Michael Kors
11 west 42 st,
New York, 10036, NY,
United States
New York, 10036, NY,
United States
1 186-670-5677
Retail
Michael Kors Technographics
Michael Kors Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Michael Kors and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11096 Michael Kors employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Michael Kors has purchased the following applications: Coupa Invoice for AP Automation in 2019, Workday HCM for Core HR in 2015, FreeWheel Demandsuite for Agency Management in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Michael Kors is running and its propensity to invest more and deepen its relationship with Coupa Software , SAP , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Michael Kors revenues, which have grown to $4.51 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Michael Kors intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Michael Kors Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Coupa Software | Legacy | Coupa Invoice | AP Automation | ERP Financial Management | n/a | 2019 | 2019 |
In 2019, Michael Kors implemented Coupa Invoice as its AP Automation platform. Michael Kors Coupa Invoice AP Automation supports Accounts Payable operations across its retail finance organization.
The deployment centralized invoice intake and automated approval routing, using Coupa Invoice automatic workflow to process, code, and post high volumes of supplier invoices. Accounts Payable staff processed coding and posting through Coupa, including allocation of GST, HST, and PST by province for the Canada entity, and scanned checks and vendor invoices to support Internal Audit requirements.
Coupa Invoice was integrated with the JD Edwards Accounting System to post transactions to the general ledger and to orchestrate payment runs. Payment execution workflows supported check, ACH, wire transmission, and virtual card processing, connecting invoice validation in Coupa Invoice to payment settlement in JD Edwards.
Operational scope included the Accounts Payable team based in East Rutherford, NJ and the Canada entity, supporting invoicing and vendor relationships for Logistics, Men’s Division of Design, Merchandising, Sales, and Accessories. Governance was enforced through Coupa Invoice approval workflows, dispute handling and vendor communication processes, monitoring GL balances for prepaid invoices, and procedures to resolve invoice discrepancies and assist month-end close activities.
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Expense Management | ERP Financial Management |
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2019 | 2019 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2015 | 2018 |
In 2015 Michael Kors implemented Workday HCM for Core HR to centralize employee records and formalize Talent Acquisition processes across retail operations. The implementation was positioned as the companywide Global HR system and included members of the internal implementation team from Retail Development who led configuration and rollout for recruiting workflows.
Workday HCM was configured to support Core HR functions with emphasis on recruiting and talent acquisition, including full cycle recruiting, applicant tracking and strategic talent pooling aligned to retail roles. The implementation work included configuration of recruiter workflows and candidate management processes to enable district and store staffing requests and to standardize hiring authorizations and role profiles.
Operational coverage focused on the Retail Development division and store hiring for the East Coast, with direct collaboration between recruiters and business stakeholders such as District Managers, the Director of Stores and the VP of Retail Development to align staffing plans. The program also incorporated a Global Employee Branding Initiative that connected employer brand content to recruiting activities on LinkedIn and Glassdoor and to career fair collateral.
Governance changes included centralized oversight of Talent Acquisition with designated recruiter leadership to ensure consistency in client advising and talent pooling. The employee branding workstream delivered a measurable engagement improvement, producing a 50% increase in traffic to employer brand channels after launch.
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Payroll | HCM |
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2008 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Time and Attendance | HCM |
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2008 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FreeWheel, A Comcast Company | Legacy | FreeWheel Demandsuite | Agency Management | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024, Michael Kors implemented FreeWheel Demandsuite. The deployment places FreeWheel Demandsuite on michaelkors.com to support programmatic advertising and on-site ad delivery, categorized as Agency Management. Michael Kors FreeWheel Demandsuite Agency Management supports the company business function for digital advertising and media buying across its e‑commerce properties in the United States.
Configuration emphasized Agency Management capabilities including demand-side campaign management, inventory controls, ad decisioning, pacing, creative rotation, and reporting modules consistent with programmatic ad operations. The implementation combined client-side tag provisioning with server-side decisioning components to orchestrate ad selection, frequency controls, and creative delivery on the web storefront. Campaign targeting, scheduling, and automated pacing workflows were configured to align with marketing and media planning processes.
Operational ownership sits with digital marketing, media planning, and e-commerce teams, supported by campaign governance and approval workflows to coordinate internal stakeholders and external agency interactions. Reporting cadence and dashboarding routines were established to integrate campaign performance into regular media reviews and planning cycles. FreeWheel Demandsuite is instrumented as the central Agency Management platform for on-site programmatic activity on michaelkors.com.
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Travel Management | ERP Services and Operations |
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2019 | 2019 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Intelligent Process Automation | AI-Powered Application |
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2024 | 2024 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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Analytics and BI | Analytics and BI |
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2014 | 2014 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2022 | 2022 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2023 | 2023 |
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eCommerce | eCommerce |
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2015 | 2015 |
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Personalization and Product Recommendations | eCommerce |
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2015 | 2015 |
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Logistics Management | SCM |
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2013 | 2013 |
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Warehouse Management | SCM |
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2008 | 2009 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2014 | 2014 |
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Customer Engagement | CRM |
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2018 | 2018 |
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Customer Engagement | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2013 | 2013 |
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Data Management Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics, Data Management Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procure to Pay | Procurement |
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2019 | 2019 |
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Procurement | Procurement |
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2019 | 2019 |
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Supplier Relationship Management | Procurement |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2004 | 2004 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Michael Kors
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Apps Being Evaluated by Michael Kors Executives
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FAQ - APPS RUN THE WORLD Michael Kors Technographics
Michael Kors is a Retail organization based in United States,
with around 11096 employees and annual revenues of $4.51 billion.
Michael Kors operates a diverse technology stack with applications such as
Coupa Invoice, Workday HCM and FreeWheel Demandsuite,
covering areas like AP Automation, Core HR and Agency Management.
Michael Kors has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Coupa Software, Workday and FreeWheel, A Comcast Company.
Michael Kors recently adopted applications including
FreeWheel Demandsuite in 2024, Bazaarvoice HarmonyAI in 2024 and LexisNexis ThreatMetrix in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Michael Kors’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Michael Kors’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Michael Kors technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.