OP Financial Group
Gebhardinaukio 1,
Helsinki, 00510,
Finland
Helsinki, 00510,
Finland
358 10 252010
Banking and Financial Services
OP Financial Group Technographics
OP Financial Group Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by OP Financial Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 14000 OP Financial Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that OP Financial Group has purchased the following applications: SAP S/4 HANA for ERP Financial in 2021, SAP SuccessFactors Compensation for Compensation Management in 2015, Pega Platform for Business Process Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems OP Financial Group is running and its propensity to invest more and deepen its relationship with SAP , Apple , Pegasystems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing OP Financial Group revenues, which have grown to $5.23 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for OP Financial Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
OP Financial Group Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP Financial Management | n/a | 2021 | 2021 |
In 2021, OP Financial Group implemented SAP S/4 HANA. SAP S/4 HANA was deployed as an ERP Financial application to centralize finance operations across the Finland-based organization of roughly 14,000 employees.
The implementation emphasized financial module configuration, with explicit use of SAP S/4 HANA capabilities aligned to SAP FICO skillsets identified on project resources. Deployment activities included detailed cutover planning and business cutover tasks to ensure business readiness for go-live, and testing coordination for inbound and outbound systems.
Integration and migration considerations were treated as core technical tracks, requiring cross-functional understanding of the organization’s existing system landscape, inbound and outbound interfaces, and data migration sequencing. Project communications included presentations and alignment with top management and external consulting partners to coordinate integration, testing cycles, and defect triage.
Governance and delivery followed Agile ways of working with JIRA based task management, a designated testing coordinator role, and a defect fixing coordinator to react and coordinate rapid fixes during cutover. Operational governance focused on business readiness, structured cutover execution, and cross-team orchestration across finance functions, reflecting an enterprise ERP Financial rollout approach.
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Compensation | Compensation Management | HCM | n/a | 2015 | 2015 |
In 2015, OP Financial Group implemented SAP SuccessFactors Compensation as its Compensation Management solution. The deployment centralized compensation program administration within HR Services and the broader compensation function at the bank, establishing SAP SuccessFactors Compensation as the primary tool for pay program configuration and approval orchestration.
SAP SuccessFactors Compensation was configured to support core Compensation Management capabilities including compensation plan configuration, eligibility rules, approval workflows, merit and bonus calculations, and payment process orchestration. The implementation explicitly connected SuccessFactors with the SAP HR landscape to consume employee master data and to coordinate payment handoffs, reflecting an integrated HR application architecture and a system owner model for Compensation.
Governance was formalized through a concept owner role responsible for compensation program design, implementing system support in SAP HR and SuccessFactors, and ensuring payment processes complied with regulatory requirements. Operational responsibilities included delivering customer service and professional support via multiple channels, and coordinating with service providers and partners to maintain ongoing program administration.
Operational scope covered HR Services, compensation teams, and payroll-related processes within OP Financial Group, with the system owner function based in Helsinki driving process development according to strategy and business needs. The implementation emphasized controlled configuration, centralized approval workflows, and compliance alignment rather than ad hoc local pay adjustments.
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Core HR | HCM |
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2021 | 2021 |
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Learning and Development | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pegasystems | Legacy | Pega Platform | Business Process Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, OP Financial Group implemented Pega Platform to centralize customer decisioning through Pega Customer Decision Hub as part of a Business Process Management initiative focused on predictive, personalized customer engagement. The deployment targeted the group’s customer engagement and marketing capabilities, aligning a cooperative banking footprint with a centralized decisioning architecture designed for real-time orchestration.
The implementation emphasized Pega Customer Decision Hub and Pega Next Best Action Marketing, with configuration of adaptive AI models, arbitration logic, and a broad content library to support context-aware recommendations. Always-on actions were built into the platform, and the team instrumented adaptive model arbitration so that approximately 80 percent of marketing selections run through real-time optimization. The project delivered a phased rollout, bringing the OP Mobile App live as the first channel within four months and expanding functional modules for outbound orchestration, inbound data ingestion, and content-to-customer matching.
Operational integration covered seven channels including the OP Mobile App, website, secure inbox, SMS, email, and branch interactions, enabling consistent messaging and real-time decisioning across inbound and outbound touchpoints. The solution used inbound customer data to drive outbound offers and recommendations, and it centralized decision logic in a single decisioning engine that consolidated decisioning previously distributed across three systems. Operational scope included customer engagement, marketing automation, and branch channel workflows across OP Financial Group in Finland.
Governance and change management were core components of the rollout, with leadership roadshows and stakeholder alignment used to secure acceptance from team leads and key business owners. A centralized governance model was instituted to coordinate content, model stewardship, and channel rules, and the organization adopted a continuous learning approach to iterate models and operational processes.
Results reported by the program include over 250 always-on next best actions live, seven integrated channels, adaptive AI selecting and optimizing about 80 percent of marketing actions in real time, and OP Mobile App engagement of roughly 1.6 million monthly active users with 55 million monthly sign-ins. These outcomes supported a move from traditional marketing automation toward a data-driven, real-time Business Process Management model for customer engagement.
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Loan Management | ERP Services and Operations |
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2005 | 2005 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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Analytics and BI | Analytics and BI |
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2015 | 2015 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2024 | 2025 |
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2022 | 2022 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Trading Platform | Investment Management |
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2016 | 2016 |
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Trading Platform | Investment Management |
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2011 | 2011 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procure to Pay | Procurement |
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2015 | 2015 |
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Procurement | Procurement |
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2015 | 2015 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2009 | 2010 |
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Treasury Management | TRM |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2003 | 2003 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at OP Financial Group
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by OP Financial Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD OP Financial Group Technographics
OP Financial Group is a Banking and Financial Services organization based in Finland,
with around 14000 employees and annual revenues of $5.23 billion.
OP Financial Group operates a diverse technology stack with applications such as
SAP S/4 HANA, SAP SuccessFactors Compensation and Pega Platform,
covering areas like ERP Financial, Compensation Management and Business Process Management.
OP Financial Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Pegasystems.
OP Financial Group recently adopted applications including
Guidewire Jutro in 2024, ServiceNow ITSM in 2022 and SAP S/4 HANA in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of OP Financial Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates OP Financial Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete OP Financial Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.