PDX Inc.
101 Jim Wright Freeway South,
Fort Worth, 76108, TX,
United States
Fort Worth, 76108, TX,
United States
1 800-433-5719
Professional Services
PDX Inc. Technographics
PDX Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PDX Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 PDX Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PDX Inc. has purchased the following applications: Zoom for Audio Video and Web Conferencing in 2020, ComputerTalk Ice Contact Center for Call Center in 2016, Rackspace Cloud for Application Hosting and Computing Services in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PDX Inc. is running and its propensity to invest more and deepen its relationship with Zoom Video Communications , Computer Talk , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PDX Inc. revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PDX Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PDX Inc. Tech Stack and Enterprise Applications
PDX Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, PDX Inc. deployed Zoom for Audio Video and Web Conferencing on its public website. The professional services firm with approximately 500 employees uses Zoom as both a customer-facing engagement channel and an internal collaboration platform.
The implementation exposes core Audio Video and Web Conferencing capabilities including hosted video meetings, webinar-style sessions, persistent in-meeting chat, screen sharing, and cloud recording. Zoom is surfaced directly from the company website to enable external participants to join client meetings and public sessions without separate desktop provisioning.
Operational governance emphasizes centralized account administration, meeting access controls, and policy-driven settings for participant permissions and recording retention. The rollout concentrated on embedding conferencing functionality into public pages and standardizing meeting workflows across client delivery and internal teams.
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PDX Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Computer Talk | Legacy | ComputerTalk Ice Contact Center | Call Center | CRM | n/a | 2016 | 2016 |
In 2016 PDX Inc. implemented ComputerTalk Ice Contact Center in the Call Center category to centralize client communications across its professional services operations. The deployment targeted the organizationwide contact handling environment and was scoped to support PDX Inc.'s customer facing teams and client services workflows.
ComputerTalk Ice Contact Center was configured with core contact center capabilities including automatic call distribution, interactive voice response, computer telephony integration, agent desktop functionality, call recording, and real time monitoring and reporting. Configuration emphasized skill based routing, queue management, supervisor monitoring, and agent state automation to align contact flows with professional services intake and support processes.
The implementation was integrated with the enterprise telephony infrastructure through CTI interfaces and with select back office systems to enable screen pop and context driven routing for agents. Operational coverage included centralized contact center operations and distributed client services groups within the United States, with platform telemetry feeding centralized reporting and historical analytics for contact operations.
Governance focused on phased agent onboarding, standardized contact handling procedures, and supervisor led performance monitoring to enforce service workflows. Rollout included configuration governance for call routing rules and reporting definitions to ensure consistent handling across teams and to support operational process changes tied to the new Call Center platform.
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Marketing Automation | CRM |
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2017 | 2017 |
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PDX Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rackspace Technology | Legacy | Rackspace Cloud | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
In 2021, PDX Inc. deployed Rackspace Cloud to host its public website under the Application Hosting and Computing Services category. The implementation documents Rackspace Cloud as the primary application hosting platform for the company’s external web properties for a professional services firm of approximately 500 employees.
Rackspace Cloud was configured to provide managed compute instances, object storage and platform management capabilities consistent with Application Hosting and Computing Services, including web server provisioning, SSL certificate management and monitoring instrumentation. Configuration work focused on instance lifecycle control, storage allocation and the Rackspace Cloud control plane for routine provisioning and capacity adjustments.
Operational ownership is assigned to PDX Inc.'s central IT team, which governs provisioning requests, certificate renewal workflows and change control for the public site, aligning deployments to the company website release cadence. The deployment scope is explicitly the company website, positioning Rackspace Cloud as the hosting and compute layer for PDX Inc.'s external-facing digital presence.
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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PDX Inc. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at PDX Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by PDX Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from PDX Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the PDX Inc. digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD PDX Inc. Technographics
PDX Inc. is a Professional Services organization based in United States,
with around 500 employees and annual revenues of $50.0 million.
PDX Inc. operates a diverse technology stack with applications such as
Zoom, ComputerTalk Ice Contact Center and Rackspace Cloud,
covering areas like Audio Video and Web Conferencing, Call Center and Application Hosting and Computing Services.
PDX Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Zoom Video Communications, Computer Talk and Rackspace Technology.
PDX Inc. recently adopted applications including
Rackspace Cloud in 2021, Zoom in 2020 and Google Cloud Platform (GCP) in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of PDX Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates PDX Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete PDX Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.