Medibank Health Solutions
695 Collins Street Level 2, Docklands,
Melbourne, 3008, VIC,
Australia
Melbourne, 3008, VIC,
Australia
61 3 8622-5222
Healthcare
Medibank Health Solutions Technographics
Medibank Health Solutions Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Medibank Health Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3640 Medibank Health Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Medibank Health Solutions has purchased the following applications: SAP S/4 HANA for ERP Financial in 2019, SAP SuccessFactors Employee Central for Core HR in 2018, SAP S/4 HANA - Policy Management (FS-PM) for Insurance Policy Administration in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Medibank Health Solutions is running and its propensity to invest more and deepen its relationship with SAP , Visa , Humanforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Medibank Health Solutions revenues, which have grown to $5.26 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Medibank Health Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Medibank Health Solutions Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP Financial Management | Ibm | 2019 | 2019 |
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Expense Management | ERP Financial Management |
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2013 | 2013 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | Ibm | 2018 | 2018 |
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Core HR | HCM |
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2020 | 2020 |
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Employee Experience | HCM |
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2018 | 2018 |
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HR Service Delivery | HCM |
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2022 | 2022 |
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Onboarding | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2019 | 2019 |
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Performance and Goal Management | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Talent Assessment | HCM |
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2021 | 2021 |
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Workforce Analytics | HCM |
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2016 | 2016 |
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Workforce Analytics | HCM |
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2023 | 2023 |
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Workforce Scheduling | HCM |
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2016 | 2016 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA - Policy Management (FS-PM) | Insurance Policy Administration | ERP Services and Operations | n/a | 2014 | 2016 |
In 2014, Medibank Health Solutions implemented SAP S/4 HANA - Policy Management (FS-PM) for Insurance Policy Administration. The program was executed as a multi-year transformation to update a 30-year health insurance administration environment and consolidate policy servicing onto an SAP-based Health Insurance / Policy Management platform.
The implementation centered on SAP S/4 HANA - Policy Management (FS-PM), focusing on core policy administration capabilities including policy lifecycle management, in-force policy servicing, endorsements, and renewals aligned to Australian insurance rules. Configuration emphasized FS-PM modules to centralize policy objects, product definitions, and contract accounting to support sustained in-force policy management.
A major element was large-scale data migration and consolidation, moving approximately 3.7 million customer policies onto the SAP platform to create a single source of in-force policy records. Deployment architecture was SAP S/4 HANA based, delivering consolidated policy ledgers and unified policy master data to support operational teams.
Operational scope covered insurance operations across Australia and impacted policy administration and servicing functions within Medibank Health Solutions. Governance followed a phased multi-year rollout with data consolidation and service stabilization objectives, delivering large-scale data migration and consolidation benefits for in-force policy management.
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Generative AI Platforms | AI Development |
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2025 | 2025 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2013 | 2013 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Financial Consolidation and Close | EPM |
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2016 | 2016 |
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Financial Consolidation and Close | EPM |
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2016 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2016 | 2016 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2016 | 2016 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2019 | 2019 |
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Supplier Relationship Management | Procurement |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2020 | 2020 |
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Apps Development | PaaS |
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2019 | 2019 |
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Apps Development | PaaS |
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2017 | 2017 |
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Apps Development | PaaS |
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2014 | 2014 |
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Robotic Process Automation | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2013 | 2013 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Database Management | IaaS |
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2017 | 2017 |
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Database Management | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2014 | 2014 |
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Web Application Firewalls (WAF) | CyberSecurity |
|
2014 | 2014 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Physical Access Control System | Physical Security |
|
2017 | 2017 |
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Video Surveillance System | Physical Security |
|
2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Medibank Health Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Medibank Health Solutions Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Medibank Health Solutions Technographics
Medibank Health Solutions is a Healthcare organization based in Australia,
with around 3640 employees and annual revenues of $5.26 billion.
Medibank Health Solutions operates a diverse technology stack with applications such as
SAP S/4 HANA, SAP SuccessFactors Employee Central and SAP S/4 HANA - Policy Management (FS-PM),
covering areas like ERP Financial, Core HR and Insurance Policy Administration.
Medibank Health Solutions has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP.
Medibank Health Solutions recently adopted applications including
FIS Treasury GPT in 2025, One Model People Analytics in 2023 and ServiceNow HR in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Medibank Health Solutions’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Medibank Health Solutions’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Medibank Health Solutions technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.