Normal Illinois
1223 S Adelaide St,
Normal, 61761-3356, IL,
United States
Normal, 61761-3356, IL,
United States
1 309-319-6829
Banking and Financial Services
Normal Illinois Technographics
Normal Illinois Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Normal Illinois and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4 Normal Illinois employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Normal Illinois has purchased the following applications: ProfitWell Metrics for Subscription and Recurring Billing in 2022, PeopleStrategy eHCM for Core HR in 2018, Hubspot Live Chat for Chatbots and Conversational AI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Normal Illinois is running and its propensity to invest more and deepen its relationship with ProfitWell , PeopleStrategy , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Normal Illinois revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Normal Illinois intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Normal Illinois Tech Stack and Enterprise Applications
Normal Illinois ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ProfitWell | Legacy | ProfitWell Metrics | Subscription and Recurring Billing | ERP | n/a | 2022 | 2022 |
In 2022 Normal Illinois implemented ProfitWell Metrics, deploying ProfitWell Metrics as its Subscription and Recurring Billing analytics layer on the organization website. The small, four employee banking and financial services entity instrumented the application directly on site to capture subscription events and centralize visibility for subscription-based revenue activity.
ProfitWell Metrics is configured to deliver subscription analytics capabilities typical of the Subscription and Recurring Billing category, including MRR and churn reporting, cohort analysis, segmentation and dashboarded subscription health metrics. The implementation centers on website event instrumentation feeding recurring billing dashboards used by finance and customer operations, with configured reporting cadence and governance to surface subscription trends and support operational decision making.
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Normal Illinois HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PeopleStrategy | Legacy | PeopleStrategy eHCM | Core HR | HCM | n/a | 2018 | 2018 |
In 2018, the Town of Normal, Normal Illinois implemented PeopleStrategy eHCM to manage Core HR and benefits administration for its municipal workforce. The selection addressed the town's human capital management and benefits administration needs and was publicly announced in 2018.
The implementation covered Core HR and benefits administration capabilities within PeopleStrategy eHCM, centering on centralized employee records, benefits enrollment workflows, position and job data management, and HRIS reporting and compliance configuration. Configuration emphasized municipal policy mapping, employee classification and lifecycle transactions consistent with public sector HR practices. The PeopleStrategy eHCM application provided the HRIS foundation for administering benefits enrollment and maintaining personnel records.
Operational scope was the Town of Normal municipal HR department and the town workforce, with administrative roles assigned to HR staff and manager-level approvers. Governance focused on adapting benefits administration and Core HR workflows to municipal procedures, including role-based access and compliance reporting for public sector employment records. The public announcement in 2018 confirms the Town of Normal's adoption of PeopleStrategy eHCM for Core HR and benefits administration.
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Normal Illinois AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Normal Illinois implemented Hubspot Live Chat on its public website. Normal Illinois is in the Banking and Financial Services industry, operating with four employees and approximately $1,000,000 in revenue, and the deployment is classified under the Chatbots and Conversational AI apps category.
The implementation consists of an embedded web chat widget provisioned through Hubspot Live Chat, configured to capture contact data and create or augment contact records within the HubSpot platform. Standard conversational capabilities typical of Chatbots and Conversational AI were applied, including canned responses, chat flows, and routing rules to surface inbound inquiries to a shared conversation inbox for staff follow up.
Operational scope is limited to the company website and customer facing engagement workflows, with administration centralized to the small team responsible for web communications. Governance relies on HubSpot account permissions and chat routing settings to control access and conversation ownership, and conversation transcripts are persisted in the HubSpot environment for follow up and record keeping.
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Normal Illinois Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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Normal Illinois CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Citizen Engagement | CRM |
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2015 | 2015 |
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Citizen Engagement | CRM |
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2020 | 2020 |
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Customer Data Platform | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Partner Relationship Management | CRM |
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2022 | 2022 |
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Normal Illinois ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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Normal Illinois PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2017 | 2017 |
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Normal Illinois IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Normal Illinois CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Normal Illinois
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Normal Illinois Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Normal Illinois IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Normal Illinois digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Normal Illinois Technographics
Normal Illinois is a Banking and Financial Services organization based in United States,
with around 4 employees and annual revenues of $1.0 million.
Normal Illinois operates a diverse technology stack with applications such as
ProfitWell Metrics, PeopleStrategy eHCM and Hubspot Live Chat,
covering areas like Subscription and Recurring Billing, Core HR and Chatbots and Conversational AI.
Normal Illinois has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ProfitWell, PeopleStrategy and HubSpot.
Normal Illinois recently adopted applications including
ProfitWell Metrics in 2022, Hubspot Live Chat in 2022 and Twilio Segment in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Normal Illinois’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Normal Illinois’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Normal Illinois technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.