Governance emphasized map content ownership and a website publishing workflow for updates, aligning map maintenance with existing web content processes.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2024 | 2024 |
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Tag Management | CRM |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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