Melbourne, 8007, VIC,
Australia
Metro Trains Melbourne Pty Ltd Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Metro Trains Melbourne Pty Ltd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7000 Metro Trains Melbourne Pty Ltd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Metro Trains Melbourne Pty Ltd has purchased the following applications: Hitachi Ellipse EAM ERP (formerly ABB Ventyx Ellipse ERP) for ERP Financial in 2018, SAP SuccessFactors Recruiting Marketing for Candidate Relationship Management in 2018, Hitachi Ellipse EAM (formerly ABB Ability Ellipse EAM) for Enterprise Asset Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Metro Trains Melbourne Pty Ltd is running and its propensity to invest more and deepen its relationship with Hitachi , SAP , Go1 or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Metro Trains Melbourne Pty Ltd revenues, which have grown to $1.69 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Metro Trains Melbourne Pty Ltd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hitachi | Legacy | Hitachi Ellipse EAM ERP (formerly ABB Ventyx Ellipse ERP) | ERP Financial | ERP Financial Management | n/a | 2018 | 2019 |
In 2018 Metro Trains Melbourne Pty Ltd deployed Hitachi Ellipse EAM ERP, the product formerly known as ABB Ventyx Ellipse ERP, as its ERP Financial platform. The implementation targeted core enterprise asset management and financial control for the commuter rail operator based in Melbourne, Victoria, Australia, aligning maintenance operations with financial recordkeeping and procurement workflows.
Configuration work centered on asset management, work order management, maintenance scheduling, inventory control, purchasing, general ledger, and accounts payable modules consistent with an enterprise asset management oriented ERP Financial installation. The environment proceeded into an Ellipse 9 upgrade project during January 2019 through July 2019, indicating staged versioning and functional stabilization activity following initial rollout.
The Ellipse deployment was explicitly integrated with a SAP Ariba Purchase to Pay implementation that ran from October 2018 to August 2019, and it interfaced with SharePoint, INX, and a board of applications used by Metro Trains Melbourne, providing procurement and document linkage across systems. Operational coverage included finance, procurement, and maintenance engineering teams, with application support and developer functions delivering day to day platform sustainment in Melbourne operations.
Governance and operational support were staffed internally, with roles recorded such as Senior Application Support and Developer from May 2018 to October 2022, an Application Analyst supporting the SAP Ariba Purchase to Pay project from October 2018 to August 2019, and an Application Support Specialist involved in the Ellipse 9 upgrade from January 2019 to July 2019. Change workflows emphasized staged upgrades and coordinated procurement integrations, reflecting standard ERP Financial and EAM governance patterns for managing configuration, release sequencing, and cross functional application support.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Recruiting Marketing | Candidate Relationship Management | HCM | n/a | 2018 | 2018 |
In 2018 Metro Trains Melbourne Pty Ltd implemented SAP SuccessFactors Recruiting Marketing as its Candidate Relationship Management solution to strengthen talent acquisition workflows for a workforce of approximately 7000 employees. The deployment focused on candidate lifecycle management and talent pool orchestration to support hire to retire activities managed by the HR and OCMS teams across Metro’s Melbourne operations.
SAP SuccessFactors Recruiting Marketing was configured to provide candidate engagement, talent pipeline segmentation, and campaign management capabilities consistent with Candidate Relationship Management best practices. The implementation emphasized integration-ready configuration to align Recruiting Marketing with Metro’s broader SuccessFactors footprint and adjacent HCM processes, supporting recruitment advertising, candidate relationship workflows, and onboarding handoffs.
Integrations were established with Metro’s cloud-based HR ecosystem, explicitly including ADP Payroll, the cloud Learning Management System applications, and a centralized integration platform to reduce duplication of data and effort. Operational coverage centered on HR, talent acquisition, learning and development, and payroll functional areas, with Recruiting Marketing feeding candidate and onboarding information into downstream HCM and payroll processes.
Governance centered on release and change management through vendor liaison, management of upgrades and TCB requirements, and adherence to security and OCMS policies, with a role established for HCM application support including standby call-out responsibilities. The implementation targeted optimization of the hire to retire process through incident resolution within defined SLA timeframes and integration of HCM applications to reduce duplication, time and effort.
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Core HR | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2020 | 2020 |
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Onboarding | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2013 | 2013 |
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Payroll | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2010 | 2011 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Task Management | HCM |
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2018 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hitachi | Legacy | Hitachi Ellipse EAM (formerly ABB Ability Ellipse EAM) | Enterprise Asset Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Metro Trains Melbourne Pty Ltd implemented Hitachi Ellipse EAM (formerly ABB Ability Ellipse EAM) as its Enterprise Asset Management platform. The deployment centralized core asset lifecycle processes for rolling stock and fixed infrastructure across Metro Trains Melbourne operations, establishing a single asset register and consistent work order processing for maintenance teams.
Hitachi Ellipse EAM was configured to support standard Enterprise Asset Management capabilities, including asset hierarchy and configuration management, scheduled preventive maintenance, reactive work order management, and spare parts inventory control. The implementation emphasized configuration of maintenance planning, resource scheduling, and condition-based tasking consistent with rail maintenance operational workflows.
Integration and operational coverage included explicit connections with the organisation's business systems, notably ERP ABB Ellipse, SAP Ariba, SuccessFactors, SharePoint, and ITSM tooling, reflecting a systems landscape where asset, procurement, HR training, and incident records needed alignment. These integrations supported master data consistency between the Hitachi Ellipse EAM asset register and procurement and workforce systems, and linked maintenance incidents into ITSM-based support and change processes.
Governance centered on standardizing work order lifecycles and change control, with operational ownership by maintenance and engineering functions and IT stewardship for integrations and application support. Ongoing support and development activities covered the broader business systems stack, indicating centralized application governance and coordinated release and change management across asset management, procurement, HR, and collaboration platforms.
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Enterprise Asset Management | ERP Services and Operations |
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2018 | 2019 |
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Enterprise Asset Management | ERP Services and Operations |
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2014 | 2014 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2018 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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