Miller Thomson
Scotia Plaza, 40 King Street West, Suite 5800,,
Toronto, M5H 3S1, ON,
Canada
Toronto, M5H 3S1, ON,
Canada
1 416-595-8500
Professional Services
Miller Thomson Technographics
Miller Thomson Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Miller Thomson and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 Miller Thomson employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Miller Thomson has purchased the following applications: Emburse Enterprise for Expense Management in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Miller Thomson is running and its propensity to invest more and deepen its relationship with Emburse , Cisco Systems , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Miller Thomson revenues, which have grown to $248.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Miller Thomson intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Miller Thomson Tech Stack and Enterprise Applications
Miller Thomson ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Emburse | Legacy | Emburse Enterprise | Expense Management | ERP | n/a | 2019 | 2019 |
In 2019 Miller Thomson implemented Emburse Enterprise for Expense Management to modernize and streamline expense submission and reimbursement processes. The deployment targeted the firm’s expense lifecycle, explicitly addressing submission, receipt capture, approval routing, and reimbursement processing to reduce manual steps and enforce policy controls.
Configuration work focused on core Expense Management modules including automated approval workflows, expense policy enforcement, electronic receipt handling, and reporting and audit trails. The implementation established role-based approval chains and exception handling aligned to legal practice support and finance workflows, and embedded expense policy validation to drive consistent compliance across submissions.
Operational coverage extended across Miller Thomson’s Canada offices and the firm’s employee population, bringing finance teams and practice support staff onto a single expense platform. Governance changes emphasized standardized approval processes and auditability, and the program was positioned to deliver the stated outcomes of modernization and streamlined reimbursement for the firm.
|
Miller Thomson Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020 Miller Thomson implemented Cisco Webex Meetings to provide firm-wide audio and video collaboration. Cisco Webex Meetings is surfaced on the Miller Thomson website, and the deployment falls under the Audio Video and Web Conferencing category.
The deployment uses core Webex Meetings capabilities, including scheduled and ad hoc video conferencing, screen sharing, session recording, participant controls and meeting moderation. Security controls such as meeting access restrictions, password protection and encryption are configured to support confidential client communications.
Webex Meetings is embedded on firm web pages to enable client-facing conferencing and remote consultations, allowing external attendees to join through browser-based flows. The implementation is provisioned for internal practice groups, client service teams and administrative functions, with user accounts managed through the firm's administrative console.
Governance is centered on centralized administration for user provisioning, meeting policy configuration and recording retention aligned with firm confidentiality requirements. Operational processes include scheduling and moderation standards for client meetings and controls to limit recording access to authorized personnel.
|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2017 | 2017 |
|
Miller Thomson Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docusign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021 Miller Thomson implemented DocuSign eSignature as a Digital Signing capability on its public website. The deployment addresses client-facing document execution by embedding DocuSign eSignature workflows directly into web-based engagement and signature touchpoints.
The DocuSign eSignature implementation incorporates standard Digital Signing functional modules including embedded signing sessions, envelope preparation and routing, reusable templates for common engagement letters, signer authentication options, and comprehensive audit trail generation. Configuration work emphasized role-based administrative controls for template and envelope management, signer workflow sequencing, and retention of tamper-evident transaction records to support legal recordkeeping.
Operational scope centers on the firm website as the primary channel for client signature capture and document exchange, with governance oriented toward centralized admin roles, signing policy configuration, and audit log management. The narrative highlights Miller Thomson DocuSign eSignature Digital Signing as the core capability supporting client-facing signature workflows and internal governance of signing processes.
|
Miller Thomson CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
Miller Thomson IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at Miller Thomson
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Miller Thomson Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Miller Thomson IT executives and key decision makers. This section highlights Miller Thomson's latest recorded technology evaluations, including Cisco Jabber for Audio Video and Web Conferencing on 2026-07-22. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Miller Thomson digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-07-22 | Miller Thomson | Evaluated | Cisco Systems | Cisco Jabber | Audio Video and Web Conferencing | Collaboration |
FAQ - APPS RUN THE WORLD Miller Thomson Technographics
Miller Thomson is a Professional Services organization based in Canada,
with around 1200 employees and annual revenues of $248.0 million.
Miller Thomson operates a diverse technology stack with applications such as
Emburse Enterprise, Cisco Webex Meetings and DocuSign eSignature,
covering areas like Expense Management, Audio Video and Web Conferencing and Digital Signing.
Miller Thomson has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Emburse, Cisco Systems and Docusign.
Miller Thomson recently adopted applications including
DocuSign eSignature in 2021, Cisco Webex Meetings in 2020 and Emburse Enterprise in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Miller Thomson’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Miller Thomson’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Miller Thomson technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.