AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Metro Trains Melbourne Pty Ltd Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Hitachi Legacy Hitachi Ellipse EAM ERP (formerly ABB Ventyx Ellipse ERP) ERP Financial ERP Financial Management n/a 2018 2019
In 2018 Metro Trains Melbourne Pty Ltd deployed Hitachi Ellipse EAM ERP, the product formerly known as ABB Ventyx Ellipse ERP, as its ERP Financial platform. The implementation targeted core enterprise asset management and financial control for the commuter rail operator based in Melbourne, Victoria, Australia, aligning maintenance operations with financial recordkeeping and procurement workflows. Configuration work centered on asset management, work order management, maintenance scheduling, inventory control, purchasing, general ledger, and accounts payable modules consistent with an enterprise asset management oriented ERP Financial installation. The environment proceeded into an Ellipse 9 upgrade project during January 2019 through July 2019, indicating staged versioning and functional stabilization activity following initial rollout. The Ellipse deployment was explicitly integrated with a SAP Ariba Purchase to Pay implementation that ran from October 2018 to August 2019, and it interfaced with SharePoint, INX, and a board of applications used by Metro Trains Melbourne, providing procurement and document linkage across systems. Operational coverage included finance, procurement, and maintenance engineering teams, with application support and developer functions delivering day to day platform sustainment in Melbourne operations. Governance and operational support were staffed internally, with roles recorded such as Senior Application Support and Developer from May 2018 to October 2022, an Application Analyst supporting the SAP Ariba Purchase to Pay project from October 2018 to August 2019, and an Application Support Specialist involved in the Ellipse 9 upgrade from January 2019 to July 2019. Change workflows emphasized staged upgrades and coordinated procurement integrations, reflecting standard ERP Financial and EAM governance patterns for managing configuration, release sequencing, and cross functional application support.
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP SuccessFactors Recruiting Marketing Candidate Relationship Management HCM n/a 2018 2018
In 2018 Metro Trains Melbourne Pty Ltd implemented SAP SuccessFactors Recruiting Marketing as its Candidate Relationship Management solution to strengthen talent acquisition workflows for a workforce of approximately 7000 employees. The deployment focused on candidate lifecycle management and talent pool orchestration to support hire to retire activities managed by the HR and OCMS teams across Metro’s Melbourne operations. SAP SuccessFactors Recruiting Marketing was configured to provide candidate engagement, talent pipeline segmentation, and campaign management capabilities consistent with Candidate Relationship Management best practices. The implementation emphasized integration-ready configuration to align Recruiting Marketing with Metro’s broader SuccessFactors footprint and adjacent HCM processes, supporting recruitment advertising, candidate relationship workflows, and onboarding handoffs. Integrations were established with Metro’s cloud-based HR ecosystem, explicitly including ADP Payroll, the cloud Learning Management System applications, and a centralized integration platform to reduce duplication of data and effort. Operational coverage centered on HR, talent acquisition, learning and development, and payroll functional areas, with Recruiting Marketing feeding candidate and onboarding information into downstream HCM and payroll processes. Governance centered on release and change management through vendor liaison, management of upgrades and TCB requirements, and adherence to security and OCMS policies, with a role established for HCM application support including standby call-out responsibilities. The implementation targeted optimization of the hire to retire process through incident resolution within defined SLA timeframes and integration of HCM applications to reduce duplication, time and effort.
Core HR HCM 2018 2018
Learning and Development HCM 2020 2020
Onboarding HCM 2018 2018
Payroll HCM 2013 2013
Payroll HCM 2018 2018
Payroll HCM 2010 2011
Recruiting, Applicant Tracking System HCM 2014 2014
Task Management HCM 2018 2019
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Hitachi Legacy Hitachi Ellipse EAM (formerly ABB Ability Ellipse EAM) Enterprise Asset Management ERP Services and Operations n/a 2018 2018
In 2018, Metro Trains Melbourne Pty Ltd implemented Hitachi Ellipse EAM (formerly ABB Ability Ellipse EAM) as its Enterprise Asset Management platform. The deployment centralized core asset lifecycle processes for rolling stock and fixed infrastructure across Metro Trains Melbourne operations, establishing a single asset register and consistent work order processing for maintenance teams. Hitachi Ellipse EAM was configured to support standard Enterprise Asset Management capabilities, including asset hierarchy and configuration management, scheduled preventive maintenance, reactive work order management, and spare parts inventory control. The implementation emphasized configuration of maintenance planning, resource scheduling, and condition-based tasking consistent with rail maintenance operational workflows. Integration and operational coverage included explicit connections with the organisation's business systems, notably ERP ABB Ellipse, SAP Ariba, SuccessFactors, SharePoint, and ITSM tooling, reflecting a systems landscape where asset, procurement, HR training, and incident records needed alignment. These integrations supported master data consistency between the Hitachi Ellipse EAM asset register and procurement and workforce systems, and linked maintenance incidents into ITSM-based support and change processes. Governance centered on standardizing work order lifecycles and change control, with operational ownership by maintenance and engineering functions and IT stewardship for integrations and application support. Ongoing support and development activities covered the broader business systems stack, indicating centralized application governance and coordinated release and change management across asset management, procurement, HR, and collaboration platforms.
Enterprise Asset Management ERP Services and Operations 2018 2019
Enterprise Asset Management ERP Services and Operations 2014 2014
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2016 2016
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2021 2021
Procurement
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Procurement Procurement 2018 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2016 2016
IT Decision Makers and Key Stakeholders at Metro Trains Melbourne Pty Ltd
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Metro Trains Melbourne Pty Ltd Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Metro Trains Melbourne Pty Ltd Technographics

Metro Trains Melbourne Pty Ltd is a Transportation organization based in Australia, with around 7000 employees and annual revenues of $1.69 billion.

Metro Trains Melbourne Pty Ltd operates a diverse technology stack with applications such as Hitachi Ellipse EAM ERP (formerly ABB Ventyx Ellipse ERP), SAP SuccessFactors Recruiting Marketing and Hitachi Ellipse EAM (formerly ABB Ability Ellipse EAM), covering areas like ERP Financial, Candidate Relationship Management and Enterprise Asset Management.

Metro Trains Melbourne Pty Ltd has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Hitachi and SAP.

Metro Trains Melbourne Pty Ltd recently adopted applications including Atlassian Jira Service Desk in 2021, Go1 Content Hub in 2020 and Amazon EC2 in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Metro Trains Melbourne Pty Ltd’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Metro Trains Melbourne Pty Ltd’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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