AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Mountain Equipment Co-op Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Microsoft Dynamics AX Microsoft Dynamics 365 for Finance and Operations ERP Financial ERP Financial Management n/a 2023 2023
In 2023 Mountain Equipment Co-op implemented Microsoft Dynamics 365 for Finance and Operations as its ERP Financial application, migrating from Microsoft Dynamics AX. The engagement included a Microsoft Dynamics 365 Finance and Operations Finance Functional Consultant contracted from March 2023 to October 2023, operating hybrid from Vancouver to lead finance functional design and configuration work. The implementation focused on core finance capabilities, with Microsoft Dynamics 365 for Finance and Operations configured for General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cash and Bank Management, and financial reporting and budgeting functionality. Work included chart of accounts rationalization, multi-entity accounting configuration, intercompany accounting rules, and setup of statutory and tax reporting frameworks aligned to Canadian requirements. Operational coverage targeted Finance, Accounting, and Treasury functions, and the program included migration of master data and transactional history from Microsoft Dynamics AX into Microsoft Dynamics 365 for Finance and Operations. Governance work centered on role based security, approval workflows, and finance process standardization, with the finance functional consultant responsible for functional configuration, solution design artifacts, and coordinating end user readiness activities.
Payment Processing ERP Financial Management 2019 2019
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
UKG Legacy UKG Pro Recruiting (ex UltiPro Recruiting) Recruiting, Applicant Tracking System HCM n/a 2014 2014
In 2014, Mountain Equipment Co-op deployed UKG Pro Recruiting (ex UltiPro Recruiting) as their Recruiting,Applicant Tracking System. The UKG Pro Recruiting application is embedded on their public careers site and functions as the primary job board and candidate intake channel. Mountain Equipment Co-op uses UKG Pro Recruiting (ex UltiPro Recruiting) as its Recruiting,Applicant Tracking System to support Talent Acquisition and hiring workflows across HR and hiring manager teams. Implementations focused on core applicant tracking functions including job posting and publication, candidate application intake, configurable screening and status tracking, and requisition approvals, with recruiter managed workflow orchestration to standardize candidate routing on the careers site.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2016 2016
Mountain Equipment Co-op implemented LiveChat in 2016 to add a web-based customer messaging channel on its public ecommerce site. The deployment uses LiveChat to embed a chat widget on MEC's website, providing real-time customer interactions handled through the LiveChat agent console. Configuration focused on conversational workflows consistent with the Chatbots and Conversational AI category, including chat widget behavior, canned responses, proactive chat invitations, and agent routing rules. The implementation captures chat transcripts and conversation history, and configures reporting and session logs for operational monitoring and agent performance review. LiveChat was configured to support concurrent sessions and conversational handoffs within the agent console. Operational scope centers on MEC's online customer service and ecommerce support teams in Canada, with LiveChat servicing front line inquiry handling and sales assistance on the website. Governance adjustments emphasized synchronous messaging workflows, standardized response templates, and escalation procedures from chat to email or phone when required. Training covered conversational etiquette, session handling, use of the LiveChat console, and transcript capture for follow up. This account restates LiveChat as the application chosen to manage on-site conversational engagement under the Chatbots and Conversational AI category. No implementation partner or third-party integration details are specified in the provided source.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2015 2015
Collaboration Collaboration 2020 2020
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2016 2016
Personalization and Product Recommendations eCommerce 2014 2014
Shipping Management eCommerce 2019 2019
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2014 2014
Customer Experience CRM 2019 2019
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2016 2016
IT Service Management ITSM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2020 2020
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2019 2019
IT Decision Makers and Key Stakeholders at Mountain Equipment Co-op
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Mountain Equipment Co-op Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Mountain Equipment Co-op Technographics

Mountain Equipment Co-op is a Professional Services organization based in Canada, with around 2560 employees and annual revenues of $520.0 million.

Mountain Equipment Co-op operates a diverse technology stack with applications such as Microsoft Dynamics 365 for Finance and Operations, UKG Pro Recruiting (ex UltiPro Recruiting) and LiveChat, covering areas like ERP Financial, Recruiting, Applicant Tracking System and Chatbots and Conversational AI.

Mountain Equipment Co-op has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, UKG and LiveChat, Inc..

Mountain Equipment Co-op recently adopted applications including Microsoft Dynamics 365 for Finance and Operations in 2023, Freshservice in 2021 and Amazon EC2 in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Mountain Equipment Co-op’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Mountain Equipment Co-op’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Mountain Equipment Co-op technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.