Gaithersburg, 20878, MD,
United States
NEA Member Benefits Technographics
NEA Member Benefits Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by NEA Member Benefits and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 NEA Member Benefits employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NEA Member Benefits has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2017, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2018, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NEA Member Benefits is running and its propensity to invest more and deepen its relationship with Oracle , iCIMS , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NEA Member Benefits revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NEA Member Benefits intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
NEA Member Benefits Tech Stack and Enterprise Applications
NEA Member Benefits ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017 NEA Member Benefits implemented Oracle NetSuite ERP. The work focused on optimizing the organization’s NetSuite ERP system functionality and reporting capabilities, applying database principles and programming concepts to extend native features. Oracle NetSuite ERP served as the ERP Financial platform to support finance and accounting business functions across the organization.
Implementation activity emphasized core financial modules including general ledger, accounts payable, accounts receivable, and financial reporting, with configuration of the chart of accounts, fiscal calendars, and accounting segments. Functional extensions used NetSuite native tooling such as saved searches, custom records, and SuiteScript to automate reconciliations, posting logic, and tailored financial views. Data model adjustments and scripted transformations aligned transactional data with reporting taxonomies and standardized financial controls.
Operational scope covered finance and accounting departments, where role based access controls and approval workflows were configured to enforce segregation of duties. Governance practices prioritized scripted deployment of customizations, version control for SuiteScript assets, and scheduled reporting cycles to standardize month end close and audit readiness. The engagement aimed to optimize functionality and reporting capabilities within Oracle NetSuite ERP through a combination of configuration, automation, and programmatic customization.
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NEA Member Benefits HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, NEA Member Benefits implemented iCIMS Recruit Applicant Tracking System. The deployment uses iCIMS Recruit Applicant Tracking System as a cloud-hosted Applicant Tracking System embedded on the organization website to manage external job postings and applicant intake. The implementation prioritized career site integration for branded application forms and direct candidate capture, with configuration aligned to the nonprofit’s HR and recruiting function in the United States. Technical architecture centered on a SaaS delivery model connecting the public career portal to centralized applicant records.
Core modules configured included requisition management, job posting orchestration, candidate sourcing and profile management, resume parsing and applicant tracking, plus interview scheduling and offer workflow, reflecting standard Applicant Tracking System capabilities. Configuration emphasized recruiter and hiring manager workflows with role-based access controls and requisition approval routing to establish hiring governance and consistent status transitions. The implementation centralized candidate data for HR operations through the iCIMS Recruit Applicant Tracking System integration on the public site, enabling unified applicant lifecycle management and standardized recruiting processes.
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NEA Member Benefits Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, NEA Member Benefits implemented Zoom under the Audio Video and Web Conferencing category. The Zoom deployment is surfaced on the NEA Member Benefits website to provide browser‑accessible conferencing and meeting links for member engagement and remote communications. As a United States based non profit with 100 employees, NEA Member Benefits uses Zoom to support member-facing virtual events and service interactions delivered through its public site and member portal.
The implementation concentrates on embedding Zoom meeting and webinar capabilities into web pages and portal workflows, using standard web client and link-based integration patterns to enable sign up and join flows from the site. Operational coverage is focused on member services and communications rather than back-office ERP or HR systems, and governance appears centered on site-level provisioning and front-end integration controls. Zoom is positioned as the primary Audio Video and Web Conferencing capability for online member engagement at NEA Member Benefits.
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Collaboration | Collaboration |
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2015 | 2015 |
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NEA Member Benefits Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2018 | 2018 |
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NEA Member Benefits CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Management Platform | CRM |
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2013 | 2013 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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NEA Member Benefits ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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NEA Member Benefits IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at NEA Member Benefits
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Manager, Financial Services | Manager | Finance | ||||
| CFO | CXO | Finance |
Apps Being Evaluated by NEA Member Benefits Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-05-15 | NEA Member Benefits | Evaluated | HCL Technologies | HCL Unica Campaign (formerly IBM Unica Campaign) | Marketing Automation | CRM |
| 2025-05-15 | NEA Member Benefits | Evaluated | HCL Technologies | HCL Unica Campaign | Account Based Marketing | CRM |