Metso Technographics
Metso Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Metso and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 17121 Metso employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Metso has purchased the following applications: Basware AP Automation for AP Automation in 2017, SAP SuccessFactors Employee Central for Core HR in 2014, Mews Property Management for Hotel Property Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Metso is running and its propensity to invest more and deepen its relationship with BasWare , SAP , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Metso revenues, which have grown to $5.78 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Metso intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Metso Tech Stack and Enterprise Applications
Metso ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BasWare | Legacy | Basware AP Automation | AP Automation | ERP | n/a | 2017 | 2017 |
In 2017 Metso implemented Basware AP Automation to centralize accounts payable across its global manufacturing footprint. The initiative targeted the AP Automation category to standardize invoice intake, enable automated e-invoicing, and consolidate invoice processing across multiple sites and business units.
Basware AP Automation was configured around core accounts payable capabilities typical of the AP Automation category, including electronic invoice capture and normalization, automated invoice validation, configurable approval workflows, and centralized exception handling. The deployment emphasized standardized invoice data models and automated routing to enforce consistent processing rules and reduce local variance in AP handling.
Operational scope covered finance and accounts payable functions across Metso’s global sites, with a central AP operations model coordinating local touchpoints and supplier interactions. Supplier invoice connectivity and e-invoicing formats were implemented to streamline inbound invoices and to support a single, centralized accounts payable control point across business units.
Governance and process changes accompanied the technical rollout, including centralized invoice policies, standardized approval thresholds, and supplier onboarding rules to align global AP processes. Rollout and change management focused on consolidating processes under the Basware AP Automation platform and establishing centralized oversight for invoice processing and exception resolution.
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ERP Financial | ERP |
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2015 | 2015 |
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ERP Financial | ERP |
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2020 | 2021 |
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Expense Management | ERP |
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2012 | 2012 |
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Metso HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | NTT Data | 2014 | 2015 |
In 2014, Metso implemented SAP SuccessFactors Employee Central as part of the Metso PeoplePoint Program, deploying a cloud-based Core HR platform to modernize HR management across 52 countries. The project consolidated core HR master data and basic HR processes for roughly 14,000 employees, and the modernization was completed in a 10 month rollout that the company reports finished on time and below estimated cost.
The SAP SuccessFactors Employee Central deployment focused on Core HR functionality, delivering a unified employee and supervisor user interface and reducing the number of point tools previously used by supervisors and HR professionals. Built-in integrations were established between Employee Central and SAP SuccessFactors Recruiting and SAP SuccessFactors Succession modules, enabling end-to-end HR process continuity across talent acquisition, succession planning, and core HR master data.
From an architecture perspective, the implementation was delivered as a cloud service with automatic updates, and Employee Central was integrated into five payroll systems plus three additional systems using the SAP HANA Cloud platform. The cloud deployment emphasized a consolidated information system environment and an evergreen application posture, where SuccessFactors updates and new analytics capabilities are delivered as part of the service.
The program engaged implementation partners NTT Data and included support from Pasafin, with the project team leveraging prior collaboration to meet tight schedules and complex integration requirements. Governance and rollout practices centralized HR master data management, streamlined cross-system workflows, and provided a single source of truth for employee personal data that simplified GDPR reporting and employee self-service access.
Explicit outcomes cited by Metso include immediate application and license cost reductions with an estimated system repayment period of six years or three years when alternative development costs are considered, stricter and more cost-effective GDPR compliance, an integrated UI for supervisors and HR, and recognition through the Nordic Quality Awards in the Business Transformation category.
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Payroll | HCM |
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2007 | 2008 |
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Succession and Leadership Planning | HCM |
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2014 | 2015 |
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Workforce Management | HCM |
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2016 | 2016 |
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Workforce Management | HCM |
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2015 | 2015 |
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Metso ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mews Systems | Legacy | Mews Property Management | Hotel Property Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 Metso deployed Mews Property Management as its customer facing Hotel Property Management solution on the Metso website. The deployment exposed online booking and reservation flows directly through the corporate site, using Mews Property Management as the booking and property control layer.
The implementation focused on core Hotel Property Management capabilities, including reservation engine, front desk operations, rate and inventory management, billing and invoicing, guest profiles, and housekeeping workflows that align with Mews Property Management standard modules. Configuration emphasized web based administration and role based access for front office and operations staff.
Integration surface was primarily the Metso website frontend, where the Mews Property Management booking engine and online booking engine were embedded to provide guest self service and booking confirmations. Operational coverage included reservations, guest services, and facilities or corporate travel teams responsible for on site accommodation management.
Governance centered on centralized configuration, standardizing front office workflows and booking policies within the Mews Property Management admin console, and establishing role based user profiles and access controls for hotel operations and facilities staff. Rollout was web first, with administration and operational processes managed through the cloud hosted Mews Property Management interface.
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Manufacturing ERP | ERP Services and Operations |
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2021 | 2021 |
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Metso Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Metso Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2019 | 2019 |
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Digital Signing | Content Management |
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2020 | 2020 |
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Metso CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2017 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2020 | 2020 |
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Metso ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Metso PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2015 | 2015 |
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Metso Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2013 | 2013 |
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Supplier Relationship Management | Procurement |
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2013 | 2013 |
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Metso SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2004 | 2005 |
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Metso PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Metso IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Metso CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Metso
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Metso Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Metso IT executives and key decision makers. This section highlights Metso's latest recorded technology evaluations, including Worksoft Process Intelligence for Process Mining on 2025-03-25, SAP S/4 HANA for ERP Financial on 2025-02-25, and Dassault Enovia PLM for Product Lifecycle Management on 2025-01-16. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Metso digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Metso Technographics
Metso is a Manufacturing organization based in Finland,
with around 17121 employees and annual revenues of $5.78 billion.
Metso operates a diverse technology stack with applications such as
Basware AP Automation, SAP SuccessFactors Employee Central and Mews Property Management,
covering areas like AP Automation, Core HR and Hotel Property Management.
Metso has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as BasWare, SAP and Mews Systems.
Metso recently adopted applications including
ECI Mapaz in 2021, SAP S/4 HANA in 2020 and Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Metso’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Metso’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Metso technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.