MBS Textbook Exchange
2711 W Ash St,
Columbia, 65203, MO,
United States
Columbia, 65203, MO,
United States
1 800-325-5109
Professional Services
MBS Textbook Exchange Technographics
MBS Textbook Exchange Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MBS Textbook Exchange and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3700 MBS Textbook Exchange employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MBS Textbook Exchange has purchased the following applications: Microsoft 365 for Collaboration in 2018, E2open Logistyx Platform for Shipping Management in 2019, Oracle Responsys for Campaign Management in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MBS Textbook Exchange is running and its propensity to invest more and deepen its relationship with Microsoft , E2open , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MBS Textbook Exchange revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MBS Textbook Exchange intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MBS Textbook Exchange Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, MBS Textbook Exchange implemented Microsoft 365 to strengthen Collaboration across its organization and digital properties. Microsoft 365 is surfaced on the company website as part of MBS Textbook Exchange's collaboration and content management footprint.
The deployment leverages core Microsoft 365 capabilities consistent with Collaboration platform architectures, including Exchange Online for enterprise email, SharePoint Online for intranet and content publishing, OneDrive for user file sync, and Microsoft Teams for real time collaboration. The implementation is positioned to support corporate departments and digital channel teams across the United States, with administration aligned to standard Microsoft 365 tenant provisioning, role based access controls, and SharePoint site collection governance to manage content publishing and internal communication workflows.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| E2open | Legacy | E2open Logistyx Platform | Shipping Management | eCommerce | n/a | 2019 | 2019 |
In 2019, MBS Textbook Exchange implemented E2open Logistyx Platform to centralize and standardize outbound logistics across its 350,000 square foot distribution center in Columbia, MO. MBS Textbook Exchange E2open Logistyx Platform Shipping Management was applied to support the companys high volume fulfillment profile, which ships roughly four million orders per year for university bookstores, about 850 internet bookstores and direct consumer channels including students and military personnel.
The deployment consolidated multi carrier shipping orchestration, automated label generation and rate shopping based on weight, zone and cubic factors, and operationalized carrier service selection across parcel and mail alternatives. E2open Logistyx Platform was configured to remove manual relabeling steps, route shipments to the lowest practical service level, and simplify international shipping workflows, delivering end to end shipping management capabilities aligned to wholesale and e commerce fulfillment processes.
Integrations were implemented directly with major carriers, including UPS, FedEx, FedEx SmartPost, Endicia for USPS, UPS Mail Innovations and UPS Surepost services, bringing disparate carrier streams into a single platform. The implementation consolidated previously separate processing streams that had used a USPS metering station and a FedEx Café system so that all parcel and mail carrier services are managed through a unified Shipping Management layer.
Operational scope included fulfillment, shipping operations and customer onboarding processes, with configuration and governance focused on carrier rules, service mapping and rate option policies. Outcomes reported by MBS included elimination of relabeling, increased throughput and reduced labor, lower shipping costs, accelerated international shipping and simplified onboarding for new customers, all delivered through the E2open Logistyx Platform application.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Responsys | Campaign Management | CRM | n/a | 2012 | 2012 |
In 2012, MBS Textbook Exchange deployed Oracle Responsys as its customer-facing campaign engine to manage website-driven engagement. The deployment positioned Oracle Responsys to handle email and web campaign orchestration on the MBS website, aligning the application with the companys Campaign Management needs and digital customer engagement workflows.
Oracle Responsys was configured to drive core campaign management functions including email campaign automation, audience segmentation, template and content personalization, and journey orchestration aligned with e-commerce touchpoints. Configuration work focused on subscriber management, campaign scheduling, and deliverability controls typical of Campaign Management implementations, with rule-based segmentation and personalization capabilities applied to web-originated behavioral segments.
Operational ownership was centered in marketing and e-commerce teams, with the solution embedded into the website to trigger and manage customer communications. Governance emphasized campaign calendars, content approval workflows, and marketing operations oversight to maintain message consistency and compliance, while analytics and reporting capabilities within Oracle Responsys supported campaign monitoring and iterative refinement.
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at MBS Textbook Exchange
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by MBS Textbook Exchange Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from MBS Textbook Exchange IT executives and key decision makers. This section highlights MBS Textbook Exchange's latest recorded technology evaluations, including Cisco WebEx Contact Centre for Call Center on 2025-09-23. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the MBS Textbook Exchange digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD MBS Textbook Exchange Technographics
MBS Textbook Exchange is a Professional Services organization based in United States,
with around 3700 employees and annual revenues of $500.0 million.
MBS Textbook Exchange operates a diverse technology stack with applications such as
Microsoft 365, E2open Logistyx Platform and Oracle Responsys,
covering areas like Collaboration, Shipping Management and Campaign Management.
MBS Textbook Exchange has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, E2open and Oracle.
MBS Textbook Exchange recently adopted applications including
Hubspot Marketing Automation in 2021, Intuit Mailchimp in 2021 and OneTrust Cookie Consent in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of MBS Textbook Exchange’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates MBS Textbook Exchange’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete MBS Textbook Exchange technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.