Mt Sterling, 43143, OH,
United States
Ohio WillowWood Company Technographics
Ohio WillowWood Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ohio WillowWood Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Ohio WillowWood Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ohio WillowWood Company has purchased the following applications: Sage 500 ERP (formerly MAS 500) for ERP Financial in 2015, JobMatch ApplicantPro for Applicant Tracking System in 2020, Zendesk Chat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ohio WillowWood Company is running and its propensity to invest more and deepen its relationship with Sage , JobMatch , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ohio WillowWood Company revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ohio WillowWood Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ohio WillowWood Company Tech Stack and Enterprise Applications
Ohio WillowWood Company ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage 500 ERP (formerly MAS 500) | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Ohio WillowWood Company implemented Sage 500 ERP (formerly MAS 500) as its ERP Financial system. The deployment at WillowWood Global, LLC in Mount Sterling, Ohio centralized transaction processing for sales, purchasing, accounting, and inventory within Sage 500 ERP and served as the operational record for core back office functions.
The implementation included maintenance and technical optimization work on the supporting SQL Server platform, with created maintenance plans and additional SQL Server Agent Jobs to backup databases and maintain table indexes. Technical teams produced a system of jobs and reports to monitor SQL Servers and their databases, optimized existing Views and Stored Procedures to shorten runtimes and speed up processing, and implemented standards for writing SQL queries to align with industry practices and improve readability.
Data consolidation and analytics were addressed by creating SQL reports to provide data for better manufacturing and sales decisions, and by assisting in the development of a new data warehouse and ETL process to combine internal and external sales data into a central location. These activities tied Sage 500 ERP transactional data into a broader reporting architecture, enabling consistent data flows from the ERP into the warehouse and reporting layers.
Operational governance focused on database maintenance, query standards, and monitoring to improve system reliability and reporting timeliness. The technical team also led a parallel project to customize and implement Sage X3 as a new ERP option covering sales, purchasing, accounting, inventory, and manufacturing functions, while ongoing stewardship of Sage 500 ERP continued to support day to day financial and inventory operations.
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Ohio WillowWood Company HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JobMatch | Legacy | JobMatch ApplicantPro | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, Ohio WillowWood Company implemented JobMatch ApplicantPro as its Applicant Tracking System, deploying JobMatch ApplicantPro on the company website to capture candidate applications directly from career pages. Ohio WillowWood Company uses JobMatch ApplicantPro Applicant Tracking System for talent acquisition, positioning the platform as the primary recruiting tool for HR and hiring managers.
JobMatch ApplicantPro was configured to support core recruiting modules including job posting management, candidate profile and resume parsing, structured application forms, candidate status tracking, interview scheduling and offer workflows, and built-in reporting for applicant activity. The implementation emphasized configurable hiring workflows and role based access for recruiters and hiring managers, along with candidate communication templates to standardize touchpoints in the recruiting lifecycle.
The deployment integrates the public career site front end with JobMatch ApplicantPro to centralize inbound applications and applicant records on the platform. Operational coverage focuses on HR and hiring manager workflows across the company, with governance implemented through workflow configuration, access controls, and compliance oriented data capture and reporting.
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Ohio WillowWood Company AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Ohio WillowWood Company implemented Zendesk Chat on its public website to enable real-time customer conversations. Zendesk Chat is applied as a web-embedded solution in the Chatbots and Conversational AI category, providing a conversational interface to capture inquiries and initiate live messaging sessions with support staff.
The implementation focused on configuring conversational workflows, canned responses, and session handling typical of Chatbots and Conversational AI, aligning chat behavior with the company website experience. Operational scope centers on customer service and front line sales inquiry handling, with configuration and usage governed by online support procedures and web channel routing.
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Ohio WillowWood Company Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2019 | 2019 |
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Ohio WillowWood Company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Ohio WillowWood Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Ohio WillowWood Company
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Ohio WillowWood Company Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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