Nigel Frank International
The St. Nicholas Building St. Nicholas Street,
Newcastle Upon Tyne, NE1 1RF,
United Kingdom
Newcastle Upon Tyne, NE1 1RF,
United Kingdom
44 19 1230 1883
Professional Services
Nigel Frank International Technographics
Nigel Frank International Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Nigel Frank International and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Nigel Frank International employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Nigel Frank International has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Drift AI Chatbot for Chatbots and Conversational AI in 2019, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Nigel Frank International is running and its propensity to invest more and deepen its relationship with Oracle , Sage , Drift or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Nigel Frank International revenues, which have grown to $118.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Nigel Frank International intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Nigel Frank International Tech Stack and Enterprise Applications
Nigel Frank International ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Nigel Frank International implemented Oracle NetSuite ERP and established the Oracle NetSuite ERP platform to consolidate its finance functions under the ERP Financial category. The deployment positioned the application as the primary system for transactional finance and reporting within the professional services back office.
Configuration work focused on core ERP Financial modules including general ledger, accounts receivable, accounts payable, billing and revenue recognition, fixed asset accounting and financial reporting. Implementation included automation of journal processing, bank reconciliation workflows and invoice approval sequencing, alongside role based access controls and a segmented chart of accounts to support service line and client billing requirements.
Operational scope centered on the finance and accounting organization, with governance introduced through master data standards, account mapping rules and documented monthly close procedures aligned to the Oracle NetSuite ERP configuration. Process controls emphasized audit trail enforcement, approval workflows and standardized transaction handling to create repeatable finance operations within the company.
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ERP Financial | ERP |
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2016 | 2017 |
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Nigel Frank International AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 Nigel Frank International deployed Drift AI Chatbot on its corporate website. Drift AI Chatbot, in the Chatbots and Conversational AI category, was implemented to capture and qualify inbound website visitors and to centralize conversational engagement with prospective clients and candidates.
The implementation emphasized conversational lead capture workflows and automated qualification through intent-sensitive responses and scripted playbooks, with predefined escalation paths to human agents for more complex inquiries. Configuration included contextual routing rules and meeting handoff capabilities to align automated conversations with commercial and candidate engagement processes.
Operational coverage was focused on the public website and associated front-end touchpoints, supporting marketing and sales functions and standardizing initial engagement across visitor segments. Governance centered on standardized conversation scripts and response policies to maintain brand voice and to coordinate handoffs to internal teams during staffed hours.
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Nigel Frank International Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Nigel Frank International implemented DocuSign eSignature as its Digital Signing solution on the corporate website. DocuSign eSignature is deployed to enable digital signature capture on public web forms and document flows, providing an embedded signing experience for external users.
The implementation emphasized standard Digital Signing capabilities, including embedded signing sessions, envelope management, template based documents, signer authentication controls, and system generated audit trails. Configuration work focused on web integration for client and candidate touchpoints, form driven signing sessions initiated from the site, and centralized management of signed records through the DocuSign eSignature console.
Operational scope covers website facing agreement execution for recruitment and professional services document needs within Nigel Frank International, with governance centered on centralized template control and signing policies to ensure consistent authentication and compliance. The rollout was organized at company level for UK operations, aligning e signature workflows with existing document handling and records management practices.
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Nigel Frank International CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Nigel Frank International PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Nigel Frank International IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2008 | 2008 |
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Nigel Frank International CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Nigel Frank International
| First Name | Last Name | Title | Function | Department | Phone | |
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CFO | CXO | Finance | |
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CEO & Founder | CXO | Finance | |
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Operations Director | Director | Finance | |
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Group Accountant | Manager | Finance | |
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Business Manager | Manager | Operations | |
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Apps Being Evaluated by Nigel Frank International Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Nigel Frank International IT executives and key decision makers. This section highlights Nigel Frank International's latest recorded technology evaluations, including Microsoft 365 for Collaboration on 2026-03-24, Slack Connect for Collaboration on 2026-01-14, and Microsoft Dynamics CRM for CRM on 2025-10-03. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Nigel Frank International digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-24 | Nigel Frank International | Evaluated | Microsoft | Microsoft 365 | Collaboration | Collaboration |
| 2026-01-14 | Nigel Frank International | Evaluated | Salesforce | Slack Connect | Collaboration | Collaboration |
| 2025-10-03 | Nigel Frank International | Evaluated | Microsoft | Microsoft Dynamics CRM | CRM | CRM |
| 2025-06-26 | Nigel Frank International | Evaluated |
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ERP Financial | ERP |
| 2025-06-26 | Nigel Frank International | Evaluated |
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ERP Financial | ERP |
| 2025-06-26 | Nigel Frank International | Evaluated |
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ERP Financial | ERP |
| 2024-09-20 | Nigel Frank International | Evaluated |
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ML and Data Science Platforms | AI Development |
| 2024-09-06 | Nigel Frank International | Evaluated |
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ERP Financial | ERP |
FAQ - APPS RUN THE WORLD Nigel Frank International Technographics
Nigel Frank International is a Professional Services organization based in United Kingdom,
with around 500 employees and annual revenues of $118.0 million.
Nigel Frank International operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Drift AI Chatbot and DocuSign eSignature,
covering areas like ERP Financial, Chatbots and Conversational AI and Digital Signing.
Nigel Frank International has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Drift and DocuSign.
Nigel Frank International recently adopted applications including
DocuSign eSignature in 2021, Amazon SES in 2021 and 6sense Account Engagement Platform in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Nigel Frank International’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Nigel Frank International’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Nigel Frank International technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.